So, my computer is out of warranty, and I was trying to update the drivers for my WD15 Docking Station using the PDF guide that Dell provided, only to find out that the guide is outdated. I no longer know what order I need to install everything in. I should've written it down the last time I was on the phone with customer support (before my warranty expired), since Dell seems to engineer their stuff to break for no reason after a certain period of time. Anyways. Can somebody help me install the drivers in the correct order so that my keyboard/headphones/other devices stop randomly getting disconnected from the laptop? Thanks.
Dell XPS 15 9550 docking issues
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Inspiron 3558 Will Not Connect to Internet
Anyone have advice on how to get my daughter's 3558 laptop to connect to Internet from her dorm room? Laptop will connect in the hall but not in the room. However, room mate and other users laptops will connect from the room, no problem.
Sounds like the card in this laptop has poor performance. Is there a way to replace the card with something that works?
Unfortunately, this is the 2nd Dell product I purchased in a row that has wireless card that will not operate correctly. Support has not been any assistance.
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QUALCOMM Atheros killer network manager at startup on XPS L521x Windows 7
I have had this XPS L521x laptop for several years. It has a Windows 7 operating system. Starting yesterday, every time I start the computer, the "Qualcomm Atheros Killer Network Manager" starts, and I have to stop what I am doing and close it. I tried to uninstall this program, but the Windows Uninstall program won't do it. How can I stop the program from opening at startup, or uninstall it?
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Detailed specification for Dell Vostro models 5468-2100 and 5468-2124
Hi,
I need a detailed specification for Dell Vostro models 5468-2100 and 5468-2124.
I try to find it at Dell.com but no result.
thanks
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Dell DA200 - Extension cable?
Is it possible to use a USB-C extension cable with the DA200 Adapter? I haven't got much room on my desk so I'd like to move this to behind my monitors. I've tried with the one USB-C extension cable already and this hasn't worked so I was wondering whether I need a particular type?
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XPS 9365 NVMe Driver
Hello team,
We are having issues with our XPS 9365 not working with our K2 deployments solutions, all other DELL models are working fine.
These machines have an NVMe branded NVMe SK hy, we have imaged NVMe samsung for Lenovo and HP machines without issues.
The Windows PE is able to see SSD, so that tells me drivers are OK. (This screenshot is from CMD opened from WinPE 10).
What happens is that the SSD is partitioned and Windows is deployed fine according to the K2000, but after the first reboot, we get a black screen... no messages or errors , and then we are back to the PXE boot menu.
As a test, we replaced the NVMe drive with a regular SATA SSD, and everything worked fine.
I need to identify in the CAB file here: 
, which one is the folder containing the NVMe driver. That is the only way to confirm if the K2 is not installing it for some reason.
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DELL XPS Laptop --Stuck during Setup
After entering my email account and password during setup, It goes to the pin number setup page, but quickly turns blue and stays stuck. The service tab is showing on the top right, and unable to anything, even go back to the previous page.
I tried turning it off and on again twice, but I still run into the same problem.
How can I fix this?
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Stuck on itiial setup
I bought an alienware 15 r3 and picked it up today to have it freeze on initial setup on onedrive. I lost my phone so i cant phone and ask for technical support. Please help me i am completely lost as of what to do.
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Dell Inspiron 14 7000 7437 "No bootable device"
The following message appears after I press the power button:
No booteable devices - strike F1 to try reboot, F2 for setup utility.
Press F5 to run onboard dignostics.
Model: Dell Inspiron 7437
BIOS versión: A09
SSD: LITEONIT LMT-256L9M-11 MSATA 256GB
I run the Dell ePSA Pre-boot System Assesment and displays all devices OK.
| Dell ePSA Pre-boot System Assesment LOG |
ImageBase: 0xDA2F8000 Starting PSA Main. [ Cables ] [ Storage ] [ Boot ] [ USB ] [ Video ] [ Battery ] Primary Battery Charger [ Fan ] [ SysMan ] [ Memory ] ** Notebook Panel - Various Tests ** ** Hard Drive 0 - DST Short Test ** ** OS Boot Path 0 - Various Tests ** ** USB Devices - Device Ping ** ** Integrated_Webcam_HD - Sensor Communication Test ** ** Integrated_Webcam_HD - Serial Flash Checking Test ** ** Integrated_Webcam_HD - Register Test ** ** Integrated_Webcam_HD - Controller Test ** ** Integrated_Webcam_HD - Luminance 000 ** ** Integrated_Webcam_HD - Blink LED Test ** ** Video Card - Video Card Connection Test ** ** Video Card - Video Memory Test ** ** Primary Battery - Various Tests ** ** Charger - Various Tests ** ** CPU Fan - Various Tests ** ** Chassis/Motherboard Fan - Various Tests ** ** Processor - Various Processor Tests ** ** System Management - Various Tests ** ** Memory - Data Bus Stress Test ** ** Memory - Ground Bounce Test ** ** Memory - March C- Test ** ** Memory - WCMATS Test ** ** Memory - WCMch Test ** ** Memory - XMATS32 Test ** ** Hard Drive 0 - DST Short Test ** |
Following the DELL knowledge base I discard a POST problem.
I disconnect all external devices and the problem continues.
I cannot Restore the operating system to factory settings or install OS again.
I try to re-install OS win10
* I was unable to install Windows 10
The following message displays:
Could not create a new partition [Error: 0xf14d6090] - Creating a 20GB partition for OS
Windows could not be installed in the chosen location. Check your media drive. Here you have more information on the problem. 0x80300024 - Installing the OS on the mSata Disk
Dell ePSA Pre-boot System Assesment displays All devices OK.
* I was unable to install Ubuntu because the partitions could not be created on the Hard Disk
I update the BIOS: BIOS Update v. A11 using a Booteable USB with FreeDOS. Upgrade from A09 -> A11 using a Bootable USB with FreeDOS.
Dell ePSA Pre-boot System Assesment displays All devices OK.
* I was unable to install Windows 10. The following message displays:
Windows could not be installed in the Chosen Location. Check your media drive. Here you have more information on the problem. 0x80300002 - Installing the OS on the mSata Disk
Could not start a new partition [Error: 0x91e34a10] - Creating a 20GB partition for OS
BIOS in UEFI
* Using Rufus for booteable USB
Setup of Rufus:
MBR compatible with UEFI
FAT 32 File System
The following message displays:
Windows could not be installed in the chosen location. Check your media drive. Here you have more information on the problem. 0x80300024 - Installing the OS on the mSata Disk.
I think the problem could be in the mSATA SSD but is expensive buy another SSD and check if this is the problem.
Please your support after replace the mSSD.
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Wifi at dell inspiron 11 series 3000
Hello,
I bought my computer at nyc and the wifi worked perfectly fine.
As i landed in israel, the place that i'm livin in the computer cannot connect right to wifi networks. The computer do connect but says their is no internet. It's happend with all networks while with other devices the networks are working just fine.
How can i solve it?
Thank u
Ido
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inspiron 13-7353 No bootable devices found
This just started happening. Diagnostics (f5) show nothing wrong hardware wise. It has since then booted 2x if I make some changes after the diagnostics and save, doesn't appear to be a pattern. In windows when I was lucky enough to be able to boot I ran a test and no issues.
Please help.....
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XPS 15 9550 Bios 1.3 upgrade - no bootable devices after reboot!
I;ve just updated the Bios to V1.3 which appeared to work successfully but on reboot it is now reporting no bootable drives.
Who can I speak to about this? I'm concerned that there is something wrong with this BIOS upgrade and others will also be affected.
Andrew
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dell inspiron 5759 wifi weak signal
I recently purchased a second hand Dell 5759, the computer looks new and works great unless I get more than a few feet from the router. I have gone to Dells website, updated the drivers, and all updates available. Love the computer but I cant use the wifi if I move from the room with the router to one just down the hall. I have other laptops all of which connect all over my house and all of which are showing my neighbors available networks but the dell just shows my network and will only connect if I am right by the router. Please help!!
Thanks, Billy
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Windows 10 Home 64 bit
Dell Inspiron 17-5759, s.o Windows 10 Home 64bit, have problem. Reinstalling Windows 10 Home from usb bootable, when 20%, sudenly appears message "Warning: Clearing erase information store on the tpm.
Press f12 to clear tpm o esc exit and reboot system and again menu option.
How do I...? if I press f12 ? Why this message?
I'd appreciate help or a link to directions.
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Dell XPS 13 - Protruding/bulging trackpad
Hello,
I am writing this post in concern for my Dell XPS 13 which I bought for school nearly 3 years ago. The trackpad on the machine is gradually becoming more and more difficult to use and I am afraid it will eventually become unusable and that I will be unable to use my laptop at school / in class for note taking or assignments.
I have searched around online and it seems that the issue stems from a swollen battery. I do not have a warranty, and would appreciate some advice on what my options to get my problem sorted out.
Best regards,
Imran
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Inspiron 5551
Je confronte un sérieux problème avec mon PC. La batterie ne veut plus se recharger. Lorsque je le met en charge le voyant indiquant s'il est entrain de se charger ou pas s'allume puis s'éteint après quelques secondes puis apparaît ceci sur l'écran: thé ac adapter type cannot be determined. Youri system will operate slower and battery will not charge this problem might be solved by
-ensure the plug is inserted completly for best system operation
-connect a Dell 45w ac adapter or higher.
J'ai d'abord cru que la batterie avait cramer mais la santé batterie m'indique qu'elle est excellente. Depuis je fonctionne avec mon PC sans batterie car quand je retire la batterie le voyant reste allumer néanmoins le message continu de s'afficher. Kel est le problème d'après vous.
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Alienware 17R4 KEYBOARD dead keys PROBLEM
My keyboards f, p, and 4 keys on the keyboard have died. Sometimes they work if I mess with the registry but that seems to be a temporary fix. But since sometimes they work and sometimes they don't I'm thinking it's a software problem. I've tried to uninstall driver and reinstall, I've tried to update it, I've tried regedit fixes, nothing seems to work long term. If they work and I restart my laptop they die again. NEED someone that can get the keyboard up and running again without error! Please help!
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Dell XPS 15 BIOS Upgrade - Reboot asking for Bitlocker Recovery Key
I have a Dell XPS 15 9550, and after a recent BIOS upgrade, it seems to have lost the PIN, and is asking me to enter a BitLocker recovery key, which so far at least, I've been unable to find. So does anyone know how to:
- Reenter the PIN so that the system boots normally (TPM/UEFI/etc.)?
- If that is not possible, re-install Windows 10?
The system was upgraded right after purchase from Windows 10 Home to Pro, otherwise is pretty stock.
When I go through the various recovery options to Troubleshoot:
- Reset this PC: It asks again for the recovery key (which I do not have)
- Advanced > System Restore: Same (recovery key which I do not have)
I realize that the without the Bitlocker recovery key, that the data may be all lost, but what I would like to do is get the system running again, at least to the point I can re-install Windows. I have the PIN of course, but cannot seem to get to the point where the system prompts for it, it is stuck on the Bitlocker key, which I cannot find.
Suggestions?
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Dell Latitude E7440 Mobile Broadband Problem
Good Day
I have got a dell lattitude e7440 that takes a sim card but the problem is that it selects sim cards. some sim cards are accepted but some are not. I m running Windows 10 64 bit and downloaded the drivers from dell support.
Please help
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using Studio1555 without LCD monitor
I have an old Studio1555 with a completely smashed lid/LCD/hinge.
It really is not worth replacing BUT, I'm trying to find a way of using the 'body' of this laptop, connected via an HDMI cable to a home theatre set-up.
All the cables to the screen/lid assembly have been cut - most already were amputated.
But I now have a problem - 8 beeps repeated ad nauseam on switch on because BIOS cannot find the LCD screen.
Does anyone know a solution to this - ie how to persuade BIOS to forget about the LCD and make friends with the HDMI connection instead. There have been previous posts on other forums about this but nobody seems to have found a definitive answer (apart from binning the body). This can't be impossible. I remember back in the dark ages it was possible to by pass the supplied screen and choose a TV instead - which in essence is what I'm seeking to do.
HELP people!
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