I have replaced a failed HDD in a dell laptop. I inserted the Dell DVD to do a factory reset. When I tell it to do the reset it states that there is no partition on the drive.
I do not see any way of setting the partition, volume or being able to format the new drive with the recovery disk supplied by Dell. Does anyone have any thoughts / ideas on how to do a factory reset on a Dell laptop with a new HDD installed?
Much appreciated
Hi, I'm Trying to update E6510 Bios from A03 to A09 then A11 and finally A16 but the problem is when I execute the file on Win7 32b it asks for a password to continue upgrading, looked for it all over Dell site and nothing found, then I logged in as an Administrator and same result, so I went to fail proof mode and it executes but then I got a window saying that the charger is no the one for this laptop, any suggestions???? please....
Space key requires a very narrow window of contact to work properly and typing as normal it works about one out of ten times. Utterly maddening to find out this is fairly common... I need a fix pls.
Myname isTerry Goffinet.My new laptopisunusable,Iamthinking ofreturning. <<< How it looks if I type normal
Myname is Terry Goffinet. My new laptop inunusable, i am thinking ofreturning. <<< How it looks if I type very carefully.
My name is Terry Goffinet. My new laptop in unusable, I am thinking of returning. <<< How it looks if I then go back and fix the errors.
Utterly maddening to find out this is fairly common yet Dell does not acknowledge... I need a fix pls. Thank you.
For a while now whenever I have to reboot my Inspiron it takes me about 6-10 tries before it will boot. What usually happens is the Dell logo comes up and the bios loads then the next screen is either "press control alt delete to restart" or the system has encounter error #0xc00000e9" and I have to continue to restart until it finally acts normal and you get the Windows starting screen. Things are fine after that. Now I have searched and tried about everything. Run system tests, extensive on HD, and everything checks and tests fine on the whole system, Nothing extra plugged in and I have even remove the DVD player so the system isn't check it. What in the world could be causing this error? Any ideas?? I have even reformatted the drive and done a clean install of Win 7 and the problem continues. Anyone else had this issue??
Yes, my Alienware is kinda slow... yes, it is incredibly disappointing to have a slow Alienware, LOL!
I don't know how it happened, all I know is that one day I turned on my computer and it started to suck; even Google Chrome freezes very often, I can't scroll page endlessly!
League of Legends runs terribad (at least I don't play anymore), and so do some other games.
I tried some of those cleaning softwares, but nothing changed...
What should I do?
After repairing most of my laptop problems. When i went to re install Windows 7 with the
product code on my laptop. (i had no dvd) the following msg came up. Windows activation
states windows is not genuine and your computer might be running a counterfit one. I wanted too re enter the product but i couldn't. Is there any way I can re enter it?
Also I got this Msg whentrying too instal up dates:Roxwatch tray 120em.exe system error.The program can't start because layout DLL 120em.DLL is missing from the computer. Try rein stalling the program to fix this problem.
The only dvd i have is a Device drivers and utilities. I now very little about computers and i don't want too screw it up more bu using this dvd .
Can anyone help. Thanks Rick I
Hello,
I have a Dell XPS12 Ultrabook, with Windows 8.1 installed. Today I went through the Dell Backup and Recovery to make a recovery USB so I could return the device back to factory settings. It was created successfully, so I plugged it in and restarted the computer. It booted into the recovery, started processing things, and all of a sudden it stopped and said something along the lines of "this process has encountered an error and will stop". After that I tried to run the recovery again, and it kept giving me a message that said "This operation can't be completed on this hard drive, you need a hard drive that is at least 3xxxx MB in size". I shut the computer down, removed the USB drive, and now all it's giving me is a black screen that says "No Boot Device Found", and I can't do anything else. What is going on?
Hi everyone,
I'm curious to know if anyone has managed to get an xbox 360 wireless receiver to work with the early 2015 laptops? I've just placed an order for a new 15" model and trying to get things organized before it arrives.
It looks like the new laptops only support USB 3.0 and as far as I can tell this is unsupported by the receiver.
I got a question and I know it is kind of a stupid question but if someone knows your service tag of your laptop can they hack and mess up your computer?
I have the midrange XPS 15 9530 laptop, almost a year old. The 32GB Flash drive failed, which I suspected was due to the limited size partition that Dell uses for the Intel Rapid Start (8GB). Still under warranty, I contacted tech support which was a fiasco.They sent a tech to my house to replace the SSD and possibly the HDD, but he couldn't set them up due to receiving an error that the drive was the wrong size. Dell had sent CDs, but this unit doesn't have a CD drive and the tech didn't bring one. I ended up using another computer and copied the files onto an external drive and then plugged it into the Dell 9530. It still wouldn't work, so he put the original drives back and left. I've been bounced around tech support for 3 days now, and can't seem to get to speak to anyone who can tell me how to partition the new SSD and whether I do need to replace both the HDD and SSD.
I would think that the new SSD would need to be partitioned outside of windows and be done by booting into the hidden boot repair section of the HDD. Anyone know what the correct steps would be to set up a new SSD, and whether I can retain my current HDD without having to lose the data on it? I actually would just as soon put in a new larger SSD that I can use as my boot drive and then use the existing HDD as a second drive. Since Dell encrypts their drives, how can I copy that info over into a new drive?
Hello,
I have a small issue, well I hope its a small issue, my laptop which is an Alienware M17x-R2.
Ever since about 28th December I have had issues with the screen, everytime I load up my computer game Football Manager the screen goes Black but the laptop is still on, but the systems seems to slow down by the sounds of the fans, I Have all updated Drivers but have no idea why this is doing so.
I have looked online and done most of the things eg. system restore, cleaned out the fans yet still does the same?
PLEASE HELP ME OUT !!!!!!
I got a dell inspiron 7347 that is advertised on dell site that it can be upgraded to "dell active stylus".
As the laptop is currently unusable for hand note taking with the current passive stylus (too thick ball, no palm rejection), I would like to know what is exactly the part number of the advertised active stylus and where it can be found, as even a dell rep. I contacted earlier this week didn't seem to know...
...Which makes me wonder if such stylus actually exists! (false ad?)
The only thing I can find is a dell active stylus for the venue pros. Is this meant to work with the inspiron as well?
If so, would it work out of the box or I need to install some special software?
Finally, by any lucky chance, has anyone given it a try on the inspiron?!
Thanks,
Dimitrios
Dear all,
I just purchased a Dell E6410 Latitude, refurbished Laptop running WIndows 7 64bit
It's an Intel i5 M520 @2.4ghz,
2gb RAM,
Nvidia NVS 3100m graphics card PCI-E
Dell 0K42JR Mainboard
I'm trying to find out if I can upgrade my graphics card and if so, what will my motherboard be able to handle?
Thankyou
Hello everyone,
I am in the process of upgrading the hard drive on my dell xps 15 laptop. Its been running great but I thought to bump up the performance by replacing the hard disk. I am hoping to do a fresh install of the OS and all software on the SSD. How can I download all the software that comes packaged with the dell laptop like the windows OS, microsoft office?
Much appreciate your assistance.
i got i3542 - 3267 inspiron laptop
on the Control Key on right side of space bar, there is a symbol on that key for some function i would imagine. does anyone know what its for and how to use it?
and also i thought i seen somewhere there is a key combination to turn off the screen without putting machine to sleep, anyone know what it is?
thx
also this is a nice machine.. my first Dell
Replaced my Seagate 500 GB SATA III with a WD 750 GB SATA III and did a Windows 7 (Home Premium) image restore and now the touchpad, USB ports and Bluetooth (any maybe other suff) don't work on my 2010 vintage Dell Studio XPS M1640. Was able to navigate to the Dell Touchpad Properties under General, Device Status it mentioned that recent hardware changes might have installed a bad file (Code 52). Touchpad and USB works fine when booted with Repair CD and worked well under the old HDD. Can anyone point me in the right direction?
Happened twice, first I couldn't change the shine of the screen, corrected by downloading the driver from dell.com, second, again an update from WU, stopped the fingerprint reader. downloaded the driver and all ok, but this is annoying.
I just like you from dell to know about this troubles. thank you.
Vostro 5470
I am receiving error code 2000-0142 . I have tried multiple startup repairs and ran diagnostic tests. And keep. Oming up with the error code. When i bought the laptop i didn't recieve the a disk so if need be i could reset the omp. If i replace the hard drive what kind would i need and how do reinstall windows 7?
If you've got the spare time and would like to read a rant about dealing with *** hardware, see past the horizontal bar. Otherwise, I have a question.
I was playing a game which became unresponsive and began uttering horrifically distorted audio, grinding, and all sorts of demonic noises and other hellspawn. After promptly exiting the game, the display driver NVIDIA Windows Kernel Mode Driver, Version 347.09 stopped responding and successfully recovered. So I ran diagnostics.
Alien Autopsy returned a failure (Error code: WPE01-E84) which (after the lengthy process described below) has gone away. But could someone tell me what the error code means? Google gives literally only one hit, but that page is in Chinese and google translate wasn't terribly helpful. From what I could gather the only respons suggested running ePSA (I have, it returned no errors, before launching Windows Recovery because windows failed to launch).
So could someone tell me where I might find the reference for this error-code, its severity, and whether or not I might expect to see it again?
To begin with, some system history. I have an Alienware M17xR4 and it is no longer covered by its warranty. While it was still under warranty it began to have motherboard issues. It would forget that the laptop had speakers or a microphone. It also began to have problems with the display. After months of dealing with support, many phone calls and remote accesses, several technician visits, 4 motherboards, and what amounted to basically a replacement of every part of my laptop, the problems were resolved. Or at least, there were temporarily. Unfortunately the problems came back, this time past the warranty expiration date and I was told I was out of luck and would have to pay out of pocket to replace the motherboard. I opted not to buy a new motherboard which may or may not have fixed the issue. So, my computer no longer believes it has a webcam, and (I have switchable graphics) the Intel HD 4000 graphics only renders a black screen. I only use my Nvidia graphics card now.
I put this all up front because I know that my computer's hardware is not in a healthy state. This, despite that even during my support calls, all the diagnostic tests would return a clean bill of health. To this day, the Windows>Sound menu informs me that my webcam is fully operational, when it clearly does nothing. With this machine, I take all diagnostic tests with a grain of salt.
This brings me to today's new problems. I was playing a game (League of Legends) when during a more computer intensive part, my game began to have really bad lag and after a few seconds froze. Meanwhile the audio become horrifically distorted, the voices had that robotic quality as if someone was speaking into a fan and in general was making all sorts of really unpleasant grinding noise. After about ten seconds of this the graphics glitched out, the screen flashed a few times and the game returned to normal. When this happened several more times, I quit the game to run some diagnostics.
While attempting to boot up Alien Autopsy, the desktop became really laggy, then froze. Then the screen flashed and a bubble from the taskbar informed me that the
"Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 347.09 stopped responding and has successfully recovered."
The Alien Autopsy returned the following error, which several Autopsies confirmed:
Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
PCI Express Status Test
Failed (Error code: WPE01-E84)
I then ran the ePSA pre-boot diagnostic tool and it returned no errors. I let it continue on to the extra memory check (which is supposed to take 30min or more) but after two hours I cancelled that test. The reboot after the ePSA took me to the Windows Recovery boot screen to inform me that Windows had failed to launch. So I let it run the Startup Repair process.
This process (which "might take several minutes) ran on for about 30min until I hit the cancel button to attempt restarting Windows without the repair. But apparently I couldn't abort the startup repair. So after another 30 minutes went by the startup repair finished its job and I successfully booted up to the desktop. Rerunning the Alien Autopsy informs me that all the tests were passed.
