We are fielding a number of these, with Win7 x64 Enterprise as the OS. As part of the build process, after we apply the corporate image, we update or install the various Dell drivers - one of which is DPTF (Intel Dynamic Platform and Thermal Framework Manager).
I've noticed on some (should have checked all, in retrospect) that there is a Warning log entry in the System log:
Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 3/13/2017 8:41:42 AM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: xxxxxxx.xxx.com
Description:
The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&3.
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-03-13T13:41:42.434403400Z" />
<EventRecordID>90563</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="76" />
<Channel>System</Channel>
<Computer>xxxxxxx.xxx.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DriverNameLength">24</Data>
<Data Name="DriverName">ACPI\INT3400\2&daba3ff&3</Data>
<Data Name="Status">3221226341</Data>
<Data Name="FailureNameLength">14</Data>
<Data Name="FailureName">\Driver\WUDFRd</Data>
<Data Name="Version">0</Data>
</EventData>
</Event>
Today I had a user's E7470 Blue-Screen on her. The STOP code was 0x0000007E. When I dug down into MSINFO32. I found that the Windows Driver Foundation Driver Framework service won't load the DPTF driver. I did a reinstall with the latest version and still saw the error on reboot.
Network Group Policy has that service configured for Manual startup, and the Recovery tab has it set for a Restart of the service for the first 2 occurences.
I'm at a loss to understand why this is happening. Any ideas out there?
