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Latitude 7480 - Unable to load image using pxe boot

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Hi There

We recently got our TrynBuy 7480 unit and we are having issues loading an image via PXE boot. We have downloaded the CAB drivers and injected them to our task sequence. The machine can boot via pxe (IPv4/6), goes through 'Initializing Windows PE'. Machine reboots at 'preparing network' and does not go any further. Anyone with a similar issue?


I can't detect sshd by inspiron 15 7567

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last week I bought Seagate firecuda 2TB after I try to connect my sshd to my laptop but can't detect sshd

if I connect my sshd by ASUS G750JM can detect no problem

How to solve this problem. 

My bios is latest 1.0.0.5 something I forget number.

Sorry my english

Can't detect sshd by dell inpiron 15 7567

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Hello

last week I bought new Seagate firecuda 2TB replace old hhd (ST500LT012) but dell inspirin 7567 can't detect my sshd 

how I solve this problem if I connect my sshd by ASUS G750JM is no problem 

so sad.

Sorry for my english

Help me! I need answers about the Dell Latitude E5420 Netbook!

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Months ago, I already told you about two laptops that was given away by a previous owner for free.

One of is the Inspiron mini 10 and other one is the Latitude E5420 Netbooks. Both are from Dell company. The previous owner told me to get two adaptors for both of them. I got the adaptor for the Latitude online, but I don't know where to begin. This is the first time that I am using this netbook

All I know is when I powered the Latitude up, it takes to the screen showing Pace University and the previous owner account. It's Windows 7 Enterprise at the bottom.

I don't know about the previous owner, nor go to Pace University. I want to log in with MY OWN account. So I can't log in, nor erase the that this person had on this computer without a password. This person just forgot about deleting everything on the Netbook.

My questions to you is what other ways to get the Latitude Netbook working under my control? Is there any CPU parts that need to be replaced or removed from Latitude computer? Thanks!

To see my other post go here:

Help

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My dell latitude e6410 keeping turning off at the check file system on c: Can someone help me

Laptop stops charging

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Lately I'm having problems with my laptop (Latitude E5570) as it stops charging when I'm playing a certain video game (Football Manager 2017). I've installed all updates including BIOS update, but none of them helped. My laptop is not extremely hot and replugging the laptop helps for a couple of seconds. The LED light attached to the charger also goes out.

Kind regards

Bios update fail | Latitude E5520

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Hello All! I am a bit inexperienced and new to the forums and am seeking help. I have been using a latitude E5520 for a few years now and have been very happy. About a year and a half ago, my hinges broke and slowly my laptop has been dying. I recently purchased a refurbished identical laptop with the hopes of just moving my SSD, RAM, Processor over and It would all work the same. Once I put my SSD in the new laptop, it would boot, but turn off after 10 seconds and I could here the fans going at full speed before it died. After doing some research, I figured I would update the drivers and BIOS to get the current laptop config as close to my old laptop as possible to increase the likelihood that the SSD would work properly on this other laptop. After downloading the FW and following the instruction, the laptop shut off and never came back up. The lights and keyboard attempt to turn on, but the screen doesn't attempt to turn on and it is making some small noises as it keeps shutting off and powering on. At this point, I would just like to get the new laptop working and forget about swapping parts, if anybody out there can help me, I would greatly appreciate it.

Latitude E5570 TPM Issue with new BIOS Update

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Recently installed the latest BIOS update with the Intel security patch and now I'm unable to use bitlocker to encrypt the drive as it states "The TPM on this computer does not work with the current BIOS. Contact the computer manufacturer for BIOS upgrade instructions". 

Bios version 1.14.4.00

Another laptop with the previous release, also a E5570, is able to use bitlocker with no issues. Several different E5570's we have with the new BIOS version cannot be encrypted. Please advise.


Threatened by Premium Support - What to do?

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I need help with who to contact with a premium customer support issue. 

I purchased a top of the line XPS 15-9560 with 32GB RAM and 1TB SSD. I also paid for 4 years of Premium Support. (Total bill was over $3400)  However, from day-one the unit had a screen flicker issue. I tried to resolve it myself for a few weeks, and eventually contacted Dell Support. 

After replacing the screen and motherboard, the problem persisted. So I called and requested a replacement unit. They agreed to replace my computer. I told them to send it to a pick-up center, since I'm not at home during the day. Instead, they sent it to my home, but left off the apartment number. When I asked them about this, they told me to call Fedex and change the delivery instructions. So, I called Fedex, only to be informed that only Dell is allowed to change the delivery instructions. So I called Dell Premium Support contact (in another country, with a VERY difficult to understand English accent), only to be scolded by them for NOT BEING AT HOME ALL DAY!!! Then, they told me again that it was my responsibility to call Fedex and provide new delivery instructions. I explained that this was impossible, because the Dell Fedex account doesn't allow the recipient to change those details. The person assured me that they would change the details for me. However, they did not. Now its been 3 weeks and my screen problem has all but rendered my computer useless. When I contacted Premium Support again, I tried to talk to a different rep and explain the problem. They said they would look into it. Soon, the first rep called me back and literally told me "Don't make me regret agreeing to warranty this laptop for you. If I want to I can cancel this replacement and your Premium Warranty without any refund. Is that what you want?" No Joke. My wife was with me and heard it. The rep continued to be belligerent. I asked if I could talk to his supervisor. He flatly refused that, and said that they were the escalation team and that there was no higher supervisor that I could talk to, and again threatened me with just cancelling all hope of repair or replacement if I pushed the issue further. At that point I agreed with him because $3400 is a lot of money, and I didn't want to lose any hope of getting a working computer.

However, this behavior is clearly unacceptable. I get emails every day from Fedex telling me that my package is undeliverable, but that I'm unable to provide the missing details, they must come from Dell. I get emails from Dell telling me to send in my old laptop or else I'll get another charge for a second XPS 15. I'm afraid to contact the Premium Support Rep because who knows what he'll tell me this time. I don't know how to contact Customer Support without getting routed back to the same person. I can't find any US-based customer support numbers.

I've been a loyal Dell customer for years and always recommend Dells, but if this is their "Premium Support", I'm going to do a 180 and tell people to stay far away from them.

Anyone have an idea or any way to help?

Dell XPS 14Z Broken LCD Display

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Hi,

The LCD Screen of my Dell XPS14Z is completely broken and a replacement is quite expensive. The laptop however is completely fine. I wanted to remove the entire Display assembly and discard it, so that I can just use the rest of the Laptop and hook up the display to my Smart TV through HDMI. The problem however is that as soon as I remove the LCD Connector Cable from the LCD Screen, and boot the Laptop, I keep getting 8 beeps and the laptop doesn't boot further or display to the TV. So have to connect the cable back and then the laptop would boot and output to TV, not a problem. 

Can I please ask for some advice how to go ahead so that I can remove the entire display assembly and then just use the laptop base connected to TV.

Thanks in advance.

SB_DELL

XPS15 9560 - Adding additional SATA HDD, battery question

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I am interested in adding additional internal storage to my XPS 15 - 2GB SSD Hard Drive. I do alot of travel and video work, and the idea of having a portable hard drive is not attractive to me.

The unit currently comes with the 94wh battery. I have the 4K display, etc.

I can source parts (caddy, cables, etc), but my concerns are about the 54wh battery.

I have anecdotal stories of people purchasing the 54wh, trying to install it into the XPS 15, and then getting messages from the machine "battery is not compatible, and the battery will not charge", and then the front light starts flashing "white, yellow".

From my understanding some of the batteries are chipped. 

So, any suggests on reputable sources in Australia where I can obtain a new 54wh battery.

thanks in advance,

alienware 17 r4 ram problems

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Hi, i recently buy a alienware laptop, but i have issues with it. initially a got a couple of bsod, so i look in internet and it mean to be referred at the memory issue. so a began to run a couple of memtest86 on the machine and the program find a lot of errors on the memory, so i tried to send a message to the support but its like two week and my problems don't get better. 

so i come here in hope to find better answer in my problems and solution. 

thanks!

Latitude 5280 SED DDPA Security tools

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we normally buy laptops with SED (hardware encrypted disks) and use DDPA security tools to manage them on the client.  We've just took delivery of a lat 5280 but it doesn't have the DDPA tools to manage the disk installed, and they're not on the download page for that model either. If you get the tools from somewhere else and install them laptop fails to boot.  So what should we be using to manage the disk encryption?

Inspiron 7567 keyboard back light

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Hi guys,
     This is my first time posting on these forums. I wanted to ask whether there is a setting that can either prolong or permanently keep the back light from shutting down or not? Where I work it can get pretty dark and I find it a hassle to look at the keyboard in order to find where each key is at. Would be really grateful for any help.

Inspiron 15-7559 blackout?

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So I was just on my laptop playing on csgo like I always do and then a flicker went on my screen for a quick second my screen went black then the game came back on for 1 more second then a blackout occurred. I tried turning the laptop back on but nothing happened. Then I tried removing static power like I have done in the past but nothing. Also quick important fact the light at the bottom of the mousepad on the edge lit up every time I tried to turn on the power.

Things I tried: removing static power

Unplugging ram dad card etc still nothing.

Also tried just not using the batter but use the cable still nothing.

I know nothing is wrong with the ac charge cable because my brother has the same laptop and it works fine for him.

Please let me know what I should do I also have no warranty :(


XPS 9560 Need to press key twice with CTRL modified

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Hi, 

I just got my XPS 9560, and I got a problem with the keyboard.
When I press the CTRL key, it act as it is not registered until after I have pressed another key.

For instance; If I where to press CTRL+V, the result would print out 'v', but if I press 'V' again, without release the CTRL key, it will work as expected.

dell inspron 15 7567 Does it support PCIe NVMe m.2 ssd ?

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dell inspron 15 7567 Does it support PCIe NVMe m.2 ssd ?

WWAN card stopped working after Windows 10 update

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I have Dell 6330 with Windows 10. In the laptop I have a HSDPA-modem (DW5804) that worked until Windows 10 was updated with aniversary update. After that it returns error 651. Anyone experienced the same?

Right angle connector for TB16 & XPS15 9560

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I've just purchased an XPS15 9560 and a TB16 (would have preferred the smaller WD15.. but no official support for the 9560)

I'd like to add a right-angle adapter to the TB cable to get it out of the way, but I wanted to make sure whatever I got would still charge the computer and otherwise fully function as a docking station.

Does dell sell one or can anyone recommend one that has worked for you?

Thanks,

-Stephen

Dell XPS 13 won't boot up and has blinking amber light (twice) plus blinking white light (once) for the 2nd time

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I have a Dell XPS 13 that had the motherboard replaced a few months ago.  When attempting to boot the front led blinks amber twice, then white twice repeatedly. The device will start up but never boots to the dell logo or the Windows OS. This is with the AC plugged in and also with the internal battery plugged in.  After a few months, I had the same issue with the laptop yesterday.  Is there another issues other than the motherboard or could it be that the "refurbished motherboard" came from another defective Dell XPS 13 9350?

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