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Inspiron M731R (5735) No SMB Bus Controller & USB Controller drivers

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I am using a Dell Inspirion M731R (5735) laptop, Express Service Code: <Admin Note: removed per privacy policy~RK>, Service Tag: <Admin Note: removed per privacy policy~RK>

This computer belongs to my daughter.  It came with Windows 8.1 installed.  My daughter does not like this program and has not been using the computer.  She wants to use the computer and asked me to install Windows 7 on it.

I did that and had a few problems finding all the drivers for all the hardware.  I was successful in everything except the SMB Bus Controller and USB Controller Drivers.

Of course the drivers for this computer on the Dell support page are for Windows 8.1.  I have searched every website I can think of and tried installing many alleged Chipset drivers for window 7, 64 byte.  I have not been successful. 

The only thing that does not work on this laptop if the two 3.0 USB ports located on the left side of the computer (as you face the computer).  The other two 2.0 USB ports work, one located on the left front of the computer and the other located on the right front of the computer.

It would be very much appreciated if someone could direct me to drivers that will work on this computer using windows 7, 64 byte and activate the two 3.0 USB ports.

Thanks very much.

Jerry


Using usb mouse on a Latitude e6430

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Hi

I purchased a recon Latitude e6430 and the dell supplier turned the touchpad off on purchase for me to use a usb mouse. Avast has recently cleaned my computer and the kangeroo cursor has restarted.

The supplier wants £35 to fix it and I would like to know how to correct it myself for now and any future time. I cannot get on with touchpads and prefer using a mouse. Can anyone help?

Synoptic Touch Pad Dell XPS L502X

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Hello,

I have Dell XPS 15 L502X. I am facing a frustrating issue with the touchpad/mouse.

The Touchpad suddenly freezes and stops working event the right - left click buttons. or sometimes a gentle finger on the touchpad will randomly open and close the applications. The mouse jumps all over when I type.  

I used to have to have to reboot the machine to get it to stop, but since I upgraded to  Windows 8.1 it happens all the time.  I am ready to throw this computer in the lake. 

Please help, let me know if you need any further information...

Dell Inspiron 14 7437 Keyboard Backlight Doesn't Work

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HI,

I just re-install Windows on my laptop. Then after I install all drivers which I downloaded from dell website. The keyboard backlight is still not working.

Which driver should I install to enable this?

Thanks

dell xps 15 2 beeps and bios screen with boot options...

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2 deeps I thought was a memory issue but the screen doesn't say anything about a memory problem. there are 3 options 1 boot to windows 2 boot options and the 3 I cant remember. option 2 and 3 may be out of order. I have looked in bios for memory test to turn it off but I don't see it. pressing F1 (first option) boots normally and system runs great as usual. 1 other thing, the battery light flashes red 4 times and then holds white for a second then cycles back to the flashing red. this all started at the same time. I tried to do a bios update but im already running the latest version so I get the window that says it wont be completed. the battery does seem to last a very long time as it usualy does, its a 9 cell battery. im at a loss, anyone have info I could roll with?

thank you in advance [;)]

SSD 128GB to 256GB

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Hello,  I have now a Dell XPS with a mother board 8w1y3, which SSD is  128GB.

I had  before a  HP Spectre which  SSd is 256GB (3.3V , 1.5A).

Both SSD are Samsung and have the same kind of port.

Question:  can i put my old  256GB  SSD into my new laptoo-motherboard 8w1y3?

Regards,

Recovery DVD Scratched

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I have a XPS 17 (702X) laptop that my nephew gave me.  He made a set of recovery DVD's when he first got it.  I noticed that the recovery partition on the hard drive is gone and evidently the original OS DVD was used to restore the computer.  I got a bug and needed to restore the computer.  So, when I tried using the recovery dvd's, one is scratched and freezes during restore.  What can I do to try and get another set of recovery dvd's?

how can i find the laptop distributor.

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hey

how can i find the distributors name and all what i have is the laptop serial number with the sealed box. the reason to find this is to transfer it to srilanka. in the warrenty it shows middle east/ south affrica dell please help me to find the distributor in which i bought the laptop.


Dell Inspiron 15r 5520 Ram

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I want to upgrade my ram memory but I don't know how much ram it supports, it has 4gb ram as stock. 
it has a i5-3210M CPU @ 2.5GHz 2.5Ghz 

Stuck at Dell Logo, I've tried everything

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My Dell Inspiron 15z i7 ultrabook will not start up past the Dell logo screen upon powering on. I've tried solutions that were given for similar cases, such as opening the boot setup and changing the SATA to AHCI then rebooting and changing SATA to Intel smart response. I've tried to reset all the default settings, and I can't remove the battery so keep in mind that can't be an option. Please help me.

Dell Inspiron 7537 - Replacement Wifi Card

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I heard things like i cant use any wifi card with this laptop, something is locked in BIOS.
I want to replace this intel dual band 7260N card.
Which one i can install in it (Non-intel)?
My preference: AC, dual band, bluetooth 4 of course.

Dell XPS 14z backlit keyboard settings in the Windows mobility center

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Hi,

my laptop has been repaired and they completely reinstall windows to the clean version without Dell customization. Problem is that now when I want to adjust some settings of keyboard backlighting this option is missing in the Windows mobility center. So is it possible to add this option to the Windows mobility center?

Thanks,

Marian

Proxy Service check box

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My Dell Inspron 3520 will not connect to the Internet unless I uncheck the "Use a Proxy Server for you LAN".  But then the box automatically gets checked again and I lose my Internet connection.  Please help.

Mouse button failure in Desktop Mode only - Inspiron 14z

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Inspiron 14z.  Windows 8.1 Latest Mouse Driver from dell.com  (note: I upgraded to Windows 8.1 weeks ago to try and solve the issue, this issue was present in Windows 8 RTM as well).

We have several users defined on the laptop.  It seems I can reproduce the issue if I switch users, then put the laptop to sleep.   When I wake it from sleep, if I log on as the first user I was using, before I switched users, the mouse moves around in Desktop Mode, but cannot click on anything.  When you use Alt+Tab to switch the active window, as soon as you try to click in that active windows, the window goes inactive, you can tab also.  It's almost like the mouse is clicking somewhere other than where it is.  There is NOT a dual monitor in the mix here, so its not that.

Here is what's weird.  If I click the Windows Key, the computer goes to Metro, and the mouse works fine in there.  I can switch user to the other user, and the mouse on their desktop is working fine.  I can sign them out, back to 1st user.  Still not working in desktop.  Sign the user out having the issues, sign them back in, mouse works fine.  Restart is not required.

XPS 13 no bootable device out of box

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Hi,

I just got my XPS 13 today.

Unfortunately it says cant find a bootable device.

I tried to change SATA mode in bios, but I just could not move the option to "SATA mode", it wouldnt let me change it.

I ran the diagnostics and found that there "is no hard drive" (in this case no SSD)

What shall I do?


Dell Inspiron 17R Special Edition 7720 - mSata 32 to mSata 240 upgrade

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Dell,

Can I have my mSATA 32GB upgraded to mSTA 240GB or 120GB? If I have an upgraded 120GB or 240GB mSATA on my laptop,  can I upgrade my RAM from 8GB to 16G? If so, will my Intel rapid technology work on my machine?

I will look forward to hearing from you,

Yuri  

Can not use fingerprint on Vostro 5470

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Hi all,
My laptop is Vostro 5470. i bought my laptop last week. Now i can not use Fingerprint. I have installed all driver but I can not use it. I try to install DigitalPersona 5.20 and 6.20 version but the problem was the same.
System OS : Win 8.1-64 bit.
Please help me. Thanks all so much.

Inspiron N4110- Keyboard going crazy after startup

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After I start my laptop up, when I go to log in the password sometimes it is unresponsive and just starts doing random things such as:
when I start typing it types a lot more than I am typing
changes my monitor settings ..ie projector settings
uncontrollably zooms in
turns network adapter on and off, on and off......

this happens every start up for about 5-10 min then kinda dies off. sometimes it randomly happens for an instant but not too often.

can someone tell me what the problem is or what parts would need replacing

Complaint

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I live in Hong Kong and I have a terrible experience. My computer broke down last week. I talked to Dell Technical Support Department and I was given contradictory information, including price and availability of the mother board, the problem with my computer, and the availability of the supervisor. They always said they would come back to me the next day but I had to call them near the end of those days to remind them to give me  an answer, Once the lady was bold enough to tell me that she had talked to her supervisor in the morning but she was too busy to call me, even after several hours and near the end of her working hours!!!       

The worst of all is that there is no where I can complain to. The supervisor I talked to is in Mainland China even though the number I dailed is in Hong Kong. He told me that his superior does not talk to customers. Although I want to lodge a complaint against him and his department, I can only talk to him and he would only respond verbally by acknowledging receipt of my complain. He told me that he would follow the company's standard procedure. I will not be informed of their finding nor their action. If I am not happy with this arrangemetn, I can talk to Mr. Dell as he is the owner of the company.
What kind of customer service is this????  As a customer, why should I bother about Dell's internal procedure when handling complaints? I just need a response!

Is there anyone that i can talk to or email to?  

bios password

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Hello all,

I work in a company selling used computer equipment. I just made good deal from big supplier with notebooks dell. I have an invoice for all notebooks. All DELL notebooks have password on the bios. The model is DELL E6410 and I have more than 50 pcs. They are out of warranty. I contacted dell in my country but they did not help me. I hope that i will find understanding here and someone will help me as so many notebooks with password is too big problem for me. Please help me.

Best Regards:
Kalin

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