Hi,
I need to do a full OS reinstall for my Studio 1558 to Windows 7, but have lost the CDs that came with it. Looking at the Dell support pages, that ISO is no longer available. Is there any way that I can get hold of them? I have the licence key (it's on a sticker on the bottom of the laptop), so don't need to worry about that.
Thanks,
Anna.
I have Inspiron 17 N7010: upgraded memory from 6GB to 8GB. Now I keep getting Microsoft warning LOW MEMORY, close programs. Never got that warning before upgrade. I've tried the virtual memory increase but that didn.t help. What gives????? Can anyone HELP?? The computer screen turns black & the hard drive light on front of laptop goes to solid then starts to blink. You Can hear that it working or as they say restoring memory. But usually when this happens I only have (1) one program open. It goes black even before I have time to close any programs if they were open. I've done all sorts of diagnostics & tried to get Dell tech. to help, but they were NO HELP without MONEY. Yes, out of warranty. Don't know what else to do!! Someone PLEASE HELP!!!!
UPGRADED TO MORE MEMORY PER DELL SUGGESTION / NOW DON'T HAVE ENOUGH!!!
Hi everyone
My XPS 15 9550, which has been out of warranty for a few months, recently got the dreaded bloated battery/raised trackpad. I've done my research and saw that this is a common issue that Dell still has not chosen to recall or do anything about. It feels like these batteries were made to mess up just after warranty ends.
How successful have people been when trying to get a replacement from Dell out of warranty? It seems very difficult to find an email for tech support. I'd rather not spend $100 to buy a new battery because there were some corners cut with the battery manufacturer.
Hi all,
Please help me... since I bought my DELL Inspiron 1545 laptop I never had a problem with it and today it didn't want to start. I ran the advised checks on it that I found in the forum and this is what I got:
Error Code 0142
Error code 2000-0142
Hard drive 0 self test unsuccessful
Status 79
I'm devastated as I have a lot of work on this laptop. Could anyone tell me if the hard drive failure means that I lost everything, all the data, all my work and all my files, pictures stored on the laptop?
What do I have to do now? Is there any more info I should give so that someone could help me?
Thanks for any help.
Katalin
Hi all,
My M6600 running Win10 recently showed a blue screen of death with the stopcode "Page fault in nonpaged area". The laptop rebooted and ran a couple more times, each time giving the BSOD and the same fault code. Now the laptop turns itself off a few seconds after the power button is pressed. All I get in those few seconds is the HDD, WiFi and NUM lock lights, the fans running and DVD and HDD spins before it turns off. The display doesn't come on before the PC shuts off.
I haven't installed any new software or hardware before this fault occurred.
I have tried turning on with and without the battery, and with and without the AC adapter connected. Also unplugged and reseated both memory modules, tried modules individually, unplugged DVD and HDD drives, reconnected them. None of these things has helped.
Does anyone know what the problem could be? Thanks in advance
HI,
My Inspiron 7559 won't boot, giving the message that hard drive not present/not found. This happened just after I received the laptop back from Dell. I had sent it to Dell without the hard drive for an ethernet card replacement. When I re-installed the drive, it would not boot. It was fine before I sent it.
However, BIOS identifies it as a Seagate Sata drive while Dell Diagnostics declares that all laptop components, including the hard drive are fine.
I first got the PXE-E61:Media test failure, check cable error. I soon learnt that this merely meant Bios could not find an internal hard drive and was searching for a network boot. Once I turned off networking in BIOS I went to a simple, no hard drive found error, which is where I am now.
The hard drive may or may not have failed. I've run six hard drive testing programs on the drive in an external dock. The results are ambiguous. Three (Macrorit, EaseUS Partition Master and Western Digital Drive Tester) all give the drive a clean bill of health. Three others (HD Sentinel, HDD Scan and Crystal Disk Info), however, all reports various degrees of ill-health. Copies of the results of these tests are attached in a PDF file.
Anyway, I can read and navigate the drive with Windows Explorer in an external dock.
I don't want to abandon the drive as I have a lot of software loaded that I can't easily or plain can't reload.
I Googled this boot problem with mixed results. I've tried various changes to Bios with no luck.So I am writing here to ask the following:
It could be that the boot files themselves or the Windows operating system has become corrupted. In which case I will have to re-install Windows. However, I would like to see if I have any other options before taking this drastic step. I find it odd that the laptop stopped booting after I removed the hard drive and sent it to Dell. I wonder if Dell Technicians inadvertently reset some boot settings external to the hard drive. Is this possible?
Also, does anyone know of any ways or software with which I could repair corrupted boot files or corrupted Windows files?
I thank everyone in advance for whatever suggestions and advice they can give.
Thanks
I need some basics on items on this new laptop that my old laptop did not have. A manual woulds be useful if available but the only manual online is a 'how to' to remove and install inside items. I have done several searches online and cannot find what I am looking for. The quick guide that came with my laptop doesn't identify several objects or markings on the outer body for example. And no instructions on several things I would know if my last laptop had not lasted 13 years. Thanks1
hi All
I have Dell Inspiron 17- 7779- 2in1 new still in warranty
i bought it online from italy and shipped to Egypt by aramex, after setup my laptop i found pixel on screen, this pixel showing with black background.
and another problem with keyboard, (J) key some time working and some times not.
i make request in 25 august, with technical support online with request number : <Service request number removed>
quick service code :<Express service code removed>
with no answer till now
see pixel problem here
[url=https://ibb.co/iXHpCQ][img]preview.ibb.co/.../url]
Recently I tried to follow a guide on fixing 100% disk usage and after following it my computer will not boot and stays stuck.
That is the link to the guide. I followed options 2, 3 and 4. Turning off windows search, superfetch and flash player in the browser. I then ran chkdsk and now here I am. Help appreciated. Thank you. Im not a computer person so I need instruction. Thank you again.
Hi ,
I'm pretty sure I've to replace the CMOS battery ( orange blink 4+1 of the power led + a reboot losing the time ...)
So, beside the fact that I watched a video to replace and that it seems not so easy ! , I 'd like to know the reference or type of the CMOS battery for the latitude E5430 and where to buy it . Idid'nt find anything on the Dell support site .
many thanks in advance for any advice
Gerard
My M3800 when running on battery randomly shuts down. May be as soon I turn it on or may be after a couple of hours
I hello everyone ,
'm using a Dell Inspiron 15R laptop, operating on the latest update of windows 8.1. When I turned on my laptop today, it was acting fine. When it asked me for the password, after typing it in, my computer froze. I left it alone for a few minutes. When it didn't unfreeze, I decided to manually shut it off using the power button. The power button didn't succeed in turning it off, so I closed my laptop and left it alone for a while. When I opened it up, there was a black screen. I tried turning it on, to no effect; it almost seemed like it froze with the screen off. After a few more attempts of trying to turn it on/off, shutting the laptop, opening it again and repeating the process, it finally turned on. The Then the Dell symbol popped up again, and beneath it, it said "Preparing Automatic Repair" with a loading symbol. After a few seconds, the screen flashed black, then the Dell symbol popped up again, underneath it there being a loading symbol and the words "Diagnosing your PC." The words then changed again to "Repairing disk errors. This might take over an hour to complete." After waiting two hours, I turned it off and on a few more times, hoping that it would fix itself, but to no avail. I really need to fix this as soon as possible, because I need my laptop to do homework. I haven't backed up my computer, so is there still any way to save the stuff I have saved to my computer?I chatted with MS customer care . he told me to go for full format of my laptop . earlier boot option menu was coming. but I performed once chkdsk\r cmd on command prompt. but not I am not able to get boot option menu :-( please help me L:-( I dont have the boot CD
About a year ago I installed some Windows updates on my Dell Inspiron 15R SE, running Windows 7 64 bit (I believe SP2). This resulted in a CRYPT32.DLL missing error leaving me unable to boot into Windows. Small problem, so it might appear I just tried to restore it to factory settings using Dell DataSafe as I've done in the past (successfully) –– only to get an error message that said factory image is 'missing or corrupted'. Not having the opportunity to attempt to fiddle with the Dell till today, I'm not sure how it magicked or corrupted itself out of the way.
My question is what options do I have to restore my Dell to factory settings? I have no recovery discs, only a Drivers and Utilities disk, P/N YGVMD Rev. A00. The warranty expired two years ago so I expect I'd have to pay an arm and a leg for tech support. Please help. All good advice appreciated.
Okay, so this just started happening tonight, but my trackpad and touchscreen on my XPS 15 9560 aren't working like they used to. I've had this laptop for about one and a half months and this is only happening now.
Whenever I use my trackpad, be it using one finger to navigate Chrome or to select files, the trackpad randomly registers my one finger navigation as two finger scrolling and scrolls down the page. If I'm actually scrolling with two fingers on my laptop, sometimes the trackpad will register this as two finger zooming and will resize the webpage. Sometimes it will even register my two finger use as a three finger gesture and minimize my open windows. I don't know why this has started happening, and why only now, but it has made my trackpad unusable and I can't seem to do basic navigations anymore.
My touchscreen is also starting to konk out on me. It just plain stops working. I can touch it once, and it will register, but then any more touches won't register. I can't scroll with the touchscreen and it becomes unresponsive.
This is my only laptop and the laptop I will be using for the next four years. I'd really appreciate help in fixing these issues. Thanks.
Hey everyone,
I've just bought a Dell XPS 15 9560-K9Y63.
I was just wondering if anyone had any recommendations on what I should do asap in order to get the best experience? e.g. Which bloatware to remove/what drivers to update in order to get the best user experience
Thanks in advance!
Can I upgrade the 256GB ssd on the 5567 to a 500gb or 1tb drive.
Thanks
I have a dell inspiron duo mini 1090 that I replaced the battery in and also replaced the power supply.
The PC with ext pwr applied will come up long enough to get into the diagnostics mode and run up to a partial Mem test and then shut down. Same thing if I boot normally. Does not seem to see the battery. The Batt. is plugged into the main board.
This PC needs a 30w PS at 19V. Any Thoughts!
Johnny S.
Updated to 1.2.29. Immediately experienced two serious problems with USB keyboard and mouse plugged into TB16 dock:
Keyboard does not deliver all events. For example, "key up" event is not sent, causing a key I pressed and release to repeat. This is true with normal chars, the spacebar, and delete (deleting all text I typed). Pressing keys here and there eventually gets out of this condition, but then it happens again, repeatedly. Makes typing on external keyboard useless.
Mouse frequently freezes up. Sometimes comes back on its own; other times, I have to unplug and replug to get it to restart. NOTE: if I plug into USB on 9550 instead, it seems to work reliably. That might also be true for the keyboard, but did not try.
Attempted to revert to 1.2.25 (the version I had before). Doing so deleted my UEFI boot, and I could not get past diagnostics or boot options. I found a procedure on how to manually create a new UEFI boot (named My Boot) and was able to start Windows 10 again.
It is normal after updating BIOS to have to re-enter the long BitLocker password, since I have that enabled. But after restoring to 1.2.25, it is necessary to re-enter every time I power up. This is a huge annoyance.
my new dell inspiron 13 battery is not charging despite the fact its plugged in with the power. The Battery meter keeps giving 3% battery not charging. any help?
I have just bought a Dell Inspiron 15 7000 15.6" Laptop
...and I want to use my Dell u2412M monitor, to extend the screens for my workspace ( or simply use the bigger monitor screen).
To achieve this I am using an HDMI cable with an HDMI to DVI adaptor to plug the cable into the Dell monitor.
I've tested the cable on my old Sony laptop using HDMI to DVI and it recognises the monitor and works (my other laptop was running Windows 7).
However the new laptop won't recognise or see the monitor at all when I plug in the HDMI cable?
I have checked under "manage my devices" and the graphics card driver seems up to date on the laptop.
Is there something I need to download to make the monitor work please as I assumed it would plug and play.
Many thanks!!!
G
