My Dell laptop (Inspiron 5559) have become increasingly less responsive over the recent months (purchased nine months ago). It began with two separate error messages popping up on the screen at an increasing rate, regarding the battery status:
1."The system cannot communicate with your battery" - The message popped up frequently (on a daily basis almost) but I could simply tilt the screen and it would go away. No actual problems with the battery other than the error message.
2. "Your battery does no longer operate and needs to be replaced" - Battery stopped functioning and could not be charged. This magically repaired itself after every restart, but kept happening on a weekly basis. I contacted support and ran some tests, but all the results said that the battery was "in excellent condition", when it was clearly not.
This problems with the battery became less frequent after running the tests with the Dell support team, but in the weeks that followed my laptop became increasingly less responsive, and many programs (Google Chrome in particular) keeps freezing and falling in and out of unresponsiveness throughout every use. The laptop also takes longer to start up than it should. I don't download anything and I don't visit any harmful webpages, so I don't understand why my laptop have become so slow and unstable in less than nine months. Does anyone know what I can or should do to repair these problems on my own, or whether I have to send the laptop in for repair?
