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(Redirected) (Alienware13R1) Bug report for A06 Bios

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It's not a driver issue for that I have touchpad driver installed several times and it works well with A04.But things go wrong with A06 bios for Alienware13 R1.

www.dell.com/.../DriversDetails


Dell Latitude E7270/E7470 System BIOS 1.15.4, Bitlocker fails

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E7470 laptop was running fine on BIOS 1.12.3 but received security advisory concerning AMT vulnerability.

BIOS 1.15.4 was just released to address concerns for security advisory CVE-2017-5689 / INTEL-SA-00075.  Applied BIOS revision to the E7470, but after applying it continued to prompt for Bitlocker code after each restart.  Unable to successfully leave Bitlocker protectors on without being prompted for code after each reboot so opted for reimage.

Ran through process of reimaging computer via MDT, but now receive error in smsts logs:

'ProtectKeyWithTPM' failed (2150694914)

Failed to enable key protectors (0x80310002)

Failed to run the action: Enable BitLocker.
The BIOS did not correctly communicate with the Trusted Platform Module (TPM). Contact the computer manufacturer for BIOS upgrade instructions. (Error: 80310002; Source: Windows)

Can someone please confirm issue with this latest BIOS and will need Dell to re-evaluate.

Thanks

T

Laptop Shutdown when lifted Inspiron 5559

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When I lift my laptop up it immediately shuts down, no logging off, just black screen

Did I kill it?

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My Inspiron 15R N5110 Laptop had a hard drive going bad, so I went and picked up a replacement drive today.

Man, what a pain to install that thing! Anyway, after much effort, finally got the machine going again. Got Windows reinstalled. Then slowly started to reinstall the Dell drivers to get everything working. Just as my efforts were nearing an end and all was working great, I realized that although I was plugged in, it was running on battery. It tried two different power cables knowing that power adaptors die regulary - nope, the power was getting to the PC, but not getting in.

I took it back apart to look. The power connector, along with a USB 2.0 port, are on a daughter board under the system board. When I removed the system board to install the HD, the daughter board remained attached to the system board. I don't see any cables or connections between the system and daughter board other than the main connector which didn't get disconnected. The USB 2.0 port is also not working. USB 3.0 on another daughter board works fine.

Did I somehow fry the power daughter board? Any other ideas? Is it replaceable? Thanks!

Who Can Recommend A Lightweight Laptop?

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I have a Dell, but it's very heavy. When I need to take it to the classroom, I am very reluctant. So I want to change a laptop for me. First of all, it must be easy to carry, and not prone to error. Who can recommend a laptop? My friend recommended a Toshiba laptop to me and let me read this site. cvc2.org/.../ What do you think of Toshiba laptops? I'm still hesitant.
I would like to change a laptop, who has a good idea? Please hurry up to help me.

Delete key abnormal behavior in Inspiron 5568 2-in-1 laptop

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I have a dell inspiron 5568 2-in-1 laptop. Delete key & Shift+Delete on my laptop are behaving abnormally. When I select a file/folder and click on delete, the selection is moving to the first file/folder in the list and deleting that instead of the selected file/folder. It's the same case with shift+delete (Deleting all files/folders from first to the selected). Am I missing something in the settings? Drivers are up to date.

I have attached the images for reference.Please help me.

NVidia GT 525m graphics not working

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I have Dell 15R N5110 laptop with Nvidia GT 525m 1gb Graphics card.

Problem is whenever, I try to install Nvidia drivers, it says hardware not found. Also nothing is shown in device manager except Intel HD 3000 graphics.

I have already updated my BIOS to latest A11 version.

My concern here is,

1. Is there any Graphics Card on my board, or not?

2. If there is a Graphics Card onboard, then what's the solution to this problem?

Please help me out. You can check my configuration as per details given under:-

Service Tag: 5ZJQLP1 Express Service Code: 13033381717



XPS15 9550 - some websites can't be reached ?!

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Hi there,

We've got 2 XPS15 9550 laptop under W10. Both of them are fully updated with lastest drivers.

We have other W10 computer running on our network.

But only XPS15 can't reach some website like:

http://www.honda.fr

http://www.moncompteformation.gouv.fr

Both of those sites seem to run anti-flood or anti-ping system (Can't tell).

Does anyone have same behavior on their XPS15 9550 ?


Dell Xps 13(2016) - Screen replacement and compatibilty. Could not post to proper group.

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I have to substitute the screen on my non-touch dell xps 13 (DP/N 0DJCP6  , Sharp LQ133M1JW21 screeen)and am wondering what screens are compatible with my laptop. 

would the touch or not touch screen of the 2015 model be compatible? 

I am sorry for posting on the wrong group, but i could not find the post button neither on the desktop nor on the laptop group. 

Dell Inspiron 14 3443 suddenly not turning on.

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Hello Sir/Ma'am,

I'm using this laptop for almost 1 year and 6 months. When i woke up in the morning i did open my laptop and it turned on normally, then after using it i turned it off. Then i put it in a bag and go in my friend house and when i turned it on, there is no sign of life in my laptop, i tried charging my laptop but there is no light on Led light indicator while charging. The battery of my laptop has a 50% charge before i turned it off so i don't even now what really happened. My question is what is the problem? why i can't turn it on?.

Upgrading RAM on Inspiron 15 5567

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Hello, i am from Greece and a month ago i bought a Dell Inspiron 15 5567.

I would like to add another SO DIMM DDR4 inside the laptop but as i've seen on videos in youtube, there is no easy way to access the ram slots.

Will the warranty be nulled if i disassemble the laptop myself in order to upgrade my RAM? On-site technical support could help me with that or they only help in case of hardware trouble? I asked about this from the place i bought the laptop but their answer was unclear suggesting me to get help from them installing the RAM (with charge of course).

Mouse Pad for Dell Precision Work Station

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I have Dell Mobile Precision Workstation 5520 XCTO. I am really unhappy with the touch pad. It does not re-act very well and I find the older touch pads that had buttons at the bottom worked a lot more smoothly. Does anyone know if it is possible to trade out the built in touch pad with one that has mouse buttons on the bottom?

touchpad double tap

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 When I move and single click, it double clicks. I deleted the driver, and I was able to move and click at the same time. However, now I can't use any gestures . 5558 i5 :8.1

Video Docking Station and Linux

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I have a Precision M3800 bought with Ubuntu pre-installed. It now has Linux Mint on it. I'd like to drive a couple of screens with it so was looking at buying a Dell USB 3.0 Ultra HD Triple Video Docking Station D3100 UK. Can anyone tell me if this will just work, not work at all or needs special drivers?

Thanks.

[UEFI BUG] Inspiron 14 5458 w/ Ubuntu

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Hi.

My computer is deleting Ubuntu boot entries whenever I try to boot a USB device on it. The USB device overlaps the Ubuntu entry and takes over the first order (FS0), deleting the Ubuntu entry permanently until I recreate it manually.

I bought it with Ubuntu 14.04 LTS installed without Secure Boot and in legacy mode. I'm currently running Ubuntu 16.04 LTS in UEFI, Secure Boot ON and Legacy Support OFF, but I also tried every other setup and it didn't make a difference.  Therefore, I assume this is a bug.

Expected Behaviour:

  • Plugs USB device and boots from it
  • Ubuntu entry remains there

Actual behaviour:

  • Ubuntu installed, boot entry is created and persists across reboots
  • plugs in bootable USB device, reboot computer and try to boot it
  • Ubuntu entry disappears, USB device takes over
  • then I need to create the entry manually.

IMPORTANT NOTE: this only affects Ubuntu entries. Fedora Linux, Arch Linux or any other keep their UEFI entries intact in the computer BIOS. Ubuntu has modified its placement and naming of boot files. Some will say that it's Ubuntu's fault, but since Ubuntu is supported by Dell, there should be some changes you can apply to the BIOS firmware in order to avoid this problem.


New Inspiron 15 7000 Gaming (7567) HDMI Out questions

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I am having the same HDMI issues.  I cannot use this Inspirion 7567 gaming laptop to project to a second screen.  When I try to use the HDMI it crashes the intel and nvidia display settings and it will not project to the second screen.  This is a priority for me and I do not have an effective work around. I hope that Dell has a solution.  

I have tried different drivers - no success

Uninstall drivers/ reinstall drivers- no success

Update from Dell site the video drivers - no success

Looked for Bios updates- no success

Has this mean fixed?

Please help....

adobe creative cloud and premiere cc 2017

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recently i get as trial above programs and after 7 days trial i decide to not buy and when i try to uninstall

i understand that i cant do it. i wrote letter to adobe and ask them to help me to uninstall but they dont care. so i need advice / help to uninstall that *** from my laptop..anyone knows how to do it..? tnx.

XPS 13 (9360) CPU fan keeps on running after bios update

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Hi all,

After a recent bios update to version 1.3.5, there is a really annoying problem for my XPS 13 9360. Whenever the laptop is on, the CPU fan won't stop. Even when I am doing nothing and the CPU load is below 5%. Before the update the laptop is normal and quiet, but now I cannot stand the constant noise of the fan.

Before the update it's normal. Any ideas on this issue? 

Allow Non-Admin Password Changes

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Hello ,

I want to disable / unchecked this option accoss system. What is the option Dell Configure or CCTK?

Laptop "Hinge" policy

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My 5 month old Inspiron 7559 suddenly started coming apart near the left hinge. After closer inspection, I found that it is NOT the hinge, and that it is in fact the broaching threaded insert that should be molded to the chassis that popped out. There is nothing wrong with the hinge. That should be covered under warranty.

After googling it and looking on these forums, it seems that I am certainly not the only one. Now that I've had technical support hang up on me three times before telling me that I need to pay to have it fixed, I am furious with Dell right now.

I've seen a couple people say that Dell has in fact fixed the problem for them, but I was stone-walled at every avenue. Clearly this is a poor design or a defect in manufacturing, but Dell refuses to ship me a new bottom chassis. Since the laptop is so new, I guess I will try to dispute the charge with my credit card company and just fix it myself. Really disappointing.

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