Is this the proper keyboard format on Dell Inspiron 5567?

June 6, 2017, 6:12 am

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I just ordered a Dell Inspiron 5567 laptop.

Is the following keyboard layout proper for the Dell Inspiron 5000 series? I find it odd as I haven't seen this layout on any of the online images of the product. (The placement of hash key beside the Enter key and Backslash beside the Left Shift key.)

Image of Keyboard

AND there is a wrong mapping on the keyboard. The HASH key next to the ENTER key is mapped to a backslash, with a BACKSLASH key already present beside the LEFT SHIFT key. So I cannot print a hashtag symbol.

Also, the keys (@) and (") are interchanged.Pressing one key prints the other character.

Can someone please suggest a solution?

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Dell WD15 Dock

June 6, 2017, 6:38 am

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I have a WD15 dock trying to connect to a Dell E5570 without a type C usb how can I get it to connect?

1TB M.2 supported for XPS 9350?

June 6, 2017, 7:53 am

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Is 1TB supported for Dell XPS 13 9350-1340SLV or is the maximum 528MB the max? If 1TB is ok, will Samsung PM961 1TB work? Thank you in advance. 

BIOS release notes?

June 6, 2017, 8:07 am

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I see that there's a new BIOS available for my Precision 5520 (version 1.3.3).  I assume that it fixes the Intel AMT issue (which I've already disabled), but I can't find any release notes or documentation that describes any other changes.

Am I missing something?

Dell Inspiron 15 N 5010 wont turn on only beeping continuous

June 6, 2017, 8:23 am

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Hello

I have Dell Inspiron 15N 5010.  When I press the Power on button, it starts making beeping sound  8 times continuously and does not start. Screen is totally blank. What to do ? Please help me.

Regards Vivek

WIN10 Latitude 5580, SATA operation RAID mode inaccessible boot device

June 6, 2017, 8:49 am

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I'm deploying our default win10 image to a Latitude 5580 and it won't boot when sata operation is set to the default RAID mode. I get inaccessible boot device. When I change it to AHCI and reapply the image it boots normally. Latest bios version. UEFI mode. Master image is created on UEFI vmware machine.

MDT used for appling the image.

Any idea?

laptop charging problem

June 6, 2017, 1:18 pm

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I have Dell inspiron 5520..... I bought a new battery a month earlier..... it was working fine with the laptop...... I updated the BIOS few days ago....... Now when I plug in the charger it charges the battery finely upto 30-40% but then a it starts to fluctuate between charging and unplugging.

It charges for 30-40 seconds but then the cahrging led goes off and it shows like the charger has been unplugged....... After 10 seconds it starts again and the process repeats...... when I run laptop on batery it has horribly reduced timing and battery drains out very quickly......... I have changed the charger but its no good.

Please guide me through this isuue. Thanks.

Dell Ispiron 5555 won't start

June 6, 2017, 1:27 pm

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My Inspiron 5555 laptop won't start. I've tried the various remove battery and AC adapter and press/hold power button solutions to no avail. The AC adapter power light is lit.  I;ve left the battery out many hours and then tried restarting on AC alone. Tried recharging the battery with case closed overnight. The power light on the front left of the case is not lit when the adapter is plugged in. The last time it was working, the laptop went to sleep. I was unable to wake it. The unit felt warm but not alarmingly hot. 

This wasn't the first time I was unable to turn on the unit, but it would eventually cooperate after I left it alone a few hours. It only ever happened after the unit went to sleep.  I've also experienced the random reboot problem too.

The 1 year warranty expired in 3 months ago. :-(  Hard to diagnose when it won't start. Could it be the power port? I notice that the plug can wiggle/pivot when inserted. Thanks for your advice.

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New Inspiron 17 7000

June 6, 2017, 1:54 pm

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I just purchased a new Inspiron 17 7000 a few days ago and I'm experiencing issues. Windows appears to be fully up to date but I'm having programs freeze and crash already such as Chrome. Battery seems to also be draining quite fast despite running at 50% brightness always.

Just looking to get some insight as to what I should be looking to resolve this and have optimal performance. It's a little disappointing to spend $1500 CAD +tax on a new laptop and already having issues, but it could very well be some drivers or a required update.

If anyone has any ideas I'd appreciate it!

Flashing boxes

June 6, 2017, 2:50 pm

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I am having pop-up boxes flash on my screen while using other programs. These are not pop-up ads they are like a command prompt box or update system boxes. They flash so fast i wasn't sure if I was seeing them or not at first. I have ran several virus scans including Norton Power eraser and didn't find anything. 

Any suggestions as to what is causing this and how to stop it?  It is very annoying. It has just started doing this over the weekend.

Dell Inspiron 17R

Windows 10

Precision 5520 + TB16 = Slow USB-C connection

June 6, 2017, 4:43 pm

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Just got my defective TB15 swapped out for a TB16.  So far the USB connection and display connections are rock solid.  Still having a problem with the USB-C port on the TB16, however.  I have an Akitio SK-2520 USB 3.1 Gen 2 dual sata RAID enclosure populated with 2 x 1TB Samsung 850 Pro SSDs.  

Plugged directly into the USB-C port on the 5520 itself I get the following in CrystalDiskMark:

Plugged into the TB16 I get the following:

The enclosure has external power because neither the laptop nor the TB16 can provide enough wattage to power it.  It is a USB-PD certified device, so not sure why I have to use it's external power brick, but that's another discussion entirely. 

At first I thought the fact that I'm driving my LG 34UM88C-P monitor (2440x1440 resolution) was eating into the bandwidth available to the neutered TB3 20Gbps connection, so I disconnected it.  Even with the enclosure being the only device plugged into the TB16 the speeds remain the same.  The USB-C port on the back of the TB16 has a Thunderbolt logo indicating that it's TB3 certified.

Per the Intel Thunderbolt 3 FAQ: "Thunderbolt 3 is a superset solution which includes USB 3.1 (10Gbps), and adds 40Gbps Thunderbolt and DisplayPort 1.2 from a single USB-C port."  Meaning that port should be capable of providing 10Gbps of throughput to be a properly certified TB3 port.

Dell monitor turning on and off

June 6, 2017, 7:13 pm

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I had bought a

Dell E2416HM monitor 2 months ago, the monitor always kept turning on and off all the time. It is refurbish and is 24inches I dont know what the issue is and I have been having the issue form the start how ever the monitor works perfectly fine sometimes, I sense this issue usually when I restart the pc and monitor.

Dell 5558 Battery not charging

June 7, 2017, 12:01 am

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Hello,

Since the past three days I am getting an error when I start my laptop that the AC power adapter wattage and type cannot be determined. I have had this laptop for more than a year now and this problem started 3 days ago.

The performance of the laptop is also affected and it cannot even play videos properly without hanging every 2 seconds. I tried resetting windows to factory settings but that didn't help at all.

Kindly advise a solution for this problem. I am an engineering student and I really cannot do anything without this laptop.

Thank you.

How to Boot a Dell Laptop from a CD

June 7, 2017, 1:19 am

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Sometimes you need to boot from a CD in order to fix or upgrade your computer. The problem is, most computers are set to boot from the hard disk, without trying to boot from a CD. Getting your computer to do this can be convoluted, so follow these steps to make sure that you boot correctly.
1.Insert the Disk
2.reboot Your computer
3.goto Bios setup.
4.In boot menu set CD/DVD player as primary device to boot.
5.Then save the changes.

Here is artile with Full details
www.ithemesforests.com/.../

Dell XPS L1502X

June 7, 2017, 2:04 am

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I have dell XPS L1502

Kindly I ask what is maximum resolution for this notebook screen ?

How I can adjust the resolution?

What is the best driver for the screen

best regards

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Administrator password lost Dell 17R7720

June 7, 2017, 4:31 am

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Have a Dell 17R7720 that has a administrator password  that gives a series of numbers as a password hint. Don't know what the password is, any help here would be appreciated. Thanks

DELL Latitude 3340 Stuck at DELL LOGO

June 7, 2017, 6:16 am

≫ Next: Dell Inspiron 15z 5523 Laptop shuts off after 20 - 30 minutes.

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Hello ! I need help for my Dell Laptop. When I want to use the laptop the laptop doesn't boot and stuck at the DELL LOGO. I have done several attempt to fix this 1.Enter BIOS by pressing F2. But the screen only showed me "Preparing to Enter Setup" 2.Enter Boot Menu to run Dell Diagnostics by pressing F12. But the screen onlu showed me "Preparing for one time boot menu" 3.Press FN key to enter Dell ePSA, but the screen obly showed me "Diagnostic boot selected" Please someone help me, because I need this laptop for my work. Thanks

Dell Inspiron 15z 5523 Laptop shuts off after 20 - 30 minutes.

June 7, 2017, 7:48 am

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I have a Dell Inspiron 15z 5523 Laptop shuts off randomly after 20 - 30 minutes.  I have run system diagnostics, reloaded the OS, and cleaned the cpu fan and board.   The only error present is the showing that the main battery which is internal is no longer good.  Anyone have any ideas?

Is the Dell Active Pen compatible with the Inspiron 15-5578?

June 7, 2017, 8:11 am

≫ Next: Latitude E6530, E-Port Replicator and latest Win 10 don't work together

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I have a Dell Inspiron 15-5578 and I would buy an active pen for writing notes of the lessons that I have to follow (since I'm a student).

My question is: does the dell produce a pen supported by this 2-in-1 laptop?

Latitude E6530, E-Port Replicator and latest Win 10 don't work together

June 7, 2017, 9:09 am

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I have two Dell E-port Replicators and 23 & 24" Dell UltraSharp monitors that I use with my Latitude E6530. I've been on Win 10 for a while with no problems. The latest Win 10 update, I believe it was the developer edition, made my docking stations and laptop no longer work together. I have reverted to a clean install of Win 10, reloaded the Dell drivers for my system, but still no luck.

The laptop seems to communicate with the docking stations. However, the screen won't display and when it does display (on the Ultrasharp monitors), parts of the desktop are missing and you can't open any windows.

The laptop woks fine when not snapped into the docking station. Can anyone help? Again, this is happening with both of my docking stations - one at home and one at work.