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Scanning and repairing

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Out of the blue my Dell Inspiron laptop decided it needed to reboot for repairs. Now it won't stop doing a scan/repair or some other recovery. I turn it off and on and it goes between the two. Yet it never actually completes either one. It just goes on and on. Now I get the Dell Backup and Recovery program which says there's damage and just keeps going and going. I only visit a few websites and would have no idea how I got a virus. It was fine and then all of a sudden not.


Inspiron fourteen five four two three, number keys don't work

Dell Latitude E6430 Admin Password in Bios Problem, help please!!!

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Hello.

I have that Dell 1 year.

And i never add some password on Bios.
And now i have a problem, is question me a Admin password. What i need to do?
Thanks.

Latitude E6330, fan intermittent high temp

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Hello everyone, I have a problem with my laptop. The fan of the CPU works intermittently, keeps the temperature at 60, 70 degrees. The other day, the disarm and change the microprocessor paste and improve, but not much. Has the Bios 06. I think there is an update which said update will have the option of always on, to be able to have the fan always on at medium speed? I'm in linux (elementary os) and I only have the open firefox browser and the file manager. The processor working at a 40% capacity.

Thank You!

Dell Inspiron 3521- Hard Drive error code-2000-0142

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I have just run a diagnostic on my broken Inspiron and  got the following error code for my Dell Inspiron3521 laptop. Please help me to solve this problem.

Error

Error Code 2000-0142

Msg: Hard Drive 0

self test unsuccessful. Status = 7

The given code and

message can be used by Dell Technical Support to help diagnose the

problem.

Do you want to continue

testing?

** Hard Drive 0 – DST

Short Test **

Test Results : Fail

Error Code 2000-0142

Validation 27607

Msg: Hard Drive 0

self test unsuccessful

Inspiron 15 7567 wifi driver update fails

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I keep getting notices to update this driver. Intel ac-3165 and it always fails. Also tried manual update.

Windows 10 1703, I also have uninstalled the driver and still get update notices.

Any ideas ?

Thanks

How to disable Microphone in XPS-15?

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I have disabled the device and uninstalled the microphone driver but when I'm on web meetings the Microphone STILL WORKS!!  How can that be?

Do I need to physically unhook wires inside the laptop to disable the microphone?

I NEVER want the laptop microphone to pick up any sounds.  I want the mute on my external mic to mean that the laptop cannot hear my voice.  Today, when I mute my external mic, the internal mic, disabled and driver uninstalled, still works.  This  is unacceptable.  How can I ensure the internal mic is dead and never transmits sounds?

Dell D1000 Docking Station

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Hello All,

I work in a school district and we have a number of Dell Latitude 3350 laptops along with a Dell D1000 USB3.0 Dual-Video Docking Station. One of the docking stations has recently started having a strange issue with the USB ports seem to stop working. The video and LAN ports seem perfectly fine and continue to work. But the teacher will lose connectivity to their mouse, keyboard, and document camera.

I can disconnect and reconnect the USB cable to the laptop, but not even 15 minutes later the same issue comes back. I've reinstalled the drivers, and even replaced the entire unit (and it's USB cable) with a brand new one out of the box and the same issue still comes up.

Could this still be a software/driver issue? Or am I potentially looking at a bad USB port on the laptop?

Many thanks for any and all help. Have a great day!


Cursor skipping back when typing - Dell XPS 9560

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Has anyone had an issue whilst typing on the XPS 9560 where it skips back a few words in the middle of you typing something?

difference between two Inspiron models

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Hello,

i am choosing between these two models:

Dell Inspiron 7567 (I755810NDL-60B) and

Dell Inspiron 7567 (75i58H1G15-LBK)

The charactersitics of both on vendor sites are similar but 60-b model is mostly up to $40 cheeper.

What is the real difference between them and which one is more recommended?

Thanks in advance!

3 Monitors on Latitude 5480 & K17A Docking Station

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I am trying to connect 3 monitors to my Latitude 5480 when hooked to a K17A docking station.

I have one hooked up DP, one VGA and the other HDMI but the 3rd monitor will not work.

It appears that the Intel 520 supports 3 monitors and from what I read, it looks like the K17A should be able to support 1 analog and 2 digital but I simply cannot get this working.

Anyone have any issues with this, or more importantly a solution?

dell model 3542 running windows 8

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computer was working fine then now wont power on or show led lamp it is charging I replaced battery with a dell oem checked and switched power supply deleted flea power and tried to start with battery out only on ac no luck any advise love using that computer is a touch screen

Dell XPS 13 9350 Aukey Usb C Hub

SupportAssist message

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I've got an Inspiron 5759 laptop which is about 11 months old. The battery isn't charging and getting this message up every time I turn laptop on

System BIOS: 1.2.0

Service Tag: <Service Tag removed> 

ePSA: build 4304.09 UEFI ROM

Alert! The AC power adaptor wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.

What does this mean?

We've tried uninstalling battery drivers as per a fix we thought we found on internet but to no avail

It's not the charger ... could it just be the battery is dead?

Inspirion 7567 touchpad settings (Win 10)

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Hello!

I cannot find a trace of touchpad settings in windows 10 on my Inspirion. Of course I thought about drivers for it, and here comes the second problem - I cannot find it! Neither in general dell search nor after entering the service id.... What shoul I do in order to get touchpad settings? Please help! Thanks!


Latitude E5470 touchpad stops working during videos

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I have a Dell Latitude E5470 on Windows 10 Enterprise, running the most up to date BIOs, chipset, touchpad driver, and display driver.

I am running into an issue that whenever a video, be it streamed or saved locally, begins to play, the touchpad no longer responds. The icon in the bottom right tray will not show any input, be it clicking or trying to move the mouse, and the mouse will not move, or allow clicks to register. Once the video is exited out, the touchpad resumes functionality. An external mouse and the Pointstick will continue to work during videos. 

Has anyone else ever experienced this before, and if so, was there a fix?

Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01

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Hello everyone,

I've got a little problem with instalation Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.

I'm from poland if anyone can tell me what to do in polish, then i'll be satisfied, if not then is also good :)

here i s log file:

[09/18/17 21:19:53]    DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:19:53]    DUP Release: 923PHX00-00
[09/18/17 21:19:53]    Intializing framework...
[09/18/17 21:19:56]    logo.png
[09/18/17 21:20:05]    User Command: attended
[09/18/17 21:20:05]    DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:20:05]    DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:20:05]    Local System/Model Compatible with this Package? Yes
[09/18/17 21:20:05]    Local System OS Version: 6.2.0.0
[09/18/17 21:20:05]    OS Compatible with this Package? Unknown
[09/18/17 21:20:05]    Local System OS Language: Unknown
[09/18/17 21:20:05]    Language Compatible with this Package? Unknown
[09/18/17 21:20:06]    Identified Behavior : attended
[09/18/17 21:20:06]    Temporary payload log file name: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp
[09/18/17 21:20:06]    Translated Command Line : DDrvLdr.exe /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp"
[09/18/17 21:20:06]    Path : C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
[09/18/17 21:20:06]    Identified Behavior : attended
[09/18/17 21:20:15]    Append Vendor Software Log: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp
[09/18/17 21:20:15]    
--- Start of Vendor Software Log ---

[09/18/17 21:20:15]    Unicode payload log file detected.
[09/18/17 21:20:15]    2017:09:18 21:20:07:182:   
2017:09:18 21:20:07:182:   >>> Log start
2017:09:18 21:20:07:182:   Single-instance mutex has been obtained
2017:09:18 21:20:07:182:   Core version: 2.5.24
2017:09:18 21:20:07:182:   Setup version: 2.0.40.0
2017:09:18 21:20:07:198:   Command line: "C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\SetupRST.exe" /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP83A0.tmp"
2017:09:18 21:20:07:198:   OS data: 6-2-1-0 64-bit
2017:09:18 21:20:07:198:   System up time: 12421 sec
2017:09:18 21:20:07:198:   Reboot pending: Yes
2017:09:18 21:20:07:198:   Current UI language: 0415

2017:09:18 21:20:07:260:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2017:09:18 21:20:07:323:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2017:09:18 21:20:07:370:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2017:09:18 21:20:07:416:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2017:09:18 21:20:07:479:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2017:09:18 21:20:07:526:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
2017:09:18 21:20:07:573:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2017:09:18 21:20:07:620:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2017:09:18 21:20:07:666:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2017:09:18 21:20:07:745:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2017:09:18 21:20:07:807:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2017:09:18 21:20:07:870:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2017:09:18 21:20:07:916:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2017:09:18 21:20:07:963:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2017:09:18 21:20:08:026:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2017:09:18 21:20:08:088:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2017:09:18 21:20:08:135:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 3
2017:09:18 21:20:08:198:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2017:09:18 21:20:08:260:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2017:09:18 21:20:08:307:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2017:09:18 21:20:08:354:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2017:09:18 21:20:08:401:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2017:09:18 21:20:08:448:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2017:09:18 21:20:08:495:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2017:09:18 21:20:08:541:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2017:09:18 21:20:08:557:   Loading language 0415
2017:09:18 21:20:08:557: E Reboot is pending
2017:09:18 21:20:15:354:   Dumping properties (25 total)
2017:09:18 21:20:15:354:     RST_SERVICE=1
2017:09:18 21:20:15:354:     RST_UI=1
2017:09:18 21:20:15:354:     RST_TRAY=1
2017:09:18 21:20:15:354:     IIF_HASICC=0
2017:09:18 21:20:15:370:     IIF_LOGFOLDER=C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:20:15:370:     IIF_SETUPVERSION=2.0.40.0
2017:09:18 21:20:15:370:     IIF_PACKAGEVERSION=12.8.2.1000
2017:09:18 21:20:15:370:     IIF_SETUPPATH=C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:20:15:370:     IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
2017:09:18 21:20:15:370:     IIF_OS=6.2
2017:09:18 21:20:15:370:     IIF_OSSERVICEPACK=0
2017:09:18 21:20:15:370:     IIF_IS64=1
2017:09:18 21:20:15:370:     IIF_NET20=1
2017:09:18 21:20:15:370:     IIF_NET30=1
2017:09:18 21:20:15:370:     IIF_NET35=1
2017:09:18 21:20:15:370:     IIF_NET40CLIENT=1
2017:09:18 21:20:15:370:     IIF_NET40FULL=1
2017:09:18 21:20:15:370:     IIF_NET45CLIENT=1
2017:09:18 21:20:15:370:     IIF_NET45FULL=1
2017:09:18 21:20:15:370:     IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
2017:09:18 21:20:15:370:     IIF_INSTALLEDPACKAGEVERSION=12.8.2.1000
2017:09:18 21:20:15:370:     IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
2017:09:18 21:20:15:370:     IIF_LANGCOUNTRY=pl-PL
2017:09:18 21:20:15:370:     IIF_RESOURCEFOLDER=C:\Users\BARTOM~1\AppData\Local\Temp\IIF87A7.tmp
2017:09:18 21:20:15:385:     IIF_EXITCODE=20001
2017:09:18 21:20:15:385:   Exit code (command line): 1603
2017:09:18 21:20:15:385:   >>> Log End

[09/18/17 21:20:15]    
--- End of Vendor Software Log ---

[09/18/17 21:20:15]    Vendor Software Return Code: 1603
[09/18/17 21:20:15]    (FileUtility::DeleteDirectoryTree): *** DeleteFile() has reported failure.  The error message reported by the system is:  Odmowa dostępu.
[09/18/17 21:20:19]    logo.png
[09/18/17 21:20:19]    Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:20:19]    Exit Code set to: 3 (0x3)
[09/18/17 21:20:19]    Result: FAILURE
[09/18/17 21:20:29]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt
[09/18/17 21:21:35]    Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:21:35]    Execution terminated at date-time 09/18/17 21:21:35
[09/18/17 21:21:35]    ######

਍਍[09/18/17 21:21:55]    Update Package Execution Started

[09/18/17 21:21:55]    DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:21:55]    DUP Release: 923PHX00-00
[09/18/17 21:21:55]    Intializing framework...
[09/18/17 21:21:55]    logo.png
[09/18/17 21:22:06]    User Command: attended
[09/18/17 21:22:06]    DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:22:06]    DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:22:06]    Local System/Model Compatible with this Package? Yes
[09/18/17 21:22:06]    Local System OS Version: 6.2.0.0
[09/18/17 21:22:06]    OS Compatible with this Package? Unknown
[09/18/17 21:22:06]    Local System OS Language: Unknown
[09/18/17 21:22:06]    Language Compatible with this Package? Unknown
[09/18/17 21:22:08]    logo.png
[09/18/17 21:22:08]    logo.png
[09/18/17 21:22:08]    Name of Exit Code: SUCCESS
[09/18/17 21:22:08]    Exit Code set to: 0 (0x0)
[09/18/17 21:22:08]    Result: SUCCESS
[09/18/17 21:22:18]    Open file: explorer
[09/18/17 21:22:59]    Name of Exit Code: SUCCESS
[09/18/17 21:22:59]    Execution terminated at date-time 09/18/17 21:22:59
[09/18/17 21:22:59]    ######

਍਍[09/18/17 21:24:00]    Update Package Execution Started

DUP Framework EXE Version: 3.0.94.1
[09/18/17 21:24:00]    DUP Release: 923PHX00-00
[09/18/17 21:24:00]    Intializing framework...
[09/18/17 21:24:00]    logo.png
[09/18/17 21:24:01]    User Command: attended
[09/18/17 21:24:01]    DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/18/17 21:24:01]    DUP Vendor Software Version: 12.8.2.1000
[09/18/17 21:24:01]    Local System/Model Compatible with this Package? Yes
[09/18/17 21:24:01]    Local System OS Version: 6.2.0.0
[09/18/17 21:24:01]    OS Compatible with this Package? Unknown
[09/18/17 21:24:01]    Local System OS Language: Unknown
[09/18/17 21:24:01]    Language Compatible with this Package? Unknown
[09/18/17 21:24:02]    Identified Behavior : attended
[09/18/17 21:24:02]    Temporary payload log file name: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp
[09/18/17 21:24:02]    Translated Command Line : DDrvLdr.exe /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp"
[09/18/17 21:24:02]    Path : C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
[09/18/17 21:24:02]    Identified Behavior : attended
[09/18/17 21:24:06]    Append Vendor Software Log: C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp
[09/18/17 21:24:06]    
--- Start of Vendor Software Log ---

[09/18/17 21:24:06]    Unicode payload log file detected.
[09/18/17 21:24:06]    2017:09:18 21:24:03:511:   
2017:09:18 21:24:03:511:   >>> Log start
2017:09:18 21:24:03:527:   Single-instance mutex has been obtained
2017:09:18 21:24:03:527:   Core version: 2.5.24
2017:09:18 21:24:03:527:   Setup version: 2.0.40.0
2017:09:18 21:24:03:527:   Command line: "C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\SetupRST.exe" /report "C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01\DUP1FA2.tmp"
2017:09:18 21:24:03:527:   OS data: 6-2-1-0 64-bit
2017:09:18 21:24:03:527:   System up time: 12657 sec
2017:09:18 21:24:03:527:   Reboot pending: Yes
2017:09:18 21:24:03:527:   Current UI language: 0415

2017:09:18 21:24:03:574:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2017:09:18 21:24:03:621:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2017:09:18 21:24:03:667:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2017:09:18 21:24:03:699:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2017:09:18 21:24:03:792:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2017:09:18 21:24:03:886:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 1
2017:09:18 21:24:03:933:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2017:09:18 21:24:04:011:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2017:09:18 21:24:04:058:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2017:09:18 21:24:04:089:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2017:09:18 21:24:04:136:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2017:09:18 21:24:04:183:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2017:09:18 21:24:04:230:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2017:09:18 21:24:04:277:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2017:09:18 21:24:04:324:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2017:09:18 21:24:04:386:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2017:09:18 21:24:04:433:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 3
2017:09:18 21:24:04:496:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2017:09:18 21:24:04:558:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2017:09:18 21:24:04:605:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2017:09:18 21:24:04:652:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2017:09:18 21:24:04:699:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2017:09:18 21:24:04:730:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2017:09:18 21:24:04:777:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2017:09:18 21:24:04:839:     Found C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2017:09:18 21:24:04:839:   Loading language 0415
2017:09:18 21:24:04:855: E Reboot is pending
2017:09:18 21:24:06:699:   Dumping properties (25 total)
2017:09:18 21:24:06:699:     RST_SERVICE=1
2017:09:18 21:24:06:699:     RST_UI=1
2017:09:18 21:24:06:699:     RST_TRAY=1
2017:09:18 21:24:06:699:     IIF_HASICC=0
2017:09:18 21:24:06:699:     IIF_LOGFOLDER=C:\ProgramData\dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:24:06:699:     IIF_SETUPVERSION=2.0.40.0
2017:09:18 21:24:06:699:     IIF_PACKAGEVERSION=12.8.2.1000
2017:09:18 21:24:06:699:     IIF_SETUPPATH=C:\ProgramData\Dell\drivers\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01
2017:09:18 21:24:06:714:     IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
2017:09:18 21:24:06:714:     IIF_OS=6.2
2017:09:18 21:24:06:714:     IIF_OSSERVICEPACK=0
2017:09:18 21:24:06:714:     IIF_IS64=1
2017:09:18 21:24:06:714:     IIF_NET20=1
2017:09:18 21:24:06:714:     IIF_NET30=1
2017:09:18 21:24:06:714:     IIF_NET35=1
2017:09:18 21:24:06:714:     IIF_NET40CLIENT=1
2017:09:18 21:24:06:714:     IIF_NET40FULL=1
2017:09:18 21:24:06:714:     IIF_NET45CLIENT=1
2017:09:18 21:24:06:714:     IIF_NET45FULL=1
2017:09:18 21:24:06:714:     IIF_ICCINSTALLEDPATH=C:\Program Files (x86)\Intel\Intel Control Center
2017:09:18 21:24:06:714:     IIF_INSTALLEDPACKAGEVERSION=12.8.2.1000
2017:09:18 21:24:06:714:     IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
2017:09:18 21:24:06:714:     IIF_LANGCOUNTRY=pl-PL
2017:09:18 21:24:06:714:     IIF_RESOURCEFOLDER=C:\Users\BARTOM~1\AppData\Local\Temp\IIF22CF.tmp
2017:09:18 21:24:06:714:     IIF_EXITCODE=20001
2017:09:18 21:24:06:714:   Exit code (command line): 1603
2017:09:18 21:24:06:714:   >>> Log End

[09/18/17 21:24:06]    
--- End of Vendor Software Log ---

[09/18/17 21:24:06]    Vendor Software Return Code: 1603
[09/18/17 21:24:07]    logo.png
[09/18/17 21:24:07]    Name of Exit Code: DEP_SOFT_ERROR
[09/18/17 21:24:07]    Exit Code set to: 3 (0x3)
[09/18/17 21:24:07]    Result: FAILURE
[09/18/17 21:24:08]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt
[09/18/17 21:44:20]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Serial-ATA_Driver_923PH_WN_12.8.2.1000_A01.txt

This is an update, so idont really know why it's not working?

Maybe i need to stop antivirus or do sth. else.

Please, help me to solve this frustrating problem. :)

Adding extra storage

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I want buy Dell i5577-7342BLK-PUS Model Laptop.

This laptop comes with 512GB PCIe Solid State Drive.

Can I add another sata 2.5 Hard drive ??

SDCard write slow

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I have a Dell 5530 that reads SDCards very slow. 

First, I have a Dell 3550 Vostro.  I used the 64GB, class 10 card in this computer and transferred 500M in a couple seconds to the SDCard.  No problem.

I use the same card in the Dell 5530 and it hesitates as it tries to copy the files to the SDCard.

Both computers have their drivers updated to the latest on the Dell site.  Both computers read the SDCard at the same fast speed.  USB thumb drives are fast.  USB Hard drives are fast.

What's the big deal with the writing on the 5530?!?

As fyi, I did put the SDCard in a transcend USB3 reader and the results were the same on the 5530 with slow write speeds.

It's almost as if the computer is choosing to write horribly on a SDCard and fast on everything else.

Also, reading from the SDCard, thumb drive, and hard drives are fast on both computers.

Anyone have ideas on what the heck is going on with the 5530 when writing to an SDCard?!?

XPS 15 9560 or wait for the 9570?

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I'm thinking of purchasing the 1TB 32GB RAM XPS 15, with the current 14% off its not too bad.

However I'm wondering if its wise to wait for the refresh? The XPS has been announced with the new 8th gen CPU's, anyone know if the XPS 15 is likely to get a refresh this year? or is it going to be early 2018? and would you advise to wait?

Thanks

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