My solution to the hinge problem (no Dell help obv.)

December 29, 2016, 1:52 pm

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Hi there, maybe this will help. I ended up buying a new top and bottom frame because of the crack and broken screw socket inside. I untighened the horizontal screen bolt on each side right next to the hinge AND poured some Epoxy glue around every screw socket close to the hinges inside the frame. Then reinstalled the motherboard and everything else.

I spend about 70 USD for all the parts an glue and about 3 hours of work. Worth it, I'm still using this laptop and it works like a charm.

Moral of the story: Always open a brand new laptop to loosen the screen bolts (and maybe pour epoxy to add strenght to the frame.) If you don't want  to buy a new laptop every 18 months. Cause Dell will NOT help you with this kind of issues.

I think most laptop are designed to break like this after the waranty is over... funny isn't it?

This is a link for the top part : http://www.ebay.com/itm/NEW-for-DELL-INSPIRON-15-5547-5548-5545-Upper-Case-PALMREST-0K1M13-K1M13-/322044894627?

And the bottom : http://www.ebay.com/itm/NEW-OEM-Genuine-DELL-INSPIRON-5545-BASE-06WV6-006WV6-/111941217946?nma=true&si=ls5U6T7L3hyn8kMyebWiksraPMg%253D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557

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Help Alienware 14

December 29, 2016, 2:38 pm

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I have Alienware 14 with intel had 4600 video card and nvidia 750m. I have gotten code 43 in my nvidia tried reinstalling drivers but didn't work what to do official help neede

Dell Inspiron 15 i5559-4682SLV Signature Edition Laptop with two external monitors?

December 29, 2016, 3:21 pm

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Hi, I recently just purchased a Dell Inspiron 15 i5559-4682SLV Signature Edition Laptop and would like to connect my two external monitors to it (with having the laptop itself closed). Both monitors I have contain a DVI to DVI or VGA to VGA ports/cables. Since I don't have a DVI or VGA port on the laptop, is it still possible to use my two external screens? If so, what device would you recommend? I've done research into this but I'm getting confused on what I need if this laptop has the capability to do this.

Thanks

Inspiron 15Z 1523 won't come on

December 29, 2016, 4:19 pm

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Laptop stopped working today.  My daughter said it had a blue screen indicating there were issues.  There was a troubleshooting button and shut down button.  She initially selected the troubleshooting one but she said nothing happened.  Then she selected the shut down one.  Now the laptop doesn't come on.  The AC power is fine and the power light is on and the fan starts to spin for a short time and then stops spinning.  Nothing ever comes on the screen.  What troubleshooting options do I have?  I've already done the reset button by the memory and tried holding down power key for awhile and booting while pressing F12.  Nothing makes any difference.

Inspiron 3158 2-in-1 Avaliable CPU upgrades.

December 29, 2016, 11:00 pm

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Hello, I'm looking to upgrade the CPU on my Inspiron 3158 2-in-1.

What are the available options?

Thanks. 

Hardisk Failed Error Code 2000-142

December 29, 2016, 11:15 pm

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My Dell Inspiron 3521 with win 8.1 fell from table, then I tried to restart but it cannot boot and screen displayed

Checking Media [fail]
Checking Media [fail]

I ran Diagnostics but the error code generated was

Error Code 2000-142

Validation 96672

Msg: Hard Drive 0 - S/N S2WZJ90D341179, Short self test unsuccessful.

 

I searched forum it was a hard disk problem. Then I used bootable usb stick with UBUNTU on it to check if files could be still accessed. Disabled secure boot and changed UEFI to legacy boot, restarted my machine and again  'Checking Media [Fail]'  msg displayed and then it booted into UBUNTU.

My drives were visible. I had Two Partition 700GB (NTFS) and 260 GB(FAT 32), 260 GB was accessible, i can browse through files but i could not open majority of them especially big ones. The error displayed was internal data stream error.

What is the solution to this problem ? is it necessary to replace hard disk, Is there any way by which i could recover my files?   

Product name: Dell Inspiron 3521

Bios Version: A05

Service Tag: 

Fixed HDD: ST1000LM024 HN-M101MBB (1000GB)

Sata ODD  : HL-DT-ST DVD=/-RW GU70N

Single beep on power on

December 29, 2016, 11:47 pm

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Hi.

I have dell inspiron 5520, when powered on the screen becomes black and the is single beep . which continues after small intervals. I counted no. of beeps and found it is a single one repeating. Plzz provide any solution.

Laptop Power Issue

December 30, 2016, 12:33 am

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Good Day

I have a Dell Latitude E5530 which was given to me as the guy says it was not working properly.

When I power it up the CPU fan runs for a few seconds . The laptop wants to post and then shuts off and then the LEDs come on as follows: Wifi Light  : Solid: Power : Flashing: HDD Light: Solid . I have re seated  the ram modules. What could be the solution as the guy who gave me the laptop said the laptop fell side ways. No damage to the screen though. Is the mainboard damaged?

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DELL XPS13 9350 PXE over D3100

December 30, 2016, 2:34 am

≫ Next: Dell inspiron 15 R black screen with non stop beep sound on powered.

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Dear all,

I have recently purchased a new DELL XPS 13 9350 and a Dell Docking Station D3100, this combinations is for enterprise use and i would like to boot latpop over PXE in order to deploy our OS .

I tried to do this and enable all the Bios functions for this but the docking station doesnt recognized when laptop boot up .

Also i have updated to latest BIOS,any ideas or advises on these issue will be appreciated .

Thanks,

Dell inspiron 15 R black screen with non stop beep sound on powered.

December 30, 2016, 3:17 am

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I Have tried counting the Beep but it's a non stop beeping. When powered on the screen remain black  (no display) with the continuous beep. 

I cannot even see the BIOS. I have tried draining the static current by holding down the power button but failed. I have seen a post similar to this one but with no solution.

Please help!

Venue 11 Pro crashes when travel keyboard attached

December 30, 2016, 3:46 am

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I have a Dell Venue 11 Pro (7140) with a separate travel keyboard (the one with internal battery)

The combo has been working well but it's now stopped. The tablet is fine but as soon as I connect the keyboard the tablet shuts down.

I've found this firmware upgrade for the keyboard - which says it "Improved power stability while docking the system" which sounds like it would help but I can't install it because it needs the keyboard to be attached and I can't attach it because the tablet immediately shuts down.

I've tried starting up the tablet with the keyboard attached (to see if it's the actual connection action causing the problem) but that doesn't work at all.

Any ideas who I can fix the keyboard?

 

Latitude Boot up on Docking Station with Lid closed

December 30, 2016, 4:22 am

≫ Next: XPS 15, battery performances dropped suddenly

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Hey guys,

I have a latitude e7450 on a Dell E-Port Replicator Docking Station with USB 3.0, with an external monitor attached to the docking station.

When I boot up the laptop with the lid closed on the docking station, if freezes on the "dell" logo,

and does not get pass that to the windows welcome screen. I tried using the power button on the docking station to no avail. So I have to open the lid whenever I power up the system and it's really frustrating.

Is there a fix to this or is the system rigged to not boot up to windows whenever the lid is closed?

Thank you

XPS 15, battery performances dropped suddenly

December 30, 2016, 7:07 am

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Dear community,

My XPS battery used to work fine (~3-4 hours of battery life). Since yesterday, the battery does not last more than 1 hour! It is quite disturbing since I have not installed any new software, and I am always careful not to let the battery go under 5% (in order to avoid complete battery discharge which can be fatal).

Now I am unable to use my laptop during a conference/meeting if I cannot plug it in. This is very annoying as I am often traveling for my job.

I have tried with both Windows 8.1 and Linux: with both systems, the battery does not last more than one hour. I have also tried the Dell diagnostic tool but it does not detect any issue.

Any recommendation?

Bests,

Alexandre

There’s no match for that Service Tag

December 30, 2016, 8:43 am

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Hello All,

Hope someone can help.

When I go to   the Dell support page and have it search for my service tag it finds the tag correctly that matches the sticker on the dell inspiron 1764 i am using. The it tells me

 "There's no match for that Service Tag, Express Service code, or Serial Number. Please try again or browse for your product. New devices may need 48 hours to register on our site."

The laptop is several years old so being new is not the issue. Anyone know how i can resolve this?

Thanks,

-John

Dell Latitude E5470: windows pointer on the black screen

December 30, 2016, 9:34 am

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Hello to all,

       I have a problem. I'm not sure it's a hardware problem but I found it on 40 new and just opened Dell E5470 (the model with finger sensor). The problem is on Windows 7 PRO. The Dell support team is not helping me even if I have bought the "professional support". I also called Microsoft support team and they replied me to call the Dell Support because the software problem...The Dell support told me to call Microsoft support because the harware problem...

The problem is the black screen with windows pointer; please take note that it is no blank screen: BLACK SCREEN and the cursors is the windows graphic pointer, no character cursor. I made many tests: factory restore, restore from the Dell ISO image downloaded from dell website. I didn't found a solution because even if I recovery or even if I restore, the problem reappears. When it appears, I can only do the configuration recovery; instead the safe start and all other ways after F8 don't work. I can only do, I repeat, the configuration recovery or factory image recovery. When the PC starts, I see the windows logo and after a while I see the black screen with the windows pointer and nothing else (and the login screen doesn't appear).

I work in a big company and all PCs & notebooks that we bought are Windows 7 PRO pre-installed (We cannot install windows 10 and other O.S.). When I install the notebook (please take note that I usually install hundreds of notebooks in the same way...); I confirm the language and the region (italian and Italy); I made an user "User" and after the login I disable the automatic updates and the power saver. I put the machine-name in our domain with the unique machine-name, I set the local administrator rights for the domain user the will use the PC and stop. After 2-3 hours if I reboot the notebook I'll see the windows screen "configuring windows features, xx% complete, do not turn off the computer" and after the reboot the black screen appears. The problem appears only after the windows feature screen notice... The last system recovery point set shows "language pack removal" and it is the same in all notebooks...I tried to unistall Dell's software, setup the BIOS, and many other actions that is too long to explain. Believe me: we tried many and many solutions without any results (I also tried to install the notebook without the domain but the problem appears).

Thanks to everybody. I hope to have explained in the right way and in the right forum.

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XPS13 (L321) wifi problem

December 30, 2016, 12:34 pm

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My XPS 13 (L321 model, about three and a half years old) has recently developed an irritating problem whereby when booted up it won't connect to my wifi router (if I try t manually connect it I get a 'cannot connect to this network error). This now happens every time it's powered on, but if I then reboot it, it connects fine without any problems. My work laptop (a Latitude) also has no problems connecting to the router.

Has anyone else come across this issue? I've tried the obvious - downloading the latest driver from both the Dell and the Intel site and trying that, but it's made no difference to the issue.

OS is Windows 10 Pro 64-bit

XPS 13 9343 WI-FI

December 30, 2016, 1:36 pm

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I need to replace the wifi antennas on my XPS13. The antennas have been damaged by the hinge and broken. I can see where they go into the channel below the screen, but where to from there ?

Also has anyone got the part number for the antenna and where to get them from ?

Inspiron 15 3521 battery light flicker

December 30, 2016, 1:36 pm

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Whenever I start up my laptop, I get this looping flicker on the battery light (it goes white,no light,to red) and a black screen shows with the text "WARNING: The battery cannot be identified. The system will be unable to charge this battery" I press F1 to continue and login. When I'm logged in I look at the battery icon and click it and says nothing about a battery not being detected and says 100% fully charged I removed my battery charger and my computer died. I started it back up with the battery charger, it still said the same thing and I continued onto logging in. I thought if I upgraded my BIOS to A17 it would resolve the issue but it didn't and I still get the looping flicker. Is there any way to fix the looping flicker and to not get the warning?

dell latitude e5520 boot screen frozen

December 30, 2016, 1:43 pm

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i have latitude e5520 i5 ,and it got a problem , when i turn on the pc the circular dell logo picture get frozen and i cannot enter the bios settings , i tried to remove the battery -check out the ram -removing the hard drive but with no result

please help if someone run into a similar issue

dell inspiron 7347 2 in 1 laptop

December 30, 2016, 7:56 pm

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the laptop starting giving circles around touch scree. its been pathetic from dell. i also heard that the dell laptops are not as good as they used to be 10 years ago because of competition from apple. maybe toshiba and hp are better than dell . this touch screen problem of ghost circles if anyone can solve it please email at <ADMIN NOTE: Service tag removed per privacy policy>