i reinstalled windows. now only 1 usb port works. the port where I had the bootable flash drive with windows installed on it the only usb port that works.
I cannot find the correct driver on the dell site. I installed this driver: R305170.
but still only 1 port works.
also I tried to install the Dell System Detect and I got a message saying:
"cannot continue. the application is improperly formatted. contact the application vendor for assistance"
when I click "details" I get this:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 2.0.50727.8669
System.Deployment.dll : 2.0.50727.5493 (Win7SP1GDR.050727-5400)
mscorwks.dll : 2.0.50727.8669 (QFE.050727-8600)
dfdll.dll : 2.0.50727.5493 (Win7SP1GDR.050727-5400)
dfshim.dll : 4.0.41210.0 (Main.041210-0000)
SOURCES
Deployment url : downloads.dell.com/.../DellSystemDetectLauncher.Application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of downloads.dell.com/.../DellSystemDetectLauncher.Application resulted in exception. Following failure messages were detected:
+ Exception reading manifest from downloads.dell.com/.../DellSystemDetectLauncher.Application: the manifest may not be valid or the file could not be opened.
+ Manifest XML signature is not valid.
+ SignatureDescription could not be created for the signature algorithm supplied.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [8/13/2017 4:13:10 PM] : Activation of downloads.dell.com/.../DellSystemDetectLauncher.Application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [8/13/2017 4:13:10 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
- Exception reading manifest from downloads.dell.com/.../DellSystemDetectLauncher.Application: the manifest may not be valid or the file could not be opened.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Deployment.Application.InvalidDeploymentException (SignatureValidation)
- Manifest XML signature is not valid.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.Manifest.AssemblyManifest.ValidateSignature(Stream s)
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
--- Inner Exception ---
System.Security.Cryptography.CryptographicException
- SignatureDescription could not be created for the signature algorithm supplied.
- Source: System.Security
- Stack trace:
at System.Security.Cryptography.Xml.SignedXml.CheckSignedInfo(AsymmetricAlgorithm key)
at System.Security.Cryptography.Xml.SignedXml.CheckSignatureReturningKey(AsymmetricAlgorithm& signingKey)
at System.Deployment.Internal.CodeSigning.SignedCmiManifest.Verify(CmiManifestVerifyFlags verifyFlags)
at System.Deployment.Application.Manifest.AssemblyManifest.ValidateSignature(Stream s)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.