Since today I get the failure: "Internal hard disk drive not found".
In BIOS, it is OK and in PSA all is OK.
Further, I can not boot from Windows CD, getting the same "Internal hard disk drive not found" error.
HDD is OK
What is wrong??
Inspiron 5000 Series does not boot anymore
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New UEFI/BIOS upgrade planned to solve Intel's Skylake and Kaby Lake CPU microcode bug?
According to several sources, Intel's Skylake and Kaby Lake CPUs seem to have a microcode bug.
See e.g https://www.theregister.co.uk/2017/06/25/intel_skylake_kaby_lake_microcode_bug/.
Disabling hyper-theading is recommended as a work-around.
Is Dell planning a BIOS/UEFI upgrade to address the issue?
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XPS15 9530 LCD screen flickering
I bought this Dell XPS 15 9530 in 2015. The screen started to flicker a few weeks ago. It is like two horizontal bar that flickers and that crosses the entire screen. It does that in any resolution.
I did update my drivers with the ones available from the DELL website, and the flickering remains.
I did connect to an external LCD screen, and there is no flickering on the external screen.
I booted in windows safe mode, and still there is flickering on my laptop LCD.
I also performed the diagnostics from the BIOS menu, and the flickering is present on the screen when patterns of colour are displayed.
I also tried the diagnostics tools from the DELL website, still the flickering appears when patterns of colour are displayed.
My OS is Windows 10, updated with the most recent updates from Windows Update, and with the latest drivers from the DELL website using my service tag.
What can be done to fix this issue?
Thanks
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fuzzy line(blue, sometimes red) under Windows taskbar
Dell Latitude D630
Windows 7
A fuzzy line has appeared under my windows taskbar. It's mostly blue but changes to red.
It covers the bottom tenth of the windows taskbar.
I opened a folder on my desktop and the screen went black for about three seconds. The screen returned to normal and my folder's contents were there, but I noticed the fuzzy line.
I ran the F12 Diagnostic and there was no problems.
The line is not affecting the running of the machine, I'm just worried that it might be the start of something more serious.
Any idea what it is?
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Dell XPS 15z (L511z) New Replacement Battery Charging but Not Increasing
Hi. I have a Dell XPS 15z which I have newly replaced battery. The battery came in with 79%, it shows charging but the percentage does not increase. It will work on battery alone. The weird thing is that when I plug-in the charger, the charger lights up even before I switch on the wall switch. It is like power draining back to the charger.
I don't see any wiring loose or damage to the board. Is there anything I have missed? Please help. I have paid good money for the new battery.
Thanks.
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Latitude E6520 camera / webcam
Hi,
where can I get the driver(s) for the built in camera?
OS is Win 7 Pro 64 (installed from Dell recovery image). All Updates installed.
BIOS is A20, the checkbox "Camera" is checked.
There ist no camera driver/software in the support section (after entering the service tag, it shows all the other software, drivers and firmwares).
My Dell Downloads offers Roxio and WinDVD, but not Webcam Central.
I did a complete recovery, hoping that the recovery image had the drivers, but nope.
Device manager shows one unknown device:
USB-Controller - Unknown Device
All other devices are o.k. (ST free fall, mobile radio etc.)
Stefan
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Do Dell Vostro 2520 Laptops support RAM upgrades and/or Processor Upgrades? Please explain.
Do Dell Vostro 2520 Laptops support RAM upgrades and/or Processor Upgrades? Please explain.
It's been 3 years with Vostro 2529 and I'm extremely satisfied with performance. I just wabt to upgrade the CPU and/or RAM, to continue using for few more years.
Please explain if possible, how and if not, why.
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Dell Inspiron 15 3558 i5 8gb ddr3 1tb Automatic Repair Loop
Hi I am Yogi,
My 4 months old Dell Inspiron 15 3558 i5 8gb ddr3 1tb continues shows
Automatic Repair when I switched it on, on June 26 2017 (exact date )
Please suggest what can I do
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Inspiron 3520 will not post or go past Dell Logo
one of my machines that I rarely use I needed to put into service. I hit the poert button and it go's to the Dell logo but no further. No movement on the status bar, no nothing. I tried Hard power down (battery out Unplugged hold the power button for 8 seconds) No change. I opened it up and one by one removed componets, dvd...no change Hard drive...no change...CMOS Battery...got 5 beeps (DUH) put battery back in...no change OK now what to try...HELP
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How to Use Touchpad and keyboard at same Time
A-0-A!
I am using Window 10 Pro on Dell intel core i7. I am getting problem in playing games because when i press "w" to move my player forward and also try to control my camera then the touchpad does not work. What is the problem? I searched it a lot on Youtube and Google but all in vain.
Mostly people say that i should go to Settings>Devices>touchpad>Additional Setting> and then Goto the tab Device Setting.
The Device setting tab is not showing in my Laptop.
Please Help me for solving this Problem. Sorry for my weak English. Thanks in advance
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K2100M quadro card for M4600??
Hello guys,
I'm thinking about buying a K2100M 2GB Nvidia graphic card for my Dell M4600 laptop.
There are some people saying that K2100M works fine for M4700 laptop.
Does it work well for M4600?
or how about K2000M? they all use the same slot. I wonder if the newest 2017 M4600 Bios is compatible with K2100M card.
Thanks,
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Touch and Pen function is missing
My touch screen function stopped working about a year after buying this laptop. One day it was working fine, and the next it just stopped working.
I have spent hours on google trying to find a solution to this issue and nothing seems to be working. In fact, under system information, it says 'No Pen and Touch Input is available for this display.' when I know full well I've been using the touch screen function for over a year just fine.
I have another laptop, same make and model just bought it 3 months later. I've been to the Device Manager under Human Interface Devices where it is supposed to have 'HID Compliant touch Screen' there is nothing there that has anything to do with a Touch Screen.
Can someone please help me with this? I payed for the touch screen function and Its driving me nuts to not be able to use it.
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Wireless network adapter problems
Laptop (XPS 15 9550) all of the sudden cannot connect to internet, cannot find any networks. It's been connected to my home network, but this morning, after waking from sleep mode and restarting, it is reporting "The Dell Wireless 1830 802.11 ac adapter is experiencing driver-or hardware-related problems." OS is Windows 10.
This may or may not be related to another problem. Upon waking from sleep, the screen flickers black a couple of times. After flickering, about 20% of the time, I get a blue screen that initiates a restart to fix the problem. It has always worked normally after the restart. The network driver issue began today after the blue screen appeared and the laptop restarted.
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3RD Party Battery + Dell Charger?
I have an XPS L702X that needs a new 150w charger and battery. I was wondering if:
Would a 3rd party battery charge with an official dell charger?
Would a 3rd party battery charge with an 3rd party charger?
Thanks
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Inspiron 17R won't start. Only the first light turns on and of when I power up without the battery and Plugged power.
Inspiron 17R won't start. Only the first light turns on and of when I power up without the battery and Plugged power.
The power light goes on for a second and the first light on the top right blinks for a second with the power light and that's it. If I hold the power button for longer, it keeps repeating the same.
Please help.
Vasu
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DELL INSPIRON 15 - 15 BEEPS UNTIL STARTUP
each time i turn on my inspiron it beeps a ton of times. i dont know how to fix it. please help
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I'm getting this error as well on my Dell Inspiron 1520 error code 2000-0142
I'm getting this error as well on my Dell Inspiron 1520 error code 2000-0142
Validation code 120630
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Inspiron 11 no boot device found
I've been having this issue for a few days now, ever since my laptop had a bit of a fall. When I would try booting up, it tells me no boot device is found, and it seems to be a common issue that doesn't get answered. I tried checking the hard drive and swapping it out but the same problem occurred, however when i ran diagnostics after swapping, it didn't detect an issue, while before it told me the boot device was not installed.
I need help on this issue, all of the support pages are literally just talking me in circles.
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Lenovo Here I Come
I want to know how to contact Dell IN THE USA, not the Philippines, and register the strongest possible complaint from a customer who has bought nearly a dozen of their machines over almost 20-years.
I have bought them for gifts, and have always been very pleased with their service and quality. However, I am finally fed up with the degradation and decreasing quality of both the hardware and the service. In order to get any tech support whose English I can understand is becoming more difficult by the day, and trying to talk to anyone in the US is like running a rat maze blind folded.
I had an Inspiron with and i3 processor (which Dell, and any other manufacturer, should be using to line their dumpsters with), and decided to move "up" to an i7. So I did, and it is by far is the absolutely worst computer I have ever owned since the Windows 3.5 days. The keyboard layout makes the touch pad all but unusable, since if falses and often refuses to register inputs. The audio quality is just plain ***, and the frame is so cheap I had to have TS come and replace a broken rim on the it.
So, please, JUST PROVIDE ME WITH AN ADDRESS (EMAIL & SNAIL MAIL) BY WHICH I CAN TELL MICHAEL DELL AND HIS GYPSTERS EXACTLY WHAT I THINK OF THEIR PRODUCTS.
It is no wonder Dell was considering Chapter 11 bankruptcy. They tried to regain their lost profit margins by selling garbage to their customers. General Motors tried that, and nearly vanished from existence, and Dell will not receive a taxpayer bailout like GM did.
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Bluetooth Issues - Inspiron 15 Gaming 7567
Hi, I have a 2017 Inspiron 15 Gaming 7567, and I have been getting issues with the Bluetooth adapter from my laptop, as in some occasions it goes AWOL from the computer, one minute is working the next, it disappears even from the device manager list, as if it wasn't installed, I hadn't had this problem in a while up until today I tried to connect my Bluetooth mouse and it didn't read it so I used the unifier dongle and it worked then I tried to connect the Xbox Bluetooth controller and as it was pairing, the whole Bluetooth menu disappeared from the settings page, and wouldn't show up on the device manager list.
Does anyone have an idea of what might be happening?
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