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Screen issue new XPS 15

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Hi,

Yesterday I received my new XPS 15 laptop. When installing windows I directly noticed a strange colored spot in right bottom corner.

It's only noticeable when in full screen because normally the task bar covers it. Nevertheless I'm afraid it will get bigger by time. Someone experienced the same problem? Model is the latest XPS 15 inch, i7 7700HQ, 16gb ram, 512 gb ssd... 

A picture to make it more clear for you guys:

Thank you in advance!


Swapping SSDs between an XPS 15 9550 and an Alienware 13 R3

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I have been using a Dell XPS 15 9550 for work since last August, and have just purchased an Alienware 13 R3 for better graphics. I'm worrying about the way to migrate from the former to the latter with least disruption. If I have to start with the new machine from scratch, it will take a lot of time to reinstall all the software, re-setup all the dev environments, etc. I'd really like to avoid doing all that. I'm thinking maybe I can just take the 1TB SSD out of the XPS 15 to directly replace the SSD in the Alienware 13 R3. There must be some drivers missing initially, but I trust that Windows 10 can work through these, and I can download drivers from Alienware 13's support site and install them.

Has anybody done something like this and had success? I think what I'm facing is a common scenario in migrating to a new machine, and somebody must have tried this. I'd appreciate any insight and experience with this. Thanks!

No display after long sleep xps 13 kaby lake

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hi I am having issues with resume from long sleep.  After short period of time everything works fine but longer sleeps (hours) the keyboard will light up and power button lights but no display.  Only way to get display is to do a cold boot holding power for ~15 seconds.

Have tried disabling hibernate only allowing sleep with no change.  Also of note battery is significantly drained when this issue happens and its not plugged in.

Dell XPS 15 Precision M3800 No Power to Unit. PCB Board diagram Schematic?

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XPS 15 No Power to Unit. Tried Pulling Battery, CMBOS, Power Back,

CMBOS Voltage was 3.2V

Steps Taken

Tested Original Supply coming out at 19.7V ( rated 19.5)

Battery Voltage 11.1V to Logic Board

Power Button Tested fine for continuity when pressed

DC Jack Cable puts out the same power as what the power adapter supplies ( Was this supposed to step down the voltage?) I do know the E65XX series had less pins but put out 19v on some wires and 12v on the others) So I was thinking maybe the DC Adapter wasnt putting out the correct power?)

Ram was seated properly and tested for function.

It does not show any signs of power in terms of lights on the board and will not turn on.

Take tried to run it without battery. without battery and ram for lights, without one ram in each slot, with and without cmbos. have already tried taking out all electricity to board and taking out the remaining electricity in hopes to boot. Still no sign of life.

I need to get more info about the board to test the rest of the board.

XP Media Center Drivers

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Dell Inspiron E1705

Dual Core 32bit

GeForce 7800 Video

XP Media Center

I bought it so I could have the 90watt Power Supply $30. Don't need the power supply so I decided to play w/XP. It had fresh install of Media Center 2005 but not wifi, network, audio, video, etc drivers. Where to get them. Could not find the official Dell driver disk online. Saw some, but were not the the blue and white ones Dell produced.

Which Open CD will work with XP?

Will probably use off the net only but if I did what protection do I need?

Media Center Setup

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I am at Choose # of Speakers. The options are:

2 speakers

5.1 surround speakers

7.1 surround speakers

This is an Inspiron E1705. It also has a subwoofer. Do I select 2 speakers or something else?

Inspiron 5000 series DC port problem

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I bought an Inspiron 5000 series laptop last October and from the beginning we noticed the power adapter fit rather loosely when plugged into the DC power port on the laptop itself. Gradually this got even looser and within the last couple of months it won’t stay plugged in unless the plug is physically supported by something or the laptop is just not touched at all.

When I purchased the laptop I also bought 2 years of on-site service because my wife uses the laptop to run her small business.

I just got off the phone with technical support and initially all they would do is transfer me to the out-of-warranty service group claiming that this was a wear & tear issue and not something that would fall under warranty. After talking with a supervisor, he was unwilling to dispatch a serviceman but would allow me to return the laptop to a depot for further investigation. However, the impression I got from him is that the depot would likely just call this a wear & tear issue and charge me for the repair anyway.

I am a bit frustrated because this seems to be a pretty clear case of a bad DC port and I can’t see why my onsite service shouldn’t cover this.

Any thoughts or recommendations on how I can proceed with this?

Thanks! 

XPS 13 963016GB/1TB SSD brand new with screen flicker and touchpad irregularities

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I just received my XPS 13 9630 5 days ago.  Straight away I noticed not-so-occasional screen flicker/flash.  The trackpad also scrolls irregularly with variable speed, jumpiness, and even locking up completely.

This was WAY too expensive to have these problems right out of the box.  Before I RMA this, what simple things should I try myself?  Anything that involves a reinstall or BIOS involvement is beyond what I feel is worth keeping this machine for.

Any help is greatly appreciated.  Thank you, Andy


Inspiron 11 3162 - USB not working

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I have just received my Inspiron 11 3162. After installing Windows 10 PRO usb has stop working on windows.

On the device manager I can see the next error:

Device type: Universal Serial Bus controllers

Manufacturer: Generic USB xHCI Host Controller

Location: PCI bus 0, device 20, function 0

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

I've tried (unsuccessfully) installing all the drivers available for Windows 10 64 bits on the DELL page. No luck. I can boot an USB pen from the UEFI  boot though. So I guess I'm just missing the correct driver for the USB controller. Any clue or guidance?

thanks! 

unpugged, but chargin.

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Hey everyone,
recently after pouring some water on my laptop[:D], and drying it out, now i saw that it shows "CHARGING WHILE ITS UNPLUGGED".
i updated my BIOS, run the Dell system detect, but nope. it still shows charging.
is there anyone who can help me about? :)
Dell Inspiron 14 5458

Model Number and Serial Number help me!

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I have a warranty with a company called WarranTech. I've been renting a PC from Badcock, a Dell Inspiron 15-3521, but the serial number on the bottom of the laptop has been scratched off as I've had the PC for some time now. The PC also had a liquid incident that fried the motherboard so there is no way for me to find the SN/MN by using command prompt or otherwise, are there ANY solutions so that I can get this PC replaced? Let me know if i need any additional information. 

Here's what I can see listed underneath the battery

DPN: PJ8GD A02

Reg Type No: P28F001 

A lot of random alphanumerical codes, Japanese characters that I cannot understand, company names, and one address - Raheen Business Park - Limerick, Ireland

Also if this is in the wrong place can somebody refer me to someone or some forum that can help with my situation? Thank you in advance.

Xps 15 9650 Wifi network only gets acquired after a long time

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Hello,

on my new Xps 15 9650, for some reason when I boot the wifi network is very long to be aquired.

I can wait like 2 minutes for it to be finally found.

Though when I select the network myselt (which is configured in auto just fine), it gets connected normaly (as in quickly).

I do not want to reconnect manually each time i use it.

What can I do ?

Dell Inspiron 5758 touchpad settings/drivers

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Hi there,

This seems ridiculous - I've been installing a bunch of drivers in the hope of being able to slow the touchpad down (it scrolls way too fast to be of any use).

Inspiron 5758 on windows 8. I tried:

Looking under my service tag's drivers, but nothing specifically mentions touchpad (or mouse/keyboard for that matter). I assume they are bundled under other stuff, but the descriptions don't allow to know. Besides they are installed & ok.

I've found a bunch of other drivers (on dell.com) & tried, but still can't find the &%($ settings for it anywhere. They're not under mouse/keyboard or anywhere else under the control pannel. This is super frustrating - I mean the thing "works" but it's impossible to access settings anywhere? Shouldn't that filed right under where everything else on Windows is (e.g. control pannel)?

Bad Bios Update Dell Inspiron 3552 15

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Hello Guys [:)]  After a bios update dell inspiron 3552 15 doesn't boot any longer.. [:(] When switched on everything works fine but displays nothing and it restarts. This repeats itself till the battery is removed. I tried recovering the bios through usb update but the laptop doesn't respond to it. Any help pls?

RE: Dell Inspiron 3521 Battery not charging

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Hi,

My dell inspiron3521 is not charging when I connect my AC adopter.  The AC adopter blue light automatically turns off  after a few seconds. But when I remove the battery then AC adopter works fine and facing no problem. I have done these methods but still I am unable to solve the problem

1) In setup its showing the AC adopter 90W and AC adopter error is also enabled but I am not getting any error relating to adopter. Its also showing battery is working fine.

2) I updated the BIOS version A14

3)  I also upgraded the chip-set drivers

but none of the above mentioned procedures rectified my problem.

I can use my laptop normal without battery by just plugin its AC adopter. Please help me out regarding this problem. Thanks!


RAM issue - error code 2000-0123 validation 49491

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Hi there

I have a Dell XPS 14Z.

I have been getting BSOD the past week.

When running a boot diagnostic, I get the following error message.

Error code 2000-0123 validation 49491

It looks like this is RAM error.

Can someone tell me what I need to do to fix this? Is it a case of replacing the RAM on the laptop?

Thanks!

Dell recovery stopped at 51% and won't read factory restore disk 2

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I created dell Factory Restore DVD using dell recovery and backup, it required 2 disks for Factory Restore and 1 disk for drivers and utilities. Also after building the recovery media Dell Recovery tested the media and confirmed the process was successful. Now when I'm trying to reset my system to Factory Settings, it completed disk 1 at 51%, then asked to insert disk 2, so i did and waited for about two hours only to see no progress. It seems that the system ain't reading disk 2. I checked disk 2 on another system and it seems fine with access able data on it. Following a tip on some forum I tried to make a copy of disk 2 using another PC but that didn't work either.

I'm left in the middle of nowhere. My system would neither go back to previous state nor restore to factory settings. What are my options here? Can dell help me?

My system is Dell Inspiron 15 3542

Touchpad stopped working on XPS 15 L521x, with Windows 7

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I recently replaced the hard drive on XPS 15 L521x laptop, with Windows 7 operating system.  I used factory restore  disks to reinstall Windows 7, and then downloaded all current updates. Now the touchpad does not work.  On Control Panel, I went to Hardware and Sound.  Under Devices and Printers I clicked on "Mouse". This took me to a page titled "Mouse Properties."  I clicked on the tab for "Dell Touchpad." This took me to a picture of the touchpad. Under the picture, there is a link that says "Click to change Dell Touchpad settings."   This took me to a screen that says "Dell Pointing Devices."  This screen has a place to turn the touchpad on or off.  I clicked "on", and it lit up green.  Then I clicked where it says "Save."     But the touchpad still does not work.

Is there anything else I can do to make the touchpad work again?

Ubuntu 16.04 iso to download

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Hi all,

I just purchased a Dell XPS 13. Unfortunately, I have formatted the partitions and I lost the ubuntu files.

I have installed Ubuntu 16.04 desktop from Ubuntu web site . After the installation,  my wifi is stuck to 1MB rate and so I would like to try Dell's version of the Ubuntu 16.04 that was shipped with the laptop to check if the wifi also has the same problem.

So can anyone point me out where I can find the Dell Ubuntu 16.04?

Thanks

Screen brightness varying / flickering

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Hello,

I have a Dell Inspiron 15, 5000 series. The laptop screen has been changing brightness randomly, Especially when on inserting a USB device.(turning from a white to slightly orange tone)

How can this be resolved?

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