Need Acer Laptop Help

May 10, 2015, 8:43 pm

≫ Next: Wifi not working on for Ubuntu (or any linux flavor) on Dell inspiron 11 3148

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So today someone hit my Acer laptop on the touchpad area. After a few seconds it started making three short beeps, (bad memory), and I lost internet connection. I restarted my computer and attempted a factory restore, startup repair, and system restore, but it didn't work. It said there was a hardware error and that I should restart my computer. I restarted it, but it kept rebooting, flashing the Acer logo for a few seconds, then shutting down. It keeps doing this over and over. Is it possible to repair the computer without taking it apart and replacing internal parts? If no, what part is directly under the touchpad area, so I can replace it?

Acer 5733-6629

Windows 7 Home Preminum

Please help. All my pictures and documents are stored on here.

Thanks.

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Wifi not working on for Ubuntu (or any linux flavor) on Dell inspiron 11 3148

May 10, 2015, 9:16 pm

≫ Next: Same problem

≪ Previous: Need Acer Laptop Help

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I just bought a Dell Inspiron 3148 (2-in-1 laptop). When I run ubuntu then wifi adapter is not detected. I wanted to understand the reason and could it be supported in the future?

Same problem

May 10, 2015, 11:01 pm

≫ Next: Connecting Laptop with pc... possible?

≪ Previous: Wifi not working on for Ubuntu (or any linux flavor) on Dell inspiron 11 3148

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I just received the XPS13 (9343) several days ago and I do have the  same problem. It was really annoying. Dell please fixes it asap.

Connecting Laptop with pc... possible?

May 11, 2015, 12:12 am

≫ Next: Start PXE over IPv4 and 6 ... Again!

≪ Previous: Same problem

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I have a Dell Inspiron 3721 laptop. Before that I was using a Dell desktop PC. I had to get rid of Desktop's screen but the machine itself works perfectly. I have plenty of data on Desktop's Hard Drive that I would like to use. Is there any way of connecting Desktop to my laptop, so I could use Desktop as an additional drive and use my laptop's screen to see it? Jumping from PC to the laptop is a bit tiring. Desktop has Windows Vista OS; laptop has Windows 8.1.

Many thanks

Start PXE over IPv4 and 6 ... Again!

May 11, 2015, 12:21 am

≫ Next: WHAT ELSE CAN I DO?

≪ Previous: Connecting Laptop with pc... possible?

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Good day, PLEASE help me sort this issue too, please... Seems a VERY common problem, I am not computer literate enough to access the solutions on the previous posts.

THANKS!

DJD Burger

<ADMIN NOTE: Email id removed per privacy policy>

WHAT ELSE CAN I DO?

May 11, 2015, 2:23 am

≫ Next: Dell Inspiron 3521: Battery has experienced a permanent failure

≪ Previous: Start PXE over IPv4 and 6 ... Again!

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I have tried  holding down the SHIFT key, repeatedly and quickly tap the F8 key during the booting process for several times maybe between 50-70 times daily . Normally this should take me into the Recovery Mode menu but it is not rather it is loading the OS with an error message and windows 8 logo (your PC ran into an error......... ) then it say automatic repair and it will remain blank until I power it off.

Dell Inspiron 3521: Battery has experienced a permanent failure

May 11, 2015, 4:55 am

≫ Next: Precision M3800 travelling/flying power supply

≪ Previous: WHAT ELSE CAN I DO?

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Battery suddenly looks crashed with error: "Your battery has experienced a permanent failure and needs to be replaced. The system will power down when the AC adapter is unplugged."

System Tag: <ADMIN NOTE: Service tag removed per privacy policy>

I have done following action before posting this on forum as measures suggested on various other posts:

1. I have updated the BIOS with A12 from Dell.com website

2. I removed charger and battery, kept power button pressed for 20 seconds and then plugged in everything. 

But my problem remains there. Please help. I bought this laptop due to battery and now feel helpless. We have bought 3 more Dell laptops afterwards but now very fearful with this problem. Please suggest solution.

Precision M3800 travelling/flying power supply

May 11, 2015, 5:46 am

≫ Next: Inspiron 15 5545 randomly going to standby mode?

≪ Previous: Dell Inspiron 3521: Battery has experienced a permanent failure

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Hi everyone,

A quick question regarding M3800 battery usage and power supply when travelling. I use this computer for work and find myself frequently flying long distance. New aircraft such as the a380 often provide in-seat power, but the M3800, being the performance beast that it is, uses too much power and shorts out the supply. Maximum power delivery is generally 75W and the M3800 adapter pulls 130W. How can I power the laptop for longer than the internal battery life that gives little more than 2hours the way I use it? An external battery pack? A travel adapter that pulls a lower wattage? Unscrew and attach another dell battery mid-flight? Otherwise, it's a great laptop, it's just a shame that I can't seem to find a way around this problem! Thanks in advance for any suggestions.

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Inspiron 15 5545 randomly going to standby mode?

May 11, 2015, 5:53 am

≫ Next: Problem with Dell 7240 and Sierra Wireless 5808 Modem

≪ Previous: Precision M3800 travelling/flying power supply

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So I purchased a new Dell 15, 5545 series about a month and a half ago, loved it at first - ran great no problems... Now randomly (especially on start up) the computer will randomly shut back off to standby mode... it never shuts completely down - keeps whatever it was working on open. when it does it it usually does it 2 or 3 times in a row and then it stops for a while... 

Ran Dell's hardware checks and HD/CPU/Memory all came back with no issues. I'm at a loss... 

Suggestions? 

Problem with Dell 7240 and Sierra Wireless 5808 Modem

May 11, 2015, 6:16 am

≫ Next: Dell Rep not helping, need info

≪ Previous: Inspiron 15 5545 randomly going to standby mode?

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Win 7 64bit

Dell Latitude 7240

Dell Wireless 5808 LTE Mobile Broadband

 

We have several users with Latitude 7240's which are experiencing BSOD's and pointing to a driver for the Sierra Wireless card. Users will all experience the same thing:

 

Upon boot up they get a Blue Screen (sometimes 2 or 3) and upon subsequent restarts are able to pass through. I've already tried a number of things such as using different versions of the driver in question, delaying services etc. but nothing appears to be working. Has anyone seen this behavior or know of a problem with this driver and Win 7 compatability issues?

 

 

******************************************************************************* *                                                                             * *                        Bugcheck Analysis                                    * *                                                                             * *******************************************************************************

SYSTEM_PTE_MISUSE (da) A driver has corrupted system PTEs. Set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\TrackPtes to a DWORD 3 value and reboot.  If the same bugcheck occurs again the stack trace will identify the offending driver. Arguments: Arg1: 0000000000000006, The MDL being freed was never (or is currently not) mapped. Arg2: 0000000000000000, The MDL specified by the driver. Arg3: fffff880069ed000, The virtual address specified by the driver. Arg4: 0000000000000002, The number of PTEs to free (specified by the driver).

Debugging Details: ------------------

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xDA

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000316e96d to fffff800030bda40

STACK_TEXT:  fffff880`06959288 fffff800`0316e96d : 00000000`000000da 00000000`00000006 00000000`00000000 fffff880`069ed000 : nt!KeBugCheckEx fffff880`06959290 fffff800`03123a8c : fffff880`069edb90 00000000`000011d6 00000000`00000002 fffff880`07c00000 : nt!MiRemovePteTracker+0xed fffff880`069592f0 fffff880`079ee0fa : 00000000`00000001 fffffa80`0c6091a0 fffffa80`0c272960 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x2611d fffff880`06959340 00000000`00000001 : fffffa80`0c6091a0 fffffa80`0c272960 00000000`00000000 fffff880`079f6100 : swg3kser05+0x380fa fffff880`06959348 fffffa80`0c6091a0 : fffffa80`0c272960 00000000`00000000 fffff880`079f6100 00000000`c0000034 : 0x1 fffff880`06959350 fffffa80`0c272960 : 00000000`00000000 fffff880`079f6100 00000000`c0000034 00000000`000ecb90 : 0xfffffa80`0c6091a0 fffff880`06959358 00000000`00000000 : fffff880`079f6100 00000000`c0000034 00000000`000ecb90 ffffffff`80000294 : 0xfffffa80`0c272960

STACK_COMMAND:  kb

FOLLOWUP_IP: swg3kser05+380fa fffff880`079ee0fa ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  swg3kser05+380fa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: swg3kser05

IMAGE_NAME:  swg3kser05.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  54207102

FAILURE_BUCKET_ID:  X64_0xDA_swg3kser05+380fa

BUCKET_ID:  X64_0xDA_swg3kser05+380fa

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xda_swg3kser05+380fa

FAILURE_ID_HASH:  {958810fe-9484-b470-a5e7-5929dd62f67b}

Followup: MachineOwner ---------

Dell Rep not helping, need info

May 11, 2015, 7:04 am

≫ Next: Dell 3420 Ram Slot Issue

≪ Previous: Problem with Dell 7240 and Sierra Wireless 5808 Modem

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Ok so first off to all MODs, move this where ever it needs to go, wasn't sure this was the place, but it seems like the right place.

So, I have 600 laptops that will soon be on-site data wiped. We (myself, and other representatives at my company) have asked our Dell reps the procedure for wiping that data from the laptops. They are leased, and they contain sensitive data that needs to be wiped before releasing them back to Dell. 

So we were given the PDF that says we need 20 power supplies with 20 amp protection, and a safe place for the techs... all that stuff. We were even given a date when this would happen.

BUT... we were never told the ACTUALLY wiping process, even though we have asked. So I am coming to you, the community, in hopes that you can shed some light on this process. 

Is it a bunch of techs coming in, and networking all the laptops and doing a network wipe? Or is it a plug 'n play setup with some external HDD containing the wiping software? Is it a disk? A thumb drive? Do they wave a magic wand? What is the ACTUAL process of wiping data? Not what the techs should need for the process, the process that the TECHS WILL BE PERFORMING?

Dell 3420 Ram Slot Issue

May 11, 2015, 7:26 am

≫ Next: Battery for dell n4010- alternative to J1KND

≪ Previous: Dell Rep not helping, need info

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Hi All,

I have a Dell Inspiron 3420 Laptop. Currently I am using a 4GB 1333 CL9 memory module in one slot.

When I tried to put the module in the other slot display does not comes. Actually machine is refusing to start. LED comes on and go off.

I wanted to do this because I wanted to put a new ram module in that slot to upgrade.

Also putting 2 ram modules in boths slot gives the same result. But each ram module works fine with one slot.

I am looking for a expert advice to decide whether one of the ram slot is faulty or a better way to figure that out.

Thank you.  

Battery for dell n4010- alternative to J1KND

May 11, 2015, 7:30 am

≫ Next: vostro v 131 laptop - new case/cover ?

≪ Previous: Dell 3420 Ram Slot Issue

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Hello, I have a dell n4010 with battery J1KND. Unfortunately the J1KND is not available in my area. Can I use alternative battery for this? Do you have any recommendation for it?

thank you!

vostro v 131 laptop - new case/cover ?

May 11, 2015, 8:01 am

≫ Next: Dell L502x keyboard malfunctioning

≪ Previous: Battery for dell n4010- alternative to J1KND

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my dell laptop vostro v 131 is in perfect working condition,

apart from the case/cover - everything falls apart....really cheap quality of product, I am afraid

anyway, I am looking for a solution, I either can throw almost perfect laptop away and buy new one (not a dell though this time), or invest in case/cover

please help me where I can purchase it

model/number

and what is the price ?

Dell L502x keyboard malfunctioning

May 11, 2015, 8:23 am

≫ Next: inspiron 17 5749 windows 8.1 cannot scroll touchpad

≪ Previous: vostro v 131 laptop - new case/cover ?

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Hi,

Laptop: Dell XPS L502x

Problem: Keyboard malfunction 

Details: Keyboard has random keys appearing to be stuck (Ex: stream of 'n's or 'y's) 

What I've tried: Disconnecting the keyboard , and connecting an external keyboard - WORKS.

The moment I reconnect the laptop keyboard the problem recurs.

What do I do?

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inspiron 17 5749 windows 8.1 cannot scroll touchpad

May 11, 2015, 8:24 am

≫ Next: Inspiron 11 3148 BIOS - No Effect of Battery Charge Profile Changes

≪ Previous: Dell L502x keyboard malfunctioning

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I cannot find the option to allow me to scroll with the touchpad. just sliding my finger down the right hand side of the touch pad to enable scrolling through webpages

can anyone help?

Inspiron 11 3148 BIOS - No Effect of Battery Charge Profile Changes

May 11, 2015, 8:28 am

≫ Next: Inspiron 1545 Error Code: OFOO.1332

≪ Previous: inspiron 17 5749 windows 8.1 cannot scroll touchpad

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Hi: 

First ever post on the forum -- that's because my Dell 2in1 (Inspiron 11 3148) has been a wonderful machine for me!

But I would like to change the battery charge profile to limit charging to ~80% max capacity.  The BIOS does have seem to have an option to do this.  I have read that not charging to full can greatly increase the lifespan of a Li-Ion battery.  And I generally need only a few hours of run time.  However, choosing the primarily AC option (in the BIOS menu) looks to have no effect when I later check the battery monitor icon on my taskbar.  Shows 100% charge.   Also using the "custom" option in the BIOS battery menu, I have set max charge at 80% and start charging at 75%.  I then used my laptop without the charger down to 40% battery remaining.  Then charged.   Again the icon showed 100% charge (>7hrs run-time remaining).   Therefore, the BIOS settings seem to have no effect.

My other laptop (a Toshiba) has a special "desktop use" utility (in Windows-not BIOS) for mostly AC mode which I am always doing with that computer.  When I activated this utility, the battery icon on the Toshiba always does shows charge state at 80%.

Back to my Dell -- How do I change the charge profile?

Many thanks for ideas/solutions.

rardi

Inspiron 1545 Error Code: OFOO.1332

May 11, 2015, 8:50 am

≫ Next: Sudden drop of CPU speed

≪ Previous: Inspiron 11 3148 BIOS - No Effect of Battery Charge Profile Changes

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Hi

I am running the F12 diagnostic and getting Error Code: OFOO.1332 MSG DISK Block beginning with 165784770 and including (ongoing diagnostic) 165786818.  From what I have read, it appears that my SATA Disk s/n=5VD29W07 is failing? Is this the correct interpretation of this error code?

Thank you for taking the time to read and comment on this question.

Al

Sudden drop of CPU speed

May 11, 2015, 9:04 am

≫ Next: Delete key has reverse function to that shown on the key

≪ Previous: Inspiron 1545 Error Code: OFOO.1332

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Hello all,

I have a Dell Precision workstation, which is about 3 years old. I's running under Windows 7 Pro, 64-bit, and has 32 GBytes of RAM.

Lately I experience intermittent drop in computational speed. I have even written my own benchmark, which running only the computations typical for my work: simple computations on large amounts of memory, without any IO or graphics: just multi-threaded data compression/decompression in memory. I make sure that no other process is taking noticeable CPU resources, and that everything stays in physical RAM, no paging. During the test I can see that my process takes 100% of the CPU (Windows Task Manager)

Every morning, after starting up my computer, I run this test, and it takes 5 seconds to run. After a while, I notice a drop in performance, rerun the test, and it takes now 25 seconds! Rebooting usually returns performance to the original speed, but only for about an hour. 

I have bought a ventilation pad, and the laptop is sitting on top of it when running - does not help. 

I suspect something is overheating inside despite the additional ventilation, but I do not know how to verify/document/prove that this is the case. What tools could you recommend that could provide this info?

I'd really appreciate your advice.

Thank you

Delete key has reverse function to that shown on the key

May 11, 2015, 9:11 am

≫ Next: What is the largest internally sized, 2.5 SATA, that's physically compatible with a Dell M4400 Precision Workstation? (in terms, mm thickness)

≪ Previous: Sudden drop of CPU speed

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Laptop Inspiron 15 (3537)

The keyboard on this laptop has a 'Delete' key on the bottom left of the number pad. This key is the most useful delete key to use, but for some reason the key, which has a full stop above the DEL - meaning you should use the shift key to get the full stop and be in lower case to get the 'Delete', has the  function in reverse and by pressing Delete (lower case) you get a full stop and only by pressing Shift + DEL do  you get 'delete'..

I believe it is quite easy to reverse this, but I have yet to find out how.

Could someone point me in the right direction, please?