My XPS's charger brick gets too hot for me to leave the computer plugged in. I get the same results with two different Dell chargers for XPS computers.
XPX Charger Brick gets hot (have tried 2 different Dell XPS chargers)
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Broken wifi and Pro Support
Hello folks.
After much head scratching I have discovered that the wifi 6300 card by intel featuring tri band connectors is no longer supported by them and broken in windows 10 creators update.
The symptoms are identical on two laptops.
- When attempting to connect to a netowork you are prompted for a password
- Once entered it thinks for a while then says could not connect
- Now it says there is no wifi networks found. Restarting the pc and they are seen again but only for the same problems to occur.
Intel have confirmed these tri band cards are 'end of life', which is somewhat frustrating as this was the last card made in the tri band configuration, there is no replacement.
I have inserted a wifi 7260 card which only has two antenna in one of the machines and sure enough I get wifi again, however the bluetooth then misbehaves, saying that dell bluetooth module could not load error 10.
This is all very frustrating:
- Windows 10 offers the latest software and security updates is fast and much nicer to use than 8 and quicker than 7. Its inevitable that end users will upgrade.
- Windows 10 forces updates on users, there is not really a way to stop them
- I have two perfectly functional i5 and i7 laptops here which function as modern fast hardware in all other aspects
- decisions by large corps means that one of the most important aspects, wireless connectivity is no longer supported and no longer works
- There is no other option, no other hardware, so far as I can ascertain.
- Apparently devices barely 5 years old are considered trash now presumably.
However I have pro support on one of these laptops until 2018. So whats the process here then? Does pro support cover operating systems that were not part of the original machine? I shall contact dell regarding this but really don't want a long conversation with someone who wont understand the issue.
Simply swapping the card out is not going to help. I wonder how pro support could help in this scenario?
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Dell UEFI implementation does not support Linux Kernel EFISTUB boot ?
Hello,
I have a Dell XPS 15 9550 with a Windows/Arch Linux dual boot. I am able to boot Arch Linux using rEFInd but all my attempts to boot it using EFISTUB failed with a kernel panic.
According to this post, the issue is that kernel parameters are not passed by the UEFI implementation at all. Can someone confirm this? Does Dell intend to fix it?
Thanks!
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My inspiron laptop won't turn on but power LED lights up and stays for a few seconds
Please help me. The power light turns on but the laptop is still not turning on. I have also tried solutions from dell replies on forums but still got nothing. Can you please help me with this? Ive also noticed few days ago, my laptop beeps when I try to turn it on but turns on after several beeps. I got single beep for every 5 seconds I think
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Wrong hard drive size for new laptop
Bought a new laptop from the outlet, was supposed to have 1 terrabyte hard drive.. Turns out it's' only119gb for some strange reason.. How do i get this fixed?
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Undersized power adapter when starting from WD15 and Precision 3520
Hi,
I received my Dock WD15 and AC Adapter 130W and install all driver available on Dell Support for my Precision 3520 with real serial tag and followed the recommandation here : en.community.dell.com/.../19985641
But, when i connected everything and trying to start for the Dock, i have this error message:
You have attached an undersized 95W power adapter to your system, which is less than the recommended 130W power adapter
After that, I choose F1 to start Windows (on laptop), and everything wokrs (LCD, mouse, keyboard and charing battery to full...)
And when i enter into the bios, i see 95W on AC Adapter, but i have a new 130W.
When i try starting from a 240W from my 3510 friend, it works fine.
Where is the problem?
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How to stop laptop fans from getting too loud while gaming?
Hi!
I have a gaming laptop (dell xps 7567 with a 1050ti and i7 770hq) which occasionally I wish to play games on while staying quiet. Now to be clear, this is NOT a problem with fans constantly running, and NOT a problem with laptop overheating, the laptop works great in both those regards, but I'm just looking for software that would tell the laptop something like: "under-clock yourself as much as needed to keep the fan noise low". Any idea? Thanks!
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Inspiron 15-7568
So this laptop had a faulty hard drive back in October, upgraded to a 240 GB SSD when replacing said bad drive. Today my friend brought it back in, doesn't boot just goes to Dell SupportAssist with "hard drive not installed" error. I pull the drive out and plug it into my desktop & run crystaldiskinfo on it....claims the drive is healthy, no issues. Put drive back into laptop- it booted into Windows ....I shut it down & made sure all connections were tight & put the bottom panel back on. I hit the power button & it went to Dell Support assist again "no drive installed" . The warranty run out in March of this year, 6 months later a hard drive failed, then less than 2 months later another problem. I got on chat with Dell & they were NO help at all. I can replace anything in this laptop but I have no idea as to what has went bad....is the motherboard faulty on this thing?? Any help would be appreciated! TIA
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Error code 2000-0511 Validation 27385 Msg: Fan - The processor fan has failed to respond correctly.
Dell Inspiron 5110
Error code 2000-0511
Validation 27385
Msg: Fan - The processor fan has failed to respond correctly.
Please help me. Why my laptop's fan not working?
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Latitude xt3 touchscreen
Touchscreen no longer working after windows 10 installation. No errors in device manager. Ntrig driver looks ok. Just no getting response from touchscreen. Latest win 10 version installed. Been strugling for months now. Any help welcome
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How can I turn my Inspiron 5720 laptop screen off
I have an Inspiron 5720 laptop that I'd like to work off of 2 external monitors instead of the laptop screen. I've read posts that this can be done by using the HDMI and VGA connections, and then you need to disable the laptop screen. I've searched and cannot find a post with instructions on how to disable the laptop screen.
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Battery 9550 Issues
I received a phone call, December 2, from Dell saying there was a problem with 9550 batteries and that there was a recall, and that I was to go to dell products.com and submit my pc service tag info, etc. I cannot find out where to do this. Please advise.
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Dell XPS 15 9550- Not able to install Thunderbolt driver
I am not able to install thunderbolt driver on my Dell XPS 15 9550.
OS: Windows 10
Thunderbolt controller driver version: 16.3.61.275 ,A03
Installer returns a "Setup wizard ended prematurely because of an error" with the following errors in log.
InstallServices: Service:
Action 10:01:22: Action1_PostInstall.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSICD11.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action ThunderboltInstaller!CustomActions.PostInstall
Installing service ETW manifest
**** Warning: Publisher {8c2ec332-c0e1-4a25-b152-8e869fc649d7} is installed on
the system. Only new values would be added. If you want to update previous
settings, uninstall the manifest first.
**** Warning: The resource file for publisher Intel-Thunderbolt-Service was not found or could not be opened.
resourceFileName: C:\Program Files\Intel\Thunderbolt Software\tbtsvc.exe
Installing application ETW manifest
**** Warning: Publisher {8ef15e41-05bf-5bcd-4aa8-4f0559564dc0} is installed on
the system. Only new values would be added. If you want to update previous
settings, uninstall the manifest first.
Register Thunderbolt service WMI provider
The system cannot find the file specified
CustomAction Action1_PostInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:01:23: InstallExecute. Return value 3.
Action 10:01:23: Rollback. Rolling back action:
Rollback: Action1_PostInstall
Rollback: Installing new services
Rollback: Writing system registry values
Rollback: Creating shortcuts
Rollback: Action3_DriversInstall
Rollback: Copying new files
Rollback: Action4_DriversInstallRollback
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSID01F.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action ThunderboltInstaller!CustomActions.DriversInstallRollback
InstallDrivers run x64
Uninstall driver: VEN_8086&DEV_1566
Driver VEN_8086&DEV_1566 uninstall done
Uninstall driver: VEN_8086&DEV_1568
Driver VEN_8086&DEV_1568 uninstall done
Uninstall driver: VEN_8086&DEV_1575
Driver VEN_8086&DEV_1575 uninstall done
Uninstall driver: VEN_8086&DEV_1577
Driver VEN_8086&DEV_1577 uninstall done
Uninstall driver: VEN_8086&DEV_156A
Driver VEN_8086&DEV_156A uninstall done
Uninstall driver: VEN_8086&DEV_156C
Driver VEN_8086&DEV_156C uninstall done
Uninstall driver: VEN_8086&DEV_157D
Driver VEN_8086&DEV_157D uninstall done
Uninstall driver: VEN_8086&DEV_15BF
Driver VEN_8086&DEV_15BF uninstall done
Uninstall driver: VEN_8086&DEV_15D9
Driver VEN_8086&DEV_15D9 uninstall done
Uninstall driver: VEN_8086&DEV_15D2-LAST
Last bus driver detected, performing the OEM*.inf cleaning for bus driver
Found Thunderbolt OEM file C:\Windows\INF\oem4.inf
Oem file found and removed oem4.inf
Driver VEN_8086&DEV_15D2-LAST uninstall done
Uninstall driver: {E6869364-3C20-4216-87C6-829A050D1291}\P2P
Found Thunderbolt OEM file C:\Windows\INF\oem7.inf
Oem file found and removed oem7.inf
Driver {E6869364-3C20-4216-87C6-829A050D1291}\P2P uninstall done
Rollback: Action2_PostInstallRollback
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSID7F0.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action ThunderboltInstaller!CustomActions.PostInstallRollback
Rollback Thunderbolt service WMI provider registration
The system cannot find the file specified
CustomAction Action2_PostInstallRollback returned actual error code 1603 but will be translated to success due to continue marking
Rollback: Creating folders
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Rollback: Action18_WriteRunningFlagToRegistry
Action ended 10:01:25: INSTALL. Return value 3.
Action ended 10:01:25: ExecuteAction. Return value 3.
Action 10:01:25: FatalError.
Action start 10:01:25: FatalError.
Action 10:01:25: FatalError. Dialog created
Action ended 10:01:46: FatalError. Return value 2.
Action ended 10:01:46: INSTALL. Return value 3.
=== Logging stopped: 12/6/2017 10:01:46 ===
MSI (c) (1C:64) [10:01:46:707]: Product: Thunderbolt™ Software -- Installation failed.
MSI (c) (1C:64) [10:01:46:709]: Windows Installer installed the product. Product Name: Thunderbolt™ Software. Product Version: 16.3.61.275. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 1603.
[12/06/17 10:01:46]
--- End of Vendor Software Log ---
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Inspiron 15-7568
So this laptop had a faulty hard drive back in October, upgraded to a 240 GB SSD when replacing said bad drive. Today my friend brought it back in, doesn't boot just goes to Dell SupportAssist with "hard drive not installed" error. I pull the drive out and plug it into my desktop & run crystaldiskinfo on it....claims the drive is healthy, no issues. Put drive back into laptop- it booted into Windows ....I shut it down & made sure all connections were tight & put the bottom panel back on. I hit the power button & it went to Dell Support assist again "no drive installed" . The warranty run out in March of this year, 6 months later a hard drive failed, then less than 2 months later another problem. I got on chat with Dell & they were NO help at all. I can replace anything in this laptop but I have no idea as to what has went bad....is the motherboard faulty on this thing?? Any help would be appreciated! TIA
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Boot up sequence failing before display on laptop
Hi, I have been using my XPS 15 L502X laptop for a few years and let my power problems get worse over time. After replacing a dead battery a year overdue, I've had startup issues get worse slowly over time. When I turn on my laptop, the buttons and keyboard light up but the boot sequence screen fails to show up 99% of the time. Instead the fan runs at a rapid pace and stays that way until powered down. The 1% of the time it does power on, everything works fine until it is powered off or hibernates. Standby is okay.
I suspect its an electrical problem in the pre-boot sequence but I can't pinpoint where. I tried replacing the monitor, manipulating the RAM, replacing the coin slot battery, and projecting to an alternate display. If possible, I'll try to run an ePSA if it turns on again. Any help would be appreciated.
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Making Beep sound 4 times repeatedly, when I press power button and it wont Start
My laptop is Dell Inspiron 15 5547.
- 4GB Memory
- 1TB Hard Drive
- Intel Core I7 (Dont know what generation).
It happens when i open the laptop and fix the wire problem in WLAN. So I detached the parts in order...
- Battery
- Hard Drive
- 2x 2GB Memory Card
- Fan
- Keyboard
- Monitor
The reason i detached the parts because the wire of WLAN runs thru the monitor and i cant get thru to fix it unless i remove the monitor. Now when i put all the parts back in the descending order, i just got a beep and i got no display it just blank, I listen very carefully and got 4 beeps fading. Can you help me? Don't know what to do.
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XPS 13 9360 Bluetooth stopped working w/ microsoft designer mouse
my OS is win10 1703 with latest windows update,
random time after using for a while, the Bluetooth device will disappear in device manager and become unknown USB Device and the Bluetooth could not be enabled
anyway to fix this issue? 
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dell 5289 2in1 Yellow tint
Hi All,
Just got a latitude 5289 2in1 and I have noticed it's display has yellow tint as compared to my
other dell laptops and tablets.
Screen has been replaced and reinstalled the operating system but it's yellowish again or not as bright as my other dell systems.
I can't find information about this issue over internet. Can anyone please share the information about it. Thanks
left one in 5289 and on right inspiron 15R.
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Precision 7710 can't boot up
Hi, I am having a problem with my Dell Precision 7710 laptop. Since today I had tried to press power key to boot up the laptop but the laptop will automatically shut down after few second. While booting, my laptop screen is remaining blank, keyboard light on, fan is noisy and the led indicator light was there. Please help me to resolve this problem. Thanks.
Regards,
William
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Enabling bitlocker with Group Policy - startup script requires elevation
Hi,
I have the issue with Windows 1709 - 1703 - 1511 and Dell Computers (5580 5540) with tpm 2.0 UEFI BIOS, the same issue with tpm 1.2 on Latitude 5580
We try to update the bios and tpm but they d'ont resolve the problem
Since a long time, we use a startup script to enforce bitlocker encryption to all corporate computers (300)
we always get an error code 2147943714 (Converted 0×80070522 -> A required privilege is not held by the client) when wanting to add TPM protector.
It happens with WMI
$ProtectionState = Get-WmiObject -Namespace ROOT\CIMV2\Security\Microsoftvolumeencryption -Class Win32_encryptablevolume -Filter "DriveLetter = '$DriveLetter'"
$ProtectorKeyWithTPM = $protectionState.ProtectKeyWithTPM("ProtectWithTPM")
and Manage-bde
$p = Start-Process manage-bde -ArgumentList "-protectors -add C: -TPM" -wait -NoNewWindow -PassThru
The powershell script works when executed by local administrator.
For me, the, localsystem account don't have necessary privilege to add TPM protector....
Could you explicitlly list all privileges needs to add TPM protector to be sure that localsystem account have them.
Sorry for my bad english
Thanks for your help.
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