Hello Dell Community
The purpose of this post is to find a way to replace my laptop's motherboard without having to pay a big amount of money.
I've bought my Dell XPS 15 9560 laptop 3-4 months ago and it stopped turning on around the 11th of Sept, 2017.
I've posted about it here:
Audio no longer working. NVIDIA Card can't be detected
The laptop had a bios update a week before the incident happened. First, the laptop didn't turn on. Then, after I sent it to a laptop service provider, the laptop started to work but Audio and the Nvidia Card stopped working.
Eventually, the motherboard is completely dead.
I live in Gaza, Palestine. I can't ship the laptop outside my country due to political problems. (I just can't)
I've bought like 4 Dell Laptops for my family since 2015. 2 laptops were mine. I had hardware problems in these 2 laptops. The last one was the above mentioned problem. I simply can't make use of a warranty as I can't ship the laptop out. (I already had hardware problems and the warranty couldn't help me as I needed to ship the laptop).
Now, when I called Dell asking for the price of the motherboard for my 3 months old Dell XPS 15 9560, they asked for $1,400 in the last call. In my first call with their technical support, they said it will cost $260 if the laptop is shipped to them but now they're asking for $1,400.
I just don't know what to do. I've tried plenty of things. I've contacted Dell Parts resellers in Israel and they've asked for $1,500 for the motherboard.
Should I buy another laptop? I love Dell and their products, and I don't wish to stop buying their laptops. But, can someone help?
It would be great if Dell can sell me the motherboard for a reasonable price.