I've read the posts and this really stinks. My 7 month old laptop is starting to crack at the hinge. I've seen similar issues with cheaper brands but I expected more from Dell. Their warranty specifically excludes hinge issues.
Buyer beware! They WILL break and charge you to fix it!
Loyal customer for many years....looking for a new brand!
Hi,
I have a Dell Inspiron 1525 laptop with Battery of type: RN873, Rating: 11.1V, Capacity 56Wh.
Currently this battery is not available in the market and whenever I purchase online for a battery of Inspiron 1525, I am getting battery of different type, Capacity 48Wh. Can you help me to get an genuine dell battery?
Please would appreciate your help. Thank you!
I need to replace my hard drive on my Dell Inspiron R N5010. I can't take off the keyboard since there is a screw attached to it from where the RAM is located and I can't see it. I can only see one screw with the RAM cover off. I can't see the second one that manual and videos describe.
Any suggestions on how I can remove the keyboard is appreciated.
I have noticed backlight bleed on my new Inspiron 7567 4k ips notebook. Are there any way to fix it?
Here is pics of issue. 
Hello all,
Recently acquired an E6420. Used a HDD temporarily, and got Windows loaded and a few programs installed. I purchased an SSD for the system, and mirrored the HDD directly to the new SSD when it shipped. I have now installed the SSD, and upon posting, the system will notify me that it has detected the drive (SanDisk SDSSDX24) but will show that the drive is "Incompatible" in red lettering under the status column. The system will not boot and will tell me to insert a bootable media device. To put it simply, what is going on, and why is this happening? How can I resolve it?
Hi everyone, hoping I can get some advice here, please? I have a Inspiron 15 7000, brand new, and have noticed micro freezing and audio stuttering. I ran latency monitor and have had a few different drivers pop up as culprits but i'm not sure what to do about it. I've also had storport.sys and wdf01000.sys show up as well.
FYI, I've tried a fresh Windows install, flashing different BIOS versions, disabling ACPI battery in Device Manager, disabling Wi-Fi card and disabling Intel Speedstep but i'm still having the issue.
Other people have suggested disabling the Realtek audio drivers and using default Windows ones, which I have yet to try. I will post my LatencyMon results below and thanks in advance for any help!
LATENCYMON Results
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:02:40 (h:mm:ss) on all processors.
SYSTEM INFORMATION
Computer name: DESKTOP-J30I94V OS version: Windows 10 , 10.0, build: 15063 (x64) Hardware: Inspiron 15 7000 Gaming, Dell Inc., 065C71 CPU: GenuineIntel Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz Logical processors: 8 Processor groups: 1 RAM: 16250 MB total
CPU SPEED
Reported CPU speed: 2808 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
MEASURED INTERRUPT TO USER PROCESS LATENCIES
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 49502.332804 Average measured interrupt to process latency (µs): 4.091619
Highest measured interrupt to DPC latency (µs): 49487.016601 Average measured interrupt to DPC latency (µs): 1.479344
REPORTED ISRs
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 22243.972934 Driver with highest ISR routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation
Highest reported total ISR routine time (%): 0.003624 Driver with highest ISR total time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation
Total time spent in ISRs (%) 0.003722
ISR count (execution time <250 µs): 1567 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 0 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0
REPORTED DPCs
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 27457.955840 Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 384.77 , NVIDIA Corporation
Highest reported total DPC routine time (%): 0.033513 Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 384.77 , NVIDIA Corporation
Total time spent in DPCs (%) 0.176009
DPC count (execution time <250 µs): 557087 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 118 DPC count (execution time 1000-1999 µs): 0 DPC count (execution time 2000-3999 µs): 0 DPC count (execution time >=4000 µs): 0
REPORTED HARD PAGEFAULTS
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
Process with highest pagefault count: none
Total number of hard pagefaults 0 Hard pagefault count of hardest hit process: 0 Highest hard pagefault resolution time (µs): 0.0 Total time spent in hard pagefaults (%): 0.0 Number of processes hit: 0
PER CPU DATA
CPU 0 Interrupt cycle time (s): 5.078765 CPU 0 ISR highest execution time (µs): 22243.972934 CPU 0 ISR total execution time (s): 0.047680 CPU 0 ISR count: 1533 CPU 0 DPC highest execution time (µs): 27457.955840 CPU 0 DPC total execution time (s): 1.778015 CPU 0 DPC count: 517956
CPU 1 Interrupt cycle time (s): 3.122017 CPU 1 ISR highest execution time (µs): 3.340456 CPU 1 ISR total execution time (s): 0.000026 CPU 1 ISR count: 35 CPU 1 DPC highest execution time (µs): 22166.224359 CPU 1 DPC total execution time (s): 0.108457 CPU 1 DPC count: 3746
CPU 2 Interrupt cycle time (s): 2.969287 CPU 2 ISR highest execution time (µs): 0.0 CPU 2 ISR total execution time (s): 0.0 CPU 2 ISR count: 0 CPU 2 DPC highest execution time (µs): 22252.659188 CPU 2 DPC total execution time (s): 0.101317 CPU 2 DPC count: 8881
CPU 3 Interrupt cycle time (s): 4.435213 CPU 3 ISR highest execution time (µs): 0.0 CPU 3 ISR total execution time (s): 0.0 CPU 3 ISR count: 0 CPU 3 DPC highest execution time (µs): 123.836182 CPU 3 DPC total execution time (s): 0.00810 CPU 3 DPC count: 1112
CPU 4 Interrupt cycle time (s): 3.144189 CPU 4 ISR highest execution time (µs): 0.0 CPU 4 ISR total execution time (s): 0.0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 241.274217 CPU 4 DPC total execution time (s): 0.085921 CPU 4 DPC count: 9128
CPU 5 Interrupt cycle time (s): 4.581642 CPU 5 ISR highest execution time (µs): 0.0 CPU 5 ISR total execution time (s): 0.0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 177.094017 CPU 5 DPC total execution time (s): 0.027189 CPU 5 DPC count: 2621
CPU 6 Interrupt cycle time (s): 2.465461 CPU 6 ISR highest execution time (µs): 0.0 CPU 6 ISR total execution time (s): 0.0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 24703.178063 CPU 6 DPC total execution time (s): 0.127039 CPU 6 DPC count: 10949
CPU 7 Interrupt cycle time (s): 5.463172 CPU 7 ISR highest execution time (µs): 0.0 CPU 7 ISR total execution time (s): 0.0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 113.867165 CPU 7 DPC total execution time (s): 0.019736 CPU 7 DPC count: 2824
Hi guys,
How do I remove the Intel graphic options and properties from the context menu.
Regards
Sir I purchased battery for my laptop Dell Vostro 3560. It's no is KR 0T54FJ 89072 9C5 E1UT A00. KINDLY TELL ME WHETHET IT IS GENUIN OR NOT
I've been reading online and it seems that there are some active stylus pen's that are not compatible with my laptop. I'm wondering which ones are compatible? I'll be using the pen in my classroom so I want there to be some functionalities, specifically it should have the 2 side buttons, for erasing and for highlighting. I'll also be using it to draw diagrams so I also want it to have palm rejection capabilities.
Any suggestions?
Hello,
My laptop won't turn on, the screen is black, and it's beeping three times. The model is an Inspiron 3520.
Dear all,
I want to upgrade the memory on my laptop to it's maximum, it's not clear the which limits apply to each processor configuration on my laptop series from the following docs, it's written a generic limits without matching each processor.
http://topics-cdn.dell.com/pdf/latitude-e5470-laptop_owner's%20manual_en-us.pdf
Thank you in advance.
I have bought new dell insperion 13 5378 with Windows 10 Home. But there is no option for auto rotate and auto brightness in laptop. Its like no sensor is installed in it.
Thanks
After experiencing issues with the fans of my Dell XPS 15 (9560), I decided to restore my device to its factory configuration and since then I only installed mandatory updates.
Unfortunately since I picked up Adobe Premiere again I have been experiencing major lags and no-response crashes, despite having the latest version of Premiere available. In the light of that I concluded it must be a problem of my machine, not of Premiere.
Now, since I have been so careful and reluctant with updates, could it be that I am missing some fundamental update that would allow everything to run smooth again? What outdated component would you find guilty? Or perhaps it's a completely different problem, with a completely different solution, that some fellow XPS users out there are experiencing as well.
I rest my hopes in you.
Hello, i've bought a used Dell Latitude E6320 few weeks ago with Intel i5 2520m procesor, integrated Intel HD 3000 and upgraded to 6GB RAM. Everything is fine exept for throttle and high temps when i was playing a game or rendering a video, the procesor just hits a 99*C in few minutes and then it throttles. I already changed twice the thermal pase to another but it doesnt change anything. A lot of temp drop does a removing back cover but i guess this is not a good idea to use laptop without back cover for everyday usage. Also i tried to use a cooling pad but it doesnt really help with that too. Disabling Turbo Boost or Hyper-Threading doesnt make any changes in temperatures. There is a way to finally get rid with this problem?
And yes, the fan is blasting with very hot air.
Laptop Specs:
Dell Latitude E6320, Intel i5-2520m 2.5Ghz + Intel HD 3000, 1x4GB and 1x2GB Samsung DDR3 1333Mhz ram sticks, 320GB Hitachi HDD
I’ve recently acquired a used Dell Latitude E6430u i7 laptop. The laptop is in very good condition but will not POST.
When the power button is pressed and released, the mute light and caps lock flash on very briefly and the fan spins for about 1 second. Nothing else happens, no sounds, nothing on screen. If I then hold the power button to force shut down, the fan spins for a second or so before shut down occurs.
Having read around various articles including Dell support, I have tried the following to make the laptop POST:
Start up with ‘D’ button held down to test the LCD. The test procedure runs OK, but then when the laptop tries to start afterwards, there is no change to what I described above
Start up with ‘FN’ button held down to enter diagnostics. No success, no change to what I described above
I have tried removing battery, holding power button to remove flea power then going for forced ePSA as described in Dell support. No success, no change to what I described above
I have tried changing the memory sticks for memory of the same specification from another laptop that I know is working. No success, no change to what I described above
I have tried the Dell BIOS recovery tool. No success, no change to what I described above
I have opened the laptop case and disconnected the CMOS, removed charge and then attempted to start as described in Dell support. No success, no change to what I described above
So I am now running out of ideas for things to try. At present, the mSATA SSD is not fitted, but I don’t think that this would prevent a successful POST to a point where the screen would display a message. The laptop is a high end machine in very good condition and it would be a shame to discard. Does anyone have any further suggestions for things to try? My only other thought is that it might be a BIOS problem or maybe a replacement motherboard is needed. Any advice would be gratefully received.
Dell XPS 9550 - CPU will not go above 0.75GHz or 30% Utilisation
My 6700HQ in XPS15 is running at 30% only.
Plugged in, quiet mode off, performance mode power. No changes made at all.
Checked in bios and disabled Speedstep, Turbo boost, c states control - situation remained the same.
After disabling hyperthreading, cpu now fixed at 2.6GHz
Any ideas?
Was not like this before. Cpu freq was dynamic.
Speccy http://speccy.piriform.com/results/I6ZXmPlTsWDghYR5TKToaL7
Screenshot https://share.rtechsupport.org/files/5zkEbpP0HaNo_Capture.PNG
My 6700HQ in XPS15 is running at 30% only.
Plugged in, quiet mode off, performance mode power. No changes made at all.
Checked in bios and disabled
Speedstep,
Turbo boost,
c states control
Hyperthreading
With these disabled CPU, runs at full speed 2.59GHz.
When I enable one of them goes back to 0.75GHz.
In Safe mode, it goes to 2.59GHz fixed.
Any ideas?
Was not like this before. Cpu freq was dynamic.
Speccy http://speccy.piriform.com/results/I6ZXmPlTsWDghYR5TKToaL7
Screenshot
FYI- I posted this up not long ago, but Dell Admins removed it. They must not like people with £2000 laptops telling other people how its broke.
Dell, if you want to remove this again, please be aware i will spend the next 5 hours posting this on every forum I can find.
I have screenshots, and plus you can still see my old thread within the dell search indexed. (Of which I also have screenshots of)
I’ve discovered a problem with the Latitude 7280 (and possibly the 7380 / 7480) that I'm wondering if anyone else can reproduce.
When the 7280 is Shutdown properly from within Windows 10, the NIC does not remain active and WOL with magic packet or Intel vPro commands will not function. However, if the laptop is switched off at the Dell logo before the OS loads, then the NIC remains active and WOL functions normally.
I have also noticed if I remove the power adapter, then reconnect it, the NIC will become active.
I have tested this with 6 different 7280 laptops.
Steps to reproduce:
Latitude 7280
BIOS version 1-6-4, set to factory defaults
Wake on LAN enabled in BIOS
Power adapter connected
Boot into Windows 10 1703 and then perform a normal shutdown. NIC should no longer be active.
Boot computer to the Dell logo then switch off. NIC should be active and WOL should work.
Could this be an issue where the laptop detects no power adapter connected after shutdown via Windows?
I'm trying to get tech specs on this product: 
However clicking the Tech Specs tab just expands the info box by a few pixels and does nothing else each time. What's the problem and how does it get fixed?
