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SMART Short Self Test Times out

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I have a Dell 17 7737 and I upgraded the HDD to a Crucial M500 960Gb SSD when I first got it. 

The My Dell tests says the SMART Short Self Test timed out.  I get the same results when I test using F12 at boot and testing from the BIOS. 

Never the less, the SSD continues to perform flawlessly. 

I checked the Crucial web site and ran the Firmware updater and it has the latest firmware for the SSD installed.

My computer always passed all the My Dell tests prior to this.

Any help would be appreciated.


"Dell System Detect" is loaded.. but Dell can't find it

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"Dell System Detect" software is not found on my E6410 Laptop; yet, each time "Analyze System For Updates" and "Dell PC Diagnostics" routines run.. a new copy of Dell System Detect is installed .. perhaps it's being installed in the wrong place?

Anyone else have this problem?  Thanks, Regards, Michael 

Dell Driver Analyze Utility - not working

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I've been trying to run the Dell Driver Analyze Utility to check for drivers updates on my recently bought Inspiron 17R SE . 

Every time is run the utility first I get :

Initializing the Dell Driver Analyze Utility

Scan Progress Image We are initializing the Dell Driver Analyze Utility... one moment please.
and after a few minutes :
We're sorry
 We're sorry, we were unable to analyze your system. Please return to the Drivers HomeReturn to 
Tech support gave me useless answer like " there is a temporary system problem, check back in 24 hours"
or even worse :
"why do you want to update the drivers, there is no need for that, if the system is working fine!!!
Anyone with my same problem,
P_


Inspiron 7737 10 key on keyboard not working

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I just bought a touch screen laptop and the keypad on the touch works but not the 10 key on the keyboard. I'm new to the whole windows 8 so Im not sure if its switched on or off. I figured it would work either way. Can someone shed some light for this blind soul. Thanks in advance.

How to PXE Boot in UEFI/Secure Boot on Dell E7240, what partitioning configuration is required, and how do I re-enable Secure Boot?

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Hi, we just received a bunch of Dell E7240 ultrabooks and are tasked with getting Windows 8.1 loaded on them via SCCM 2012 r2.  There is currently no option to PXE, I just get "Windows Boot Manager" or "UEFI: My SSD".  I checked for passwords, and no passwords were set so I turned off Secure Boot and (after trying UEFI IPv4 with partitioning failures) turned on Legacy Mode.  This allowed PXE using UEFI IPV4 as well as legacy boot to the onboard NIC, great!  The partitioning I had set up for our Surface Pros did not allow the Dell E7240 to detect the OS once the UEFI selection was applied. So I tried BIOS configured partitioning and this does work fine.

Now, I don't want to turn off secure boot and UEFI on every one of our ultrabooks.  So I tried to put this legacy mode ultrabook back into secure boot for further testing and now it has a * next to "Change Boot Mode Settings" and prompts me for a password.  I've tried all manner of passwords from no password (press enter) to admin, administrator, password, etc and none will let me put it back in Secure Boot.  I consider it a lost cause for now.

So I grabbed a 2nd ultrabook and am testing on this one now.  Is there some kind of special key i have to press or setting to configure that will let me use my existing SCCM UEFI enabled (and tested) task sequence to image these ultrabooks or am I stuck taking them all out of secure boot, putting them in legacy mode, and using a basic BIOS/MBR partitioning setup?

Extra hdd in inspiron 17r model 5737 dvd caddy issue

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I have recently bought a inspiron 17 R ( model 5737 ). And i replaced the hdd with a solid state disk (240 Gb). I now want to replace the dvd drive with the original 1 Tb sata disk in a caddy. the ssd is working fine, but the 1tbyte disk in the caddy does not show in windows ( i'm booting from the ssd). The 1 tbyte disk in the caddy is showing in the BIOS, so the hardware seems fine.

can anyone tell me how to get this working? The bios is up to date and when i put the 1 tb disk back in the main slot it works just fine. 

Thanks,

erwin

Install latest display drivers, Dell Vostro 3300

XPS 12 screen doesnt rotate after upgrading to Windows 8.1+ plus other wobbles

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Hello All

I took the plunge and updated to windows 8.1 on my XPS 12 last night, the first problem was the right click options missing from the desktop.
this was remedied by updating the drivers for the cypress touchpad. then I discovered no matter what I did the centrino wireless N 6235 card would not enable. so I removed this from the device manager and re-detected in windows this is currently stable however the Dell Support site recommends updating it, so I have downloaded the driver but when I try to install it I am told this cannot be installed on my system?

more annoying than anything is the auto-rotate function on my flip screen isnt working any more....

Any ideas?


M6400 RAM Upgrade

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Dear all,

I've just bought 2 brand new 4GB ram module for my DELL Precision M6400.

I checked the Corsair website for compatibility before choosing and foud out this part number would fit my needs: CMSO8GX3M2A1333C9 (2x4GB module DDR3 sodimm).

They shipped today and I tried to install them in slot c and d, following dell manual instructions.

Once finished I powered on my laptop BUT: caps lock led started to blink and no bios started up.

I tried to remove the two modules several times, installing one at a time...same result!

On the manual it is reported that caps lock blinking = memory compatibility

Is that true? Do I have to blame Corsair for wrong information?

Thanks in advance for your kind reply

How to repair Win 7 Installation (Vista upgraded to Win 7 with Dell Upgrade disc)

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I am trying to reinstall an older driver on my system. Win 7 won't let me do that. I would like to run the Win 7 repair on my OS. How is that done on a system that was upgraded from Vista???? Thanks,

error code :0xc0000098 dell Inspiron ultra book

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I forgot my password and to reset it I put the win 8 disk in drive to boot but when I get in setup and tried to restore the system but pop up error massage there is no disk available after this I opened the command prompt to check the volume but this is also saying no volume is available. Now at startup this error code is coming file:/BCD error code :0xc0000098 Please help me to sort out this issue Thanks

M6500 1600mhz memory 2 x 4GB freeze booting

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just replaced old 2 gb modules into 2 4gb 1600 Mhz modules 

If I check the specs sheet from the M6500 on the Dell site

Memory connector four SODIMM connectors
NOTE: Computers shipped with Intel Core i5-520M/540M or
Intel Core i7-620 M support only two memory connectors.
Memory capacity 1GB, 2 GB, 4 GB, and 8GB capable
Memory type DDR3, 1067 MHz/1333MHz/1600 MHz
NOTE: DDR3 1600 MHz memory configurations are currently
limited to 8 GB

this should work. But if I start the laptop, I see the big Dell logo and it says checking memory and than hangs.

Do I need to adjust something in the Bios? Anyone have any idea?

 

Inspiron 14 7000 Windows 8.1 with touch screen

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I purchased Inspiron 14 7000 with touch screen and Windows 8.1. Worked fine for a day and now it won't come out of hibernation. Read somewhere that you have to reset the laptop but I cannot find the reset button. Cannot find a manual either, looked online for it.  What can I do?

Thank you.

Does the 'Complete Care' warranty cover damage from CPU heat in alienwares?

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I have an alienware m17x r4, and despite it's occasional quirks, it's an awesome computer. We got the 'Complete care' warranty package with it, but I've recently been watching my computer and the cpu can run quite hot even while idle - Now, this computer is running what it was shipped with, stock drivers and not overclocked. Does the 'complete care' warranty cover anything that could happen due the cpu running hot (The max temp I've seen so far is 215 degrees farenheit, that's a bit overly hot.) ? (For a laptop, the fans are in a horrible place, that might be contributing to this)

Lattitude E5520 monitor changes colors connected to docking station

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This is a VERY intermittent trouble with my Lattitude E5520 that is out of warranty.

The laptop is connected through a Dell docking station to an LG monitor.  Approximately once a month the monitor display changes from the data being displayed to a series of horizontal colored lines.  The horizontal lines change colors to about 7 different colors (yellow, then red, then blue, then another color) then the monitor goes black and then the colored horizontal lines start over again.  The only way to turn the computer OFF is to remove it from the docking station which is not the preferred way.

I have replaced the video cable from the docking station to the monitor with no help.

The next thing I will try is to remove the laptop from the docking station and use a HDMI cable directly from the laptop to the LG monitor.  Because this is an intermittent problem it will probably be very difficult to fix.

Does  anyone have ideas what may be causing this?


screen icons will not open

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I have an inspiron 15z  5523 has W-7.   I clicked on SOMETHING that caused all the opening page w/icons to all look the same.

the name of each item like...one note--internet--email-etc are beneath icon. BUT, none of them will open !!!

HELP PLEASE !!!!

Starting time for Windows 7 in Dell Inspiron 15R 7520 is very high..

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I use a new Dell Inspiron 15R 7520 with an i5 3rd generation processor,

Machine Boots, and then the windows starting process time until it comes to the desktop is very slow...

any solutions or any modifications i have to make?

My laptop specs are;

i5 2.5GHz

1TB HDD

2GB ATI Radeon VGA

4GB RAM

i use Windows 7

Install Win7 Home Premium OEM

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My Inpiron 1545 is so badly infected that I need to wipe the hard drive and reinstall Windows. I didn't get disks when I bought the laptop from Dell. any way to get a copy now (my purchase is on record) or can 8 I stall the software for my desktop that I pur based when we built it? Louise

Battery Not Charging Dell Inspiron N4010

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My laptop is a little over 2 years old and up until recently has been running like new. One day it stopped charging the original battery that came with the computer. Down by the battery icon a message would pop up that says "__% available (plugged in, not charging)". After doing some research I checked the original batteries life which said that it was good. I took out the battery and ran the computer on just the adapter. It ran the same way it always has but I started getting a black screen after booting the computer with a type of warning message with the options to press F1, F2, or F3 (run in safe mode, start normally and check for errors I believe are the options). The information I found online said that it is normal for the batteries life to decrease over time so I bought a new replacement battery, plugged it in and it worked just fine. I went to charge the new battery and again  I got "___% available (plugged in, not charging". I've tried using the adapter (of the same voltage) from another Dell Inspiron model and even that adapter doesn't charge the battery in my computer (the battery will charge if plugged into the borrowed Inspiron). I noticed that with either adapter, the light that indicates battery life on the bottom left of the laptop will come on for a maximum of 5 seconds before going off. The first two lights still flash properly. 

I have a feeling that the problem may be internal but I'm also wondering if buying a new adapter would be the simple solution. Any suggestions would be greatly appreciated. 

To Check the dell battery part no i bought

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Hello

I bought a Dell battery through my service center. The part number is CN-04YRJH-48630-390-o02R-A03 . Is the battery original?

Thanks & Regards

Vasavi

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