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Windows 10 Support

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Any idea when a list of supported devices will be released?  I have an XPS 12 (9Q23) and everything but the touchpad works correctly.  Are there plans for drivers for this laptop?

Thanks!


Alienware 15 secondary HDD hard drive disappeared (D)

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So I installed a windows update, and decided to restart my computer afterwards. When the computer booted back up, my second hard drive had disappeared, so I decided to uninstall the update. After I uninstalled the windows update, the drive still didn't show up in file explorer, device manager, or disk management.

I waited for a few days and suddenly the hard drive showed up again. It has been about 1 and a half weeks since then, and my 2nd hard drive has disappeared AGAIN.

It shows up in BIOS but no where else.

Please help me!!!

-Michael

PS. I just ran a diagnosis test from the startup. It says hard drive 0 is 35 degrees but hard drive 1 is 50. Could that mean something?

Vostro 3560 Replacing oprical drive with hdd

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Hi.

I want to replace the optical drive with HDD.

Where cay I buy the Drive frame (enclouser), and lsomthing to seal the bay so no dust will come in.

Are there other parts I need?

Thank you,

Amie

Does Dell Inspiron 7348 have a msata slot?

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I don't see it listed on the manual but I've read on some forums there is a msata slot apparently behind the motherboard.

Need to confirm with Dell support if it exist and whether they have a diagram showing where so it can be utilized.

Thanks

Dell Inspiron 7348 Battery too hot

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Hi - I just bought a Dell 738 and notice the battery gets very hot after minimal use, where i cannot put it on my lap, do other folks experience the same, anyway to diagnose the battery?

Helpful Software Microsoft OST Viewer for My Dell Inspiron 15 Laptop

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I'm suing Dell Inspiron Laptop from many past years with Microsoft Outlook 2007 that is already connected with Exchange Server that creates Offline Storage Table (.OST) files to save data in offline mode. I was looking for a solution to preview Outlook OST files then I found Microsoft Outlook OST Viewer software  by using Google, this software is very effective for preview OST files at free of cost. 

Note: I want to suggest Microsoft OST Viewer software for all Dell Laptop users because

  • Software is available at free of cost for preview all emails, contacts, calendar, journals, notes, tasks etc. 
  • Pro version is also available only for business users that gives facility to save Outlook OST data into PDF format
  • Software is capable to recover data from corrupted / deleted Outlook OST files.
  • Support every version of Windows Operating System.

Dell XPS 12 power adapter issue

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I currently have a Dell XPS 12 9Q33 for a year and a half already. However all has not been smooth sailing. I have already replaced my power adapter twice and now my third power adapter does not work. While connected to a mains outlet, the charger head does not show a white light and does not charge when connected. Under moderate to heavy use as I am a student, this issue appeared for all the previous times. Any XPS 12 users to clear the matter?

Jun Hong

Singapore

XPS 11- Very High pitched sounds during certain songs/games (Video of the problem included)

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https://www.youtube.com/watch?v=FGNNaLfA5H8[1]

I have a Dell XPS 11, and when I am playing certain songs or playing certain games, very high pitched noises come from the built in speakers. Same thing happens from headphones when they are plugged in.

Interestingly enough, it only happens at certain parts of the song in the linked video (it stops making the noises at the 17sec mark when the bass kicks in), as well as seemingly random times in the game terreria when there seems like there is a lot of sound.

I re-installed the audio driver from dell's website (there is only 1 audio driver there) and nothing changed. I also ran dell diagnostics and the speakers are fine. I am thinking of using the latest realtek driver, but I know that it comes without Maxxaudio which makes everything sound so much better.

Any idea what the problem is?


D630 USB mouse not working

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Out of nowhere my USB ports do not seem to be recognizing any USB mice.  It worked fine before.  I flashed the bios to the latest and checked to make sure everything was ok in there.  Everything for USB emulation looks good.  I decided to wipe the OS and start over and had the same problem.  It is running Windows 7 x64.  The trackpad works fine.  Any ideas?

What are the touchpad gestures? Inspiron 5558

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I Just got this Inspiron 5558 on Friday. The description says "Multi-touch gesture-enabled pad with integrated scrolling" but I can't for the life of me figure out any gestures whatsoever. The included documentation was sparse and I haven't found anything that actually says what the gestures are. There is no Owner's Guide or User Manual to download from the support page for my service tag, just a quick start guide, specs, and a service manual -- but none of these are helpful in this regard.

I can:

click (one finger tap)

left-click (two finger tap)

I can scroll up/down, but ONLY when I'm in the Modern UI, by holding one finger in the middle of the touchpad while swiping another finger up/down. But this doesn't appear to carry over to interacting with apps running in the traditional desktop environment.

Thoughts? Thanks.

Needing a new Bluetooth Antenna for Inspiron 7537???

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Upgraded the WLAN card a while ago and while trying to attach the bluetooth antenna, the plug seemed to distort. Ever since no BT, so is it straight to dell for the replacement or are there easier cheaper alternatives???

New DELL XPS 13 (2015)--Image resolution issues

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I purchased a DELL xps 13 (2015) last week. It worked great in general, however, I noticed one issue that bothered me, the image resolution (especially company logos) on many websites such as cnet, facebook, among others was very bad (pixelated and unclear). I have an apple MacBook pro 17 inch (have it since 5 years), so I checked the same images on there and they looked just fine.

What might be the issue, and why are some images appearing to be blurry and unclear, and look just fine on my mobile or other laptops?

Alienware 17 - Low FPS - Overheating?

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I have an Alienware 17 (Mid 2103). When I play games for a little while, I start to notice a bad drop in my FPS. I have a cooling system under the laptop. If I turn that up, the problem goes away. Is my system overheating? I am not playing for very long before the problem starts.

I tried running the diagnostics are startup. They ran for a while, and then I got a message that I think said my CPU was too hot. It flashed by to quickly for me to read, and then my computer turned off.

How do I diagnose this problem and fix it? My system is only about 1 year old and shouldn't be doing this. Thanks in advance.

Regarding error code 2000-0142

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Hi Dell support team,

  I have bought my Dell 15z laptop 2 and half years back in US as refurbished item.  It was working fine and has no issues at all.  But suddenly on last night I just installed one software and it prompted to restart and I did it.  That's it, then afterwards I couldn't able to work with my Laptop due it's not booting normally and its not asking for any logon details at all.

Then, I ran diagnostic test and all system components are works well but only hard disk had failed.  And the error it shown is as follows;

Error code 2000-0142

Validation: 10086

Msg: Hard Drive 0 -S/N S2TBJB0C206498, self test unsuccessful, Status = 79

Can you please suggest a way to fix this.

Regards,

Karthick

Dim Screen Inspiron 13 7000

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I have a brand new Dell Inspiron 13 7000, and I have noticed that the screen is quite dim, even while plugged in, at maximum brightness. However, while using the computer, the screen at once became very bright, then after about 2 seconds, reverted to its usual dim brightness. I would like to make the screen as bright as it was during these 2 seconds, as it seems that this must be the actual maximum brightness of my screen. How can I do that?


How I can disable touch pad in DeLL inspiron N5458

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I have a new one DeLL inspiron n5458.

I installed driver for touch pad but i couldn't disable. When I check touch pad in control panel i haven't seen tab "dell touch pad". I use windows 8.1 professional and my service tag is <ADMIN NOTE: Service tag removed per privacy policy>. 

I hope some one can resolve my problem.

Thank you in advance.

My laptop isn't event starting Dos

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Laptop Type :: Dell inspiron 15R N5521              (3517U core i7 processor-8Gb ram-1Tb HDD)

yesterday i shutdown my laptop normally . and now trying to start it and nthing happen 

NOTES FOUND :::: 

1-Not working with battery(full charged) or AC charger 

2-Ac charger led is turning on normally 

3-NO BEEPS

4-Only the first left led of laptop is working (power led Even when charger is connected)

5-Screen don't turn on !!!!!!!!!!!

6-AC charger led dont turn off when i press power button it is just working well as before !!

7-NOT IN WARRANTY

I TRIED :::

1-Connecting each power source separately -->no change 

2-Disconnecting any power source and pressing power button for 30sec -->no change

DELL E5410 (laptop) No Bootable device found!

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Some time ago i have bought a DELL E5410 laptop(Win 7 32 bit installed) with 2 GB RAM and 250 GB Hard disk installed and i decided a few days ago to upgrade it into 8 GB RAM and 1 TB hard disk. I installed them properly and i can see them through the BIOS F12 (BIOS setup command). I run some diagnose tests and i pass them successfully.

Afterwards i tried to install Windows 8.1 64 bit through my DVD - RW drive and unfortunately i got an error message saying that no bootable device found. (Media Failed). I have set the Boot sequence for my DVD -RW first in the list but i can not see any progress at all. My DVD - RW is recognized as modular bay device in my BIOS and my BIOS type is legacy not the other option UEFI. Is there any option in the BIOS so i can install my fresh copy of windows 8.1 64 bit to my new hard disk?

I hope that i will not have same problem with my hard disk ... after installing windows 8.1?


thanks

Help needed in buying a new hard drive for xps 15

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Hi,

I have a dell xps 15 L502x, it has issues with the hard drive since last 6 months.. I got errors in diagnostics few times. So I am looking to replace it before it crashes someday taking my data with it.

now my laptop is almost 4 years old, so I am not looking to invest huge amount on it. I came across SSHD drives which looks to be a popular choice in terms of balance between price and performance. I even came across a 512GB transcend SSD which costs around 17k. The SSHD I saw were of 1 TB storage capacity, internal drives costing around 8K.

Now my questions is which one seems a reasonable choice? I already have an external 2 TB drive for my bulk needs, I do have lots of files in my system also. If I get some good option within 10K range or lesser, that would be great.

What options should I be looking at?

Thanks

my touchpad has been disabled

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somehow my touchpad has become disabled

now my laptop is severely impaired -- nearly worthless

is there a way to restore its function

imagine a laptop without a cursor

its a nightmare

sure hope someone can help with this

--ed

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