Think flickering horizontal lines in the bottom and top of laptop screen

December 3, 2014, 12:14 am

≫ Next: Inspiron 3542 / P3558U / 4 GB / 500 / GF 820M - heavy disk drive usage, "grinding drive sound"

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I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.

There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen. Its really annoying. Here are my specs

Alienware M17X R3

Windows 7 64 bit

AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)

6GB RAM

Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.

 

Any help would be very appreciated

 

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Inspiron 3542 / P3558U / 4 GB / 500 / GF 820M - heavy disk drive usage, "grinding drive sound"

December 3, 2014, 1:07 am

≫ Next: WALK IN SERVICE - XPS 12

≪ Previous: Think flickering horizontal lines in the bottom and top of laptop screen

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Hello im "lucky" owner of this unit from 2 days.

This unit has got ubuntu preinstalled i didnt want it, so i installed windows 7 x64 version.

[...]

Installed all stuff (drivers) from this page: [View:www.dell.com/.../drivers:550:0]

The problem is:

This laptop doesnt have signaling/ "state" leds such like wlan, hdd usage, but i all the time hear hard drive working hardly, even at this moment when im writing this post, header from drive is parking in idle position very rarely.

Microsoft saying minimum requirements for their windows 7 is 2 GB for x64 version (http://windows.microsoft.com/pl-pl/windows7/products/system-requirements) - so i believe i reach their requirements.

The question is:

Why this is happening its caused by hardware problem, or, I have got too small RAM amount , I should buy 8 GB ddr3l 1600mhz ram (this laptop has got only 1 slot), anybody meet with this problem here?

How it should be:

After loading system and when im doing nothing i shouldnt hear any sound from hard drive, because pc is in "idle" state

Some screenshots:

i62.tinypic.com/2n87awx.jpg

i59.tinypic.com/2zqg2ep.jpg

Sorry for my broken english.

WALK IN SERVICE - XPS 12

December 3, 2014, 3:18 am

≫ Next: in bootorder disabled USB-Boot does not persistent

≪ Previous: Inspiron 3542 / P3558U / 4 GB / 500 / GF 820M - heavy disk drive usage, "grinding drive sound"

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Is it possible to send my XPS 12 to a service centre in and around London for it to be checked though it's out of warranty. I suspect the problem is a hard ware one.

Regards

in bootorder disabled USB-Boot does not persistent

December 3, 2014, 4:44 am

≫ Next: XPS 11 keyboard sensitivity problem

≪ Previous: WALK IN SERVICE - XPS 12

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E6540

with cctk.exe is bootorder set to 'USB Boot' disabled (with cctk 2.2.1)

first USB-Stick: [F12] boot device 'USB' is disabled

after change usb-stick: [F12] boot device 'USB' is enabled

 

 

XPS 11 keyboard sensitivity problem

December 3, 2014, 6:01 am

≫ Next: Dell XPS 13 Touch Screen Stopped Working

≪ Previous: in bootorder disabled USB-Boot does not persistent

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I've had my new XPS 11 for a week now and I can't seem to make the keyboard sensitivity setting stick.  I press F10 and set the slider to its most sensitive setting, but every time the laptop wakes from sleep its back at its default.  I've updated all my drivers from the dell site and reinstalled the quickset tool but nothing has fixed it.  I've even done a full re-image from the dell recovery partition and the problem remains.  

Another issue I'm having is with battery drain during sleep.  I close the lid and the laptop appears to go to sleep (power light goes off) but in the morning its completely flat.  I don't know if these two issues are related.

Anyone else having a similar experience? 

Dell XPS 13 Touch Screen Stopped Working

December 3, 2014, 6:24 am

≫ Next: Problem with my dell inspiron 3542 laptop

≪ Previous: XPS 11 keyboard sensitivity problem

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The touch screen on my Dell XPS 13 (9333) is not working, it has been working previously. It seems that the touchscreen is not even seen by Windows (i.e its not in device manager). So just wondering what interface it is connected to USB?? I have tried installing and reinstalling several device drivers but it hasn't made any difference, I might not have tried the right one. It could be that the screen or the internal connection is broken however just wanted to check if anyone else has experienced / resolved this issue?

Problem with my dell inspiron 3542 laptop

December 3, 2014, 7:40 am

≫ Next: latitude d620 15" screen inverter

≪ Previous: Dell XPS 13 Touch Screen Stopped Working

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Hello friends, i just purchased a dell inspiron 3542 laptop today (3-12-2014) and everything seems to be working fine except i have one problem...

My touchpad scroll is not working at all...if i have to scroll down on a page i have to left click on the side bar and go down. This is extremely inconvenient. How do i solve this issue. I am sorry if this problem has already been resolved here but i searched for a good hour and didnt find anything relevant..i downloaded the latest drivers and installed them and now have the dell tpuchpad option in my device manager below my mouse and other pointing devices. also i have all other drivers up to date. i have done full system check and results have come out fine. also i am running on windows 7 and there are 2 logos on my computer 'ubuntu' and 'intel inside pentium'

I hope this is the correct forum to discuss this issue. ANd i hope this issue can be resolved. thank you for your time

latitude d620 15" screen inverter

December 3, 2014, 7:50 am

≫ Next: Dell inspiron N5010 HDD

≪ Previous: Problem with my dell inspiron 3542 laptop

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i had 2 latitude d620-15"laptops. the inverter packed up in one and i put the one out of the other laptop in it-as it was in a tidier condition.i have sold that without  noting the part number.i have tried 4 inverters for this laptop but none work. does anyone know what part number is right for this please.

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Dell inspiron N5010 HDD

December 3, 2014, 7:55 am

≫ Next: SSD for Dell Latitude D400

≪ Previous: latitude d620 15" screen inverter

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Hello there , my laptop model is Dell inspiron n5010 (2011) . It was running fine until today when suddenly while I played game it started lagging, first I thought that probably I run too many app but I ran task manager and saw that my cpu is 100 % and led lamp for hdd is aways on. I restarted and saw that right after I click the button the led is on. So do you have any suggestions what might be causing the problem ? I ran defragdisk twice

SSD for Dell Latitude D400

December 3, 2014, 10:11 am

≫ Next: Need a new screen for my Studio 1747

≪ Previous: Dell inspiron N5010 HDD

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Thinking of installing an SSD in my D400 in order to speed it up (as a last attempt at prolonging its life).

Is that possible?

Need a new screen for my Studio 1747

December 3, 2014, 10:13 am

≫ Next: Inspiron 15 3521 webcam not working

≪ Previous: SSD for Dell Latitude D400

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Hello,

My kids destroyed the screen on my laptop and I'm in the market for a new one. I've noticed that there are both 1600x900 screens and and 1920x1080 screens available.

Which one can I put in my laptop?

Would it possible to use the 1080P screen if my original screen was 1600x900? I can get either and they are both the same price. I'd prefer the higher resolution if it's all the same.

Service tag is <ADMIN NOTE: Service tag removed per privacy policy>

Thanks in advance for any replies!

Inspiron 15 3521 webcam not working

December 3, 2014, 10:15 am

≫ Next: laptop screen goes black on startup, does nothing, then gives 2 beeps

≪ Previous: Need a new screen for my Studio 1747

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This webcam has worked before, I've used this laptop (and the embedded webcam) to skype with friends before. I don't know whether it's missing drivers, but I doubt it is since I have not deleted any of the sort and I have not been prompted to download new ones. Any help would be much appreciated!

laptop screen goes black on startup, does nothing, then gives 2 beeps

December 3, 2014, 10:57 am

≫ Next: Dell Inspiron 17R SE (7720) + 16GB RAM

≪ Previous: Inspiron 15 3521 webcam not working

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hello everyone, i really need help here ..

i shutdown my laptop yesterday normally and today when i tried opening it it gives me a blank black screen, and then in a minute or so it makes 2 beep sounds and that's it

i'm not really sure what the problem is, but i've been searching online for some time now and i can't figure it out

things i've tried that didn't work :

1)disconnecting battery and pressing the power button for 60 seconds

2)placing a magnet on the spot where the switching lid should be

please help ..

Dell Inspiron 17R SE (7720) + 16GB RAM

December 3, 2014, 11:14 am

≫ Next: Restore Inspiron Mini 1012 to Factory Settings

≪ Previous: laptop screen goes black on startup, does nothing, then gives 2 beeps

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Hello,

Right now my laptop has 8 GM RAM (2 x 4 GB). I would like to upgrade it to 16 GB (2 x 8 GB), would like to know which modules should i buy? Also, if DDR3L are compatible or not with these machine...

Thanks and best regards,

Dhruv

Restore Inspiron Mini 1012 to Factory Settings

December 3, 2014, 11:49 am

≫ Next: Inspiron 17 (7737, Mid 2013) Build Date Question

≪ Previous: Dell Inspiron 17R SE (7720) + 16GB RAM

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I tried following instructions posted on the Dell site to no avail.  I got this computer as a hand-me-down and it is filled with junk including a most likely illegal version of Win 7 Ultimate. Trying to do a system repair at boot does not provide an option to restore settings. I saw on another post that a Win 7 Starter disk is needed. How does one acquire that?

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Inspiron 17 (7737, Mid 2013) Build Date Question

December 3, 2014, 12:05 pm

≫ Next: Smooth Mac OS like scrolling

≪ Previous: Restore Inspiron Mini 1012 to Factory Settings

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Hi,

I have just purchased the above mentioned laptop and would like to know if the information above is correct.I would like to know how i can find out the actual build/manufacture date of my laptop, as when i was trying to update some drivers via the service tag option of the Dell website it came back and said that my new inspiron 17 inch was 7737 mid 2013?. Is this correct for a brand new laptop. By the way i can find the ship date but no mention of the build date.

Cheers for any help

Smooth Mac OS like scrolling

December 3, 2014, 12:12 pm

≫ Next: Inspiron 5520 Random Frequent BSOD's

≪ Previous: Inspiron 17 (7737, Mid 2013) Build Date Question

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Hi,

scrolling with the Touchpad is like scrolling with a mousewheel... for compatibility I think. I like the smooth scrolling in Mac OS and thought this isn't possible in Windows. But today I used a Acer E1-772 laptop and it has exactly this smooth Mac OS like scrolling. I think this does not work like scrolling in old days - it works like scrolling on a tablet, i think.

How can I use this on a Dell laptop? I have a Vostro 3360 with Windows 7.

Inspiron 5520 Random Frequent BSOD's

December 3, 2014, 12:20 pm

≫ Next: Inspiron 15 7000 Series no settings tab for touchpad, pinch to zoom, sensitivity

≪ Previous: Smooth Mac OS like scrolling

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I've been encountering several rather frequent randomly occurring BSOD's recently, I've analyzed the minidumps using WhoCrashed but it doesn't seem to be able to detect the root cause although it mostly recommends a driver issue. I have installed all current updates through windows update and i'm no closer to identifying the cause. Using F12 and running diagnostics on startup has proved useless as it hasn't ever completed a full scan always freezes at some point indefinitely while checking memory although its always at different points so it may be a RAM issue.

I've attached a couple of screenshots of the most recent ones from WhoCrashed

If anyone can help i would be very grateful

Thanks :)

Inspiron 15 7000 Series no settings tab for touchpad, pinch to zoom, sensitivity

December 3, 2014, 2:33 pm

≫ Next: Dell Laptop and Service sucks

≪ Previous: Inspiron 5520 Random Frequent BSOD's

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I recently purchased an Inspiron 15 7000 15.6" laptop running Windows 8.1, 64 bit, and I want to decrease the touchpad sensitivity and/or disable the pinch to zoom feature. Unfortunately, in Control Panel under "Mouse" there is no touchpad option, and no settings option. The only four tabs are Buttons, Pointers, Pointer Options, and Hardware. In the general Settings section from the Start screen there are some touchpad settings, but it does not include some basic ones such as sensitivity or pinch to zoom. It is infuriating because the touchpad uses two finger scroll, and since pinch to zoom uses two fingers as well it constantly zooms in and out of pages erratically. Can anyone figure out why there are no settings for this? I was on the phone with a supervisor at Dell for over 2 hours today, they installed multiple different touchpad drivers and nothing worked. Any help is appreciated!!

Dell Laptop and Service sucks

December 3, 2014, 3:53 pm

≫ Next: Enabling Bitlocker on Latitude E5550 makes Shutdown request Sleep instead

≪ Previous: Inspiron 15 7000 Series no settings tab for touchpad, pinch to zoom, sensitivity

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We bought A new Dell 5735 for my daughter for her college use, she insist to get a Dell one as her prior one  was Dell too and worked fine for 5 years w/o much issues.

The we suffered by this decision for 3 moths, the laptop's LCD started broken just 1 month use, display turned to green lines, we call the Dell, they nicely said will send someone to replace the part, we were so happy and thought the service is not bad.

Then the guy did not showed on time, called them again, said not part, and delayed 2 weeks, anyway the guy came and fix the issue.

but just 1-2 weeks later, the display turned to bad again, and we need to make calls to dell so many times, and they asked the send the laptop in.

After 3 weeks we have sent the laptop in, we did not hear anything back, so we need to call again 2-3 times to get it back, they said they replace the LCD again, everything should be fine.

Finally we got the laptop back this monday, they we found the Display still is broken with green screen, I have called them 3-4 times this week, and they can not fix the problem and also denied to replace the laptop itself.

Now they said only way to solve the issue is the raise the level of this issue, and complain to high level department, i just fell it is so hopeless, our money and time wasted for nothing, and my daughter's study is impacted.

We are so regret to choose the dell laptop,  we may not touch any Dell product anymore.

Both the product and service is so suck!!