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Inspiron 1525 not booting

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Hi team, I am using Inspiron 1525. It video card / display not working in the past 2 years and we are using with external monitor. Recently it not getting bootup and no beep sound when powered on. Our observations are, 1. We have noticed solid white light in the front side and CD / DVD drive is powered. So assume no problem in the power supply 2. AC adapter output measured and voltage is 19.2 V and hope it is normal. 3. Residual power drain by holding power button for 15 seconds after removing ac adaptor (battery not removed as it not working long before) Please advice / suggest the further troubleshoot. Thanks & take care.


DELL will not enable VT-x on Optiplex 7440 AIO?

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I tried VT-x enabled. but cannot. please help me.

i used i7-6700

Unexpected overvolt

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Hi everyone,m

I would like to know if my CPU is safe..

My system is Alienware 17 inch R3 with i7-6700hq locked at 3.5ghz max , just wanted to undervolt to reduce temp and everything is just fine at -0.14volt offset using XTU programe .. but when testing stability with negtive -0.15volt instead of that I missed and put postive +0.15volt value by mistake !!

No crash when i notice that corrected the value but still afraid is that harmful ? Did that reduced my cpu preformance or life span :( please help and thanks ♡♡

Inspiron 5520-15R

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the SATA connection Header (interposer - where the hd connects) is broken, does anyone know the part number for the replacement

Dell Inspiron 7348 2 in 1 laptop touchscreen not working- error code 45

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Hello,

I have been having issues with my touchscreen. It was working just fine and then it wasn't. I have done everything I could possibly think of including

-restart the computer

- run troubleshoot on the laptop and through dell.com

- reset the computer with files

-reset the computer without files

-checked the BIOS

- reinstall/uninstall the touchscreen driver ( it does not automatically reinstall btw)

-update the driver: it was found that all drivers are up to date on my laptop

Under device manager, the HID compliant touchscreen is greyed out and there is an error code that says "

Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer."

I have contacted dell technical support via phone and could not help me. I am a student who goes out of the United states for school. I was told to give them a call back once I was back into the states. I explained this does not help me as I am at school for another 3 months and I need this laptop for school. But all I got was a please call back.

So now I am unsure of what to do. Has anyone had this problem and was successfully able to fix it? Also I am running windows 10, but it came with the laptop.

Please help!

XPS 9333 wont turn off

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Hi,

hope anyone can help. I am suffering from this issue since almost a year.

When installed Windows 10, my XPS is not shutting down properly. I am not the only one with this issue, tried already many settings and updates, no solution.

Laptop will switch off the display but power LED remain on, it consume power (get hot) and I need to shut down by pressing the power switch 5sec. One remark, it doesnt happen if i shut down shortly after I turned it on, just if i work for some time...

Thanks in advance !

Christian

CPU safe Temperature

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Guys, What would be a safe temperature for my Latitude E5430  CPU to be running at ? The fan does not seem to be running and a software temperature probe shows the CPU at 138 f. degrees. Or about 60 c. degrees.

Thanks for your replies,

Bill Osborne

XPS13 9350 and Bitlocker on NTFS drive

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In order to use our imaging server (Novel Zenworks) we have to set the drive to NTFS or it is not recognized.  The problem is when we do this we lose the ability to use Bitlocker.  It prompts on everyboot for the RIDICULOUSLY long bitlocker code. When we try to activate Bitlocker with the verify option it tells us it cannot access the TPM.  I've tried to go back to UEFI and the BIOS no longer recoginizes the .m2 SSD drive as existing.  I've tried disabling Bitlocker and rebooting, uninstalling Bitlocker, Clearing the TPM all with the exact same results.


Inspiron 5555 - Service Tag: GVX9Z52 Express Service Code: 36758861606

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Inspiron 5555 - Service Tag: GVX9Z52 Express Service Code: 36758861606
a few days ago I found an official update at your website for BIOS from A8 to A12, when I tried to install it the fan works with a very high speed and laptop stop working, after 20 min. - I remove the battery and try to power it again it not working - just the fan sound and nothing else - contacted you Agent here they told me we don't have a solution
can you offer me any help

Dell Inspirion 7359-Cracked screen

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I won my 7359 at a company party a year ago. We rarely use it and one day in late December there was a slight crack in the screen. Everything worked fine and a few days later the crack had spread and is now you cant see anything on the screen. I took it to the Geek Squad at Best Buy, they sent it out for repairs, it will cost $379 to replace the screen AND Dell doesn't have any replacement screens in stock and they don't know ifor when they will. 

Now what?

TB16 M5510 freezes

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A couple of weeks ago, I purchased the new TB16 to use with my precision M5510.

The 5510 randomly freezes, and will not respond to anything except holding down the power button on the laptop and shutting it off.

I have ensured that all drivers and bios are up to date on the 5510 (I even reloaded them).

Any one else having this issue?  Suggestions on a solution?

The docking station is unusable as it stands.

Thanks

Dell xps 9650 lagging /freezing

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Hi,

Received my xps 9560 about a week ago, it continuously hangs up or freezes, and occasionally the browser restarts, I thought the issue was with video playback and reinstalled the video drivers and BIOS drivers, but that did not fix it. I have also ran the Dell diagnostic tool, which first pointed to a hard drive error, but when I ran it again said there were no errors. I normally use the laptop in split screen with two browser windows open and I have tested in both Firefox and Chrome, but the issue remains.

Any similar problems or known issues?

Alienware 13 R2 SSD installation issue.

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I am having issues with a new install of a SSD. I have tried it before a copy of times, the drive was formatted to NTFS in another machine prior.  I made the backup through alien respawn on a external drive. I swapped drives and rebooted with the external drive plugged in. It will boot to the external drive, but it will not install the OS. It will error out and then reboot back, then it gives me a boot up error. 

OS is Windows 10

Am I doing this wrong? 

Clean install failing after drivers are installed

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Hello, 

I am having some trouble doing a clean install of Windows 7 on my Latitude E6520. The drivers are actually working, but issues start to arise with the laptop once the drivers are installed. 

Attempt 1: Install the drivers manually in what I believe was the correct order. After they were installed, my Latitude kept looping the StartUp Repair. Windows was never able to start up. Did a new clean install. 

Attempt 2: Downloaded all missing drivers from the Dell Website by using the "Detect Product" function. It downloaded most of the drivers. But when I restarted my laptop, Windows never starte up. It was just a blank screen the entire time. Received no error message. 

I have already tried to do a full Hardware Diagnostic (by pushing f12 on startup window), and there were no issues that were found. Any idea what may be going on?

Thanks!

TB16

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Well I wish I could report that my work productivity has been improved by the TB16 but it hasn't. Blue screens left and right saying a "Critical Process Died."  Ethernet cable and usb ports will go out after about 2 min of being connected to the laptop. Its almost impossible to the get the laptop out of sleep mode when the laptop lid is shut. I haven't had the issues with charging that I did before on the TB15 and WD15 which is a plus. So all in all I have a new TB 16 powered by a 240watt brick that is a brick. I've downgraded my workstation to two 22'' monitors with infinity bezels (nice job dell) but still not a viable option if I cant even keep the laptop from crashing. I pretty much over the Precision 5510 not sure why Dell promoted this as a business laptop with no reliable docking solution. Ready to switch to another laptop.


No POST - Motherboard?

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Hello,

I have a Latitude E7440 which is out of warranty. Nothing comes up on the screen, nothing comes up on external monitor, no LED codes. The power light comes on and, when I plug in an AC adaptor, the battery light comes on. I can also hear the fan running. I tried removing the memory and hard drive but no change.

Normally I'd suspect the motherboard but the power light is always on. As soon as you plug in the battery or the AC the power light comes on and I can't get it to turn off. It's like the switch is stuck in the on position or something.

Is there anything else to check before I order a motherboard?

Thanks.

XPS 13 9350 Tape Sticking from Trackpad

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On my new (refurbished) XPS 13 9350 there is a piece of tape sticking out of the trackpad's top left corner (see picture).  I was wondering what is the best way to remove it.  I tried to lightly pull it out but it didn't work. I could cut it with a razor but that may leave scratches no matter now careful I am.  Or I could open up the computer but I am not sure whether or not I can access to the trackpad.  

Did anyone else have a similar issue?  

5558 screen refreshes often

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my inspiron 5558 screen refreshes often for no apparent reason...It interrupts everything! Frustrating! I record voice overs and it happens while I'm recording...or just watching video...all the time randomly. Programs  hiccup, screen goes black for 1 second and then things resume. Changed refresh rate. Maxed Ram. Updated drivers. Machine less than 1 year old. 1 extended hdmi connected monitor. Does it with or without monitor connected though.Help!

thank you!

E7470 Win10 login problems and fingerprint is a POS

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Good day,

Is there a log file or syslog, that contains detailed information about login steps? I have a problem with login. This morning I had to log in 3x. 2x the log in just failed silently(the screen blanks 1x, then the moving dots appear and the login times out silently). It is getting frustrated that my login takes 3-6 minutes :D

Also, the fingerprint reader is pos, if you pardon my french. Half of the time it is not initialized, when laptop wakes from sleep and if it works, I have to try really hard to get my fingerprint recognized. Is this the part, that did not pass Q/A, but was thrown in anyway?

Somebody could make a fortune selling fingerprint covers, that blend seamlessly with hand rest, so that I could forget, that the fp reader exists at all :D

What's the service tag suffix for a Studio 1713?

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I've seen a - followed by 4 letters and numbers after the service tag on most Dell laptops and desktops, but there's no such suffix on a Studio 1713, not on the label on the bottom or in the BIOS setup.

Anyone know what it is for this model? Some internal Dell sooper sekrit information?

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