I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the power button for 30 seconds , after that I plugged the battery in and the AC adapter, but still it's not working. And now, My Laptop will not turn on, when i press the power button the led light flash but the screen has no display, its only black :( How can i repair this ? What the problem with it ? Thanks.
Dell Inspiron 15(5559) Won't Turn On / Stuck on Dell Logo
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Super slow wi-fi ( dell xps 15 9550)
My new dell XPS 15 9550 (with windows 10 and killer wifi card)has arrived 2 days ago,
but when I accessed to the wifi the maximum bit/s was 0,04!
My old laptop and phone browse well, so what could the problem be?
I can't even download a picture, how am I supposed to work with it?? :(
It's quite urgent for me to solve this issue, can someone share his experience or some tips please?
thank you so much for your attention and your time :)
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Keyboard intermittent failure on XPS13 9350
Recently got a 9350 from the Dell Outlet Certified Refurbished range.
When I first booted it, the keyboard didn't work. I proceeded with the install (using the touchscreen), rebooted it and then the keyboard worked.
Since then, the keyboard will frequently not be active (as in none of the keys respond at all, nor any of the function keys such as volume, brightness etc). The trackpad and touch screen both work. Usually, after restarting a few times, it suddenly kicks in and then continues to work while the laptop is on.
I've never had it drop out while using the laptop. I've also noticed that if I try to hit F2 to go to BIOS when booting the laptop, it will frequently not respond. Then, suddenly after a few reboots, it will start up again.
I've updated the drivers and the BIOS. I've tried different boot options but they don't seem to make any odds.
I'm unsure if it is a problem in software/BIOS causing it to not recognise the keyboard or a hardware problem (perhaps a connection that only works when the laptop has 'warmed up'). I would have thought with a hardware fault it would simply work intermittently rather than responding to reboots.
Any advice greatly received!
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Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery
As the title says.
My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.
I bought a new battery today charged it to 100% and it does the same thing
Any ideas please
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BIOS BOOT SEQUENCE - USB drive not appearing.
I have cloned my laptop's C drive to an external SSD drive that was attached at the USB port. I know that the clone worked, because I can see the SSD's file structure in Windows Explorer. Also, I think this proves that the USB port is functioning properly.
I shutdown the PC and rebooted with the SSD external drive attached, and pressed F12 to get to the BIOS settings menu. The BIOS menu appeared, as expected. I then went to Boot Sequence, but the USB drive wasn't displayed--only Windows Boot Manager and the laptop's C drive. I repeated the sequence and pressed F2 at startup, but the USB drive is still absent from the Boot Sequence screen. Finally, I plugged the external drive into the second USB port on my laptop, but the results were the same.
Can someone help me, please?
Thanks in advance.
Steve J
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Dell Inspiron 14 N411Z Memory Upgrade (2x4GB Samsung SO-DIMM 1333MHz) - only 4GB recognized
Hi all,
I recently bought two 4GB Samsung memory bars SO-Dimm PC3 10600S 1333MHz and installed them in my Dell Inspiron 14 N411Z.
Spec wise these should fit but the machine only recognizes one bar.
I have already updated the BIOS but cannot find the remapping option there. I also check my msconfig if my memory was set to a certain limit there but it wasn't.
Does anybody have an idea how to get the machine to accept the second bar? There seems to be no technical reason why this should not work.
/Cheers E.Schad
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No secure boot option in setup
Thanks in advance all.. I'm trying to install Windows 10 on my old Inspiron with Phoenix Securecore tiano. Secure boot options is missing. Any thoughts or help? This is a brand new hardrive.
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XPS 13 laptops: which have glossy and which matte displays?
It is very frustrating that there is no official documentation on which models have glossy and which matte displays. They each have their pros and cons, but it should be made clear to the user which is which!
Can anyone please clarify? I'd suppose all the touchscreen models are glossy; but are all the non-touch matte? I saw in a store (John Lewis in London) a touchscreen and a non-touchscreen model side by side: the non-touch seemed matt because the screen had less reflection and acted less like a mirror, but I am not sure if it was an old, discontinued model or not.
Thanks.
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Optiplex 7040 Win7 x64 Bitlocker
Hey All!
We can't seem to get Bitlocker working on our 7040s, have any of you seen this issue and have gotten it to work?
Dell Optiplex 7040
Windows 7 x64
TPM is on/enabled in BIOS
TPM 1.2 driver looks good in device manager
But when we try and turn bitlocker on via right-clicking the HDD it gives us the "A compatible Trusted Platform Module (TPM) Security Device must be present on this computer, but a TPM was not found. Please contact your system administrator to enable Bitlocker" error/message
When we look in tpm.msc we see "Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM and it is turned on in the BIOS" error/message
Any thoughts?
We were able to enable bitlocker on this model when we deployed Win10 but we are still mostly on Win7 for now.
Thanks!
Marc V
UPDATE: realized I created this post in laptop section instead of desktop, sorry for double post, created appropriate desktop post here:
http://en.community.dell.com/support-forums/desktop/f/3514/t/20003600
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Precision M6400 - SSD
Hi, I'm trying to install Server 2008 R2 on M6400 on a SSD but I get a no boot device available. The SSD shows in the BIOS. How am I able to get this to work? Thank you.
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Why do LCD screens have WWAN, WLAN and WIGIG as an option.
Hello Support:
I have a presale question about a new latitude 5480. I noticed when configuring under the LCD option I have a choice for WWAN, WLAN and WiGIG. Considering the laptop will also come with a wireless card for 802.11, what purpose is the LCD screen with the WLAN as an option? That seems redundant? I appreciate your help. -Bob
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how can i enable my dell e 6540 to bbot from my 2nd SSD (placed in a caddy - replaced my dvdrom)
i replaced my dvd-rom with an caddy to add another ssd to the system.
i moved my sdd (win2012) to the caddy and put my new ssd (win2016) as internal.
i can easily boot from internal disk, then i also can Access my 2nd disk in the caddy.
i would like to be able to chose at start from which ssd i boot - is there anyway?
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EXTENDED SYSTEM TEST - FAILED
Hi,
laptop: Dell XPS 15 - 9530 - Windows 8.1
The other day I ran a Dell test and one outcome was:
'Extended System Test (Manual) - Failed'
Can someone tell me know what this means?
Does it mean the test failed or a piece of hardware failed?
Many thanks
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Why do i have to send dead hard drive back to Dell for replacement?
I have just gone through process of ordering a new replacement hard drive for my laptop which is still under warranty so when i completed the order i have been told to send the old hard drive back to Dell or it says if i do not then i will be charged for the new hard drive but *** Dell no way are we sending our old hard drive to you - it contains all our work which we cannot for security reasons give to you - but we are also not going to pay for a new hard drive when it is under warranty - also why did you not make us aware of this before we went through the new hard drive order process? You only told us after the order went through - you surely cannot expect to receive old dead hard drives containing all our personal or commercial information?? We paid for this laptop which is hardly even 6 months old - it is not our fault that you are selling laptops with hard drives that only last barely 6 months - we have now put all our information on to that hard drive so as far as we are concerned that old hard drive now belongs to us - not you. This should not affect the warranty that came with the laptop we paid for.
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[New Latitude E7370] Blue Screen after coming out of hibernation/sleep
This problem has been happening quite frequently. Sometimes when I turn on my computer after it has been in sleep or hibernate, I will get a blue screen saying that a problem has been detected and needs to be shut down. Windows will then restart and work as usual. Flashing BIOS with latest version was done,but in vain.
BIOS Version: Latitude_7370_1.9.3
Release date: 01 Dec. 2016
Thanks for your kindly help and reply.
--
Samuel
ITRI Laser and Additive Manufacturing Technology Center
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XPS 13 9360 External Monitor Flicker with USB C - HDMI Adapter [Killer Wireless Adapter]
Hello, I would love to ask for some help!
I've recently purchased the newer Dell XPS 13 9360 Non-touch (not the 2 in 1) and am having some trouble with using an external monitor. The screen (on the external monitor) keeps on flickering and has a very unstable connection.
I've searched and found that apparently lowering the power output of the WIFI network adapter can fix this problem.
The problem is that the current XPS's wifi adapter doesn't allow the power output to be changed. The previous fixes were geared towards intel wifi adapters.
The general power settings for the computers doesn't show wifi card power controls.
I have updated all the drivers for the computer including the wireless adapter. Still the options doesn't change.
Has anyone found a way to get a stable external monitor to work with the Killer Wireless Adapter cards?
Any help would be greatly appreciated!
-JDed
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Inspiron 15-5567 security cable combination lock
Please, what makes and models of combination lock/security cable will fit Dell Inspiron 15-5567 laptop FOR CERTAIN?
Thank you,
boyscout38
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SSD in slot DVDROM
Does your Dell Inspiron 5567 i7-7500U / 8GB / 256 / Win10 R7 FHD can install additional hard disk SDD in slim pocket DVD-ROM.
Does DELL has a dedicated adapter to the SSD to this laptop
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Problem With touchpad while charging
Hi,
I have a strange problem with my latitude XT3. When I plugged in the AC charger, the touchpad / mouse does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger, the touchpad works perfectly fine.
Can anyone give me advise on this?
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New Dell Inspiron 15 5559 Laptop - SLAT and Windows Hello
Hi,
I am looking to buy 'New Dell Inspiron 15 5559 Laptop'. May I know, whether it supports SLAT to run Windows Phone emulators? Also, does it support 'Windows Hello'?
Regards,
Kunal
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