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Dell Latitude 6430u - Fan Speed


Extra hdd in inspiron 17r model 5737 dvd caddy issue

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I have recently bought a inspiron 17 R ( model 5737 ). And i replaced the hdd with a solid state disk (240 Gb). I now want to replace the dvd drive with the original 1 Tb sata disk in a caddy. the ssd is working fine, but the 1tbyte disk in the caddy does not show in windows ( i'm booting from the ssd). The 1 tbyte disk in the caddy is showing in the BIOS, so the hardware seems fine.

can anyone tell me how to get this working? The bios is up to date and when i put the 1 tb disk back in the main slot it works just fine. 

Thanks,

erwin

(Urgent) : Is DELL Latitude E6420 compatible with Msata SSD?

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Hi, 

I just got one Plextor msata ssd, but it cant not be recognized by the computer, can anyone tell me whether this computer is compatible with Msata???

Thanks!~~~

camera

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How do I turn on the camera for my inspiron N7110 ?

Dell Laptop XPS 17 3D (L702X) mother, please help !

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Hi All I am sorry to bother you but I have a problem with my Laptop Dell XPS 17 3D(L702X) mother and I would need to buy it to Dell USA. I know that the Dell part is JJVYM but since that the L702X model have two versions(2D and 3D), I need to buy this one for 3D model, for it, Could anybody from Dell Support USA(or anybody) help me to get it? Thanks for your time. Best Regards Alejandro Castan

Dell XPS 13 keyboard lags

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I am not that fast of a typer and I still type too fast for my laptop.  I just got this laptop in January of this year.  I have to backspace all the time and double check what I write because the keyboard does not pick up everything I type.  It is really annoying.  Is there any fix for this?


Also, is there a way to turn off the keyboard back light by default?

Wiping hard drive and starting fresh.

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I have had my Studio 1749 since 2010. Running Windows 7 x64, intel core i5. I have been trying desperately to figure out what is causing a lag in performance. I have deleted programs that I felt were not used anymore, deleted pictures that I didn't need, performed all the tests and diagnostics that I know to do and still it's performance is at a snails pace; especially when we try to get on the internet. Programs run very slow, start up is very slow even though I have turned off everything that I know is safe to turn off, opening programs takes forever also. 

I am a photographer and have been using the Adobe Photoshop cloud membership program so that has taken a lot of memory, not to mention all the photos that I have on the computer that I want to keep quick access to, many of which are in RAW format so the file size is much larger than jpg...just not sure if the problem is with the hard drive or that fact that I have so many heavy duty programs loaded to it.

What I need to know is:

1. if wiping the hard drive and starting over is the next best thing or if there are other options without shelling out a ton of dollars to do so.

2.I was also wondering...when I tried to make a backup of the recovery drive I tried to use DVD-RW disks and it kept spitting it back out, is there another type I should be using?

3.I have the list of the proper order to reinstall but am not sure how to go about wiping the drive.

4.Typically how long do it take to do all of this?

I have never had to do any of this before so just a little wary. I am not computer illiterate but just not up on this side of maintaining a laptop. Any help is greatly appreciated.

Dell L702XPower Cord Issue

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Hi! I am the not-so-proud owner of a Dell L702X laptop. I've owned the computer for a little over 2 years and at 13 months of ownership, I noticed that the power cord was starting to break right around the light ring, close to where it plugs into the computer. Now this laptop sits on a desk, as it always has, and the power cord has remained pligged in, so I'm not sure what causes the cord to break in this particular spot. I've done a lot of looking online and I've noticed that tons of other people have the same issue and there are even videos on YouTube showing people trying to fix their broken cords. I recently had a chat with an individual at Dell and was told that the Dell tech team was aware of the issue, had fixed it, and was replacing the adapter. That said, I was told by support that because my computer was out of warranty BEFORE the issue was even fixed, that I would have to pay to replace the cord - a $100 charge after spending $2,000.00 on the computer. Anyone else think this seems wrong? I'm pasting a copy of the chat with the support guy for your viewing pleasure!

11:07:18 AM         Kimberly Tatum  Initial Question/Comment: .  

11:07:23 AM         System  You are now being connected to an agent. Thank you for using Dell Chat  

11:07:24 AM         System  Connected with Harshavardhan_A  

11:07:33 AM         Harshavardhan_A  Hello Kimberly   

11:07:37 AM         Kimberly Tatum  Hi!  

11:07:37 AM         Harshavardhan_A  Welcome to Dell Parts and Accessories Chat! My name is Harsha Vardhan (1800 289 3355 at extn. 4161443) and my e mail id is harshavardhan_a@dell.com.

I am pleased to be your Dell Sales Chat Expert!.

How may I assist you today?  

11:08:13 AM         Kimberly Tatum  I have a Dell XPS L702X laptop and I am wondering if your company has ever issued a recall on the power cord?  

11:08:58 AM         Harshavardhan_A  I am glad you chatted in and will be happy to help you today

Hope your day has been great so far   

11:12:12 AM         Harshavardhan_A  Are you looking for a new power cord?  

11:12:24 AM         Kimberly Tatum  The reason I am asking about the power cord is that the cord breaks in the area where the light ring is. I've done a lot of looking online and thousands of people have posted that their cords have also broken in the exact same spot. This leads to a tiny wire inside the cord breaking and the computer no longer recognizes the power source. This leads to the famous "plugged in, not charging" message on the battery.  

11:14:27 AM         Kimberly Tatum  I purchased this computer a little more than two years ago and this has been the biggest disappointment I've had in a Dell product. A previous desktop computer I purchased from dell, approximately 12 years ago, still works perfectly. This laptop has been nothing but problems from the moment I bought it. And at $2000.00, you'd think it would have been a wonderful purchase.  

11:14:48 AM         Harshavardhan_A  I'm really sorry for the inconvenience caused  

11:15:44 AM         Harshavardhan_A  Dell 3 Prong AC Adapter - 90 Watt 3.28 ft Power Cord  11:16:23 AM         Harshavardhan_A  Could you please help me with the power cord model you have? Is it 130W or 150W?  

11:16:36 AM         Kimberly Tatum  Dell 150-Watt 3-Prong AC Adapter with 6 ft Power Cord for Select Dell Inspiron / Latitude / Studio / Vostro / XPS Laptops / Precision Mobile WorkStations Dell Part# 331-7224  11:18:03 AM         Harshavardhan_A  Is that the one you have now?  11:18:08 AM         Kimberly Tatum  Correct  

11:18:41 AM         Kimberly Tatum  These cords are breaking where the light ring and the black plastic meet.  

11:19:43 AM         Harshavardhan_A  When did you purchase the adapter?  

11:20:36 AM         Kimberly Tatum  The adapter came with the computer. I purchased the computer a little over 2 years ago; however, the cord began seperating after about 13 months of use.  

11:21:23 AM         Harshavardhan_A  Let me check if we got that issue fixed  11:23:09 AM         Kimberly Tatum  My biggest concern with the cord seperating is that the internal wires are being exposed. As I have a child in the house, I am concerned that she may get shocked of she touches the cord. Since there are so many people posting about this problem online, it seems that this problem with this particular power cord could present a real safety hazard.  

11:24:28 AM         Harshavardhan_A  I understand that. let me check with the concern team if the issue got fixed  

11:24:35 AM         Kimberly Tatum  ok, thanks  

11:28:38 AM         Harshavardhan_A  Thank you for waiting  

11:28:43 AM         Kimberly Tatum  No problem  

11:28:53 AM         Harshavardhan_A  I have just contacted the technical team and see that the issue has been fixed and the adapter which are coming out now dont have this issue  

11:29:31 AM         Kimberly Tatum  Are the defective adapters being replaced?  

11:30:13 AM         Harshavardhan_A  Yes

 11:30:40 AM         Kimberly Tatum  How do I go about getting mine replaced?  

11:30:53 AM         Harshavardhan_A  Is it under warranty?  

11:30:56 AM         Kimberly Tatum  No  

11:32:22 AM         Harshavardhan_A  If it was under warranty we can replace it for free  

11:34:51 AM         Kimberly Tatum  So let me get this straight, I spent $2000.00 on a computer that came with a faulty power cord. You acknowlegde that your company found the cord to be faulty and are now replacing it with a cord that is free from defect. This problem wasn't resolved while my computer was under warranty, so now I have to pay a smll fortune for a non-faulty part that should have been included with my computer in the first place? Something about this doesn't seem right, does it?  

11:35:46 AM         Harshavardhan_A  I understand your concern but I'm not the authorized person to setup returns. Technical support can do that

 11:36:11 AM         Kimberly Tatum  Fine. Give me the name and number of a supervisor I can contact.  

11:37:56 AM         Harshavardhan_A  You may reach out to our technical specialists at 1800 624 9896 or by copying the link below on a new browser window:

http://support.dell.com/support/topics/global.aspx/support/dellcare/contact_technical_support?c=us&cs=19&l=en&s=dhs&~ck=anavml  

11:38:21 AM         Kimberly Tatum  Thanks  

11:38:55 AM         Harshavardhan_A  You are welcome  

11:39:00 AM         Harshavardhan_A  Is there anything else I may assist you with today?  

11:39:07 AM         Kimberly Tatum  No, that's it.

 11:39:25 AM         Harshavardhan_A  Thank you for choosing Dell. have a great day 

I called tech support and was told that they had no idea the cord was faulty (even after I was just told they DID know) and that it would cost over $100.00 to replace the cord. I feel like I've been peed on without the courtesy of it being called rain. This will be my last purchase from Dell. Aside from the cord break, the power cord falls out of the computer all the time, the touch screen drivers cause the cursor to randomly jump to the left side of the screen and click, so I had to disable the drives (money spent for a touch screen that can't be used), etc, I purchased a Dell desktop computer about 13 years ago or so and it is still working fine to this day. I spend $2,000.00 on a laptop that hasn't even made it to the three year mark. Think it may be time to go back to Acer. :(

 

 


Help! My graphics drivers will not install!! Inspiron 15R SE 7520

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I am using the Inspiron 15R SE 7520, and i am having problems with the graphics drivers.

I uninstalled both the Amd and the intel 4000 graphics drivers because for some reason they both malfunctioned.

Now when i try to install any intel driver, it says my computer does not meet the requirements, even though it is meant for the computer.

With the Amd, it says that the installation happened, but errors occurred meaning that it never was installed

please help! 

i am running windows 8.1

XPS 15 9530 - Noise problem?

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Hi all,

I just got my new XPS 15, amazing laptop but there's 1 big problem,

A high-pitched scratching/screeching noise is produced from the power button area ONLY when the power is plugged in and the battery is fully charged.

I've seen other forums and others have exactly the same problem, Any ideas?

I found this example http://z.mk/e6vq , the power is plugged into the laptop at 6 seconds.

Thanks

Need Help - Black screen in Dell Studio 1555

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My Dell studio is not booting. When I press power button, screen remains completely black all the time (BIOS screen does not appear too). Once in a month or two, it suddenly starts and function properly but after shutdown and restart black screen appears again. Following are some of the symptoms I noted.

1) No beep sound

2) Once I press power button, my keyboard lights up. Power switch lights up too. I can hear the sound of fan etc.

3) I have tested with an external monitor. Display appears there. So assuming my graphics card is OK.

4) Pressed 'D' and powered on. Colors are shown properly on LCD panel. So assuming my LCD panel is OK too.

5) Pressed 'Fn' button and powered on. Screen remains black.

6) Once in a while when it starts (or when I connect it with external monitor), I see a few Red and Green vertical lines on screen which gets cleared once windows login screen appears.

Can anyone please suggest what could be the problem? My laptop is out of warranty.

Thanks

Dell XPSL502X keybord

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Some keys on my keyboard do not work anymore and I need a new keyboard. Can I also install the keyboard with backlight, even if I did not have it before? Where can I order that part for Canada. When I called the hotline, they told me, no phone support for Canada so I have to order it online. Keyboard is already taken out.

Chicony P/N: MP-10K66D0-920

Quantana P/N: AER01G00310

Rev: 3a

S/N: 1G064206213M

Best

Michael

M4800, E-Port II Docking station and two monitors

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Hi guys, I tried to make this question to the local Dell sale specialist but he couldn't answer.
I'm looking for buying a Precision M4800 with QHD display an. I also would buy a E-Port II docking station that has a display port and a DVI output. Now I'm wondering if I can attach my monitors and what resolution would I display on them. This is an important issue to understand before buying.
I have a Dell U2312HM monitor that works at 1920x1080. This is actually my main monitor. I also have a small Samsung monitor that works at 1240x1024 that I use as second monitor.
I would love to buy a U2713H that works at 2560x1440.
Now my question is:

Can I have the M4800 with the e-port II docking working with the U2713H at 2560x1440 (connected via Display Port) and the U2312HM at 1920x1080 (connected via DVI for example)? This would work? Would it work also if I place the U2312HM vertically? Do you think is it possible to add also the samsung and use it as third monitor at 1240x1024?

Thanks a lot in advance to whoever can answer my question.

mario

Computer Lagging

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My Dell xps m1710 has started lagging pretty badly recently, on Chrome i get a message from Norton saying Chrome is using to much CPU, but that's the only program that's open. And typing is very slow. It seems to happen in conjunction with the fans becoming loud and working hard, but it can't be overheating as it starts 5 minutes after powering on. I've just restored it to the factory settings and it's still doing it, so any help would be appreciated.

Thanks.

Latitude E6320 to HDTV and home theater

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Hi

How can I connect my Latitude E6320 to an HDTV (or 2nd option - monitor) and home theater, so I can get Full HD video on the TV (or 2nd option - monitor) and 5.1 sound from the home theater?
Thanks


Dell Inspiron 3537 Brightness problem

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Hi,

I bought my new Dell Inspiron 3537, and changed Ubuntu to Windows 7 x64. I downloaded drivers to it from Dell's official page, and everything is fine, except one thing. I can't change brightness. When I press Fn+F4/F5 the little box appears on my screen, but does nothing to brightness. I've tried to solve it from the control panel, but it wasn't successfull. Can somebody suggest me what to do?

My N4050 SHUT DOWN WHEN I WAS TYPING

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My N4050 shut down when I was typing, is there anything I can do to fix this issue?

Startup gets past Dell logo to Windows logo, but not further unless I put it to sleep mode and then wake up

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Hi guys, new to the forum and very much hoping to get help to the following problem:

I'm experiencing a very unusual problem that I've never encountered before nor read about anywhere on the internet. After installing a clean install of Windows 8 on my Dell Inspirion N5050, startup does get past the Dell logo and onto the Windows loading logo. However, it won't go further than this. The logo goes away, leaving the screen blank (NOT black) and it won't continue to the logon page or start menu. All lights are burning (meaning it's working somewhere underneath that weird blank screen). And the funny thing that when I press the power button (or close the lid) to put it to sleep and then wake it up by pressing again, the logon/start menu is there and Windows is working perfectly.

In short: everything works perfectly, except that I have to put the computer to sleep and wake it back up in order for me to see/get into windows.

Has anyone heard of this problem before? I'm so utterly confused here!

Thanks so much in advance!

Rose

Laptop rfusing to start up

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My dell inspiron N5110 is refusing to start upit gives me the message PXE-E61 Media test failure check cable. PXE-M0F: exiting PXE RON. Reboot and select proper Boot device or insert Boot Media in selected Boot device and press a key. When l press F12 nothing happens. l managed to get the setup option and ran a diagnostic test. and l was informed there is no hard drive detected.please assit

No Power at all Dell N5010

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My daughter has the n5010 and when she tried to use it would not power on at all. We tried with the A/C plug and got no results. No lights come on showing that the laptop is getting any power. We tried removing battery and holding on button, then reinstalling battery no luck. I think it may be motherboard and hoping its not, any help would be great. She has school work and photos on the laptop that if we had to trash it I guess she would lose it all?
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