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Laptop charger plugged in, but charging percentage is always 0%

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I have Inspiron 15 N5050. I'm using windows 10. Since last couple of days, my laptop is not charging. See the image below:

I tried updating my BIOS drivers but it says I need at least 10% charging before updating them.

What should I do?


Computer not recognizing SSD in caddy

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I recently replaced the CD/DVD optical drive in my Inspiron i14-3437-a40 with a new 240GB Kingston UV400 ssd drive in a caddy, but it's not being recognized at all by the computer. It does not appear neither in the BIOS nor in Device Manager/Disk Manager tools in Windows. The CD/DVD drive worked fine though, so I doubt it's an issue with the connector.  I have updated the SATA drivers and the BIOS using Dell's tool in the website, but apparently it was not a driver issue. What could be the reasons for this problem?

M4500 Bluetooth

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I have a M4500 which did not come with Bluetooth and I installed a new Dell Bluetooth module a few years ago under XP. At the time I enabled the sleep function to conserve the battery when not using Bluetooth. I have since upgraded to Windows 7 and had a computer tech do a Windows10 install after replacing the hard drive. The sleep function has become a pain with turning off and the detection not working well under windows 10. I'm figuring it's a driver functionality issue since there is no updated Dell driver for Windows 10 I can find, and the driver installed in Windows 10 is listed as generic one and Windows reports it's the most recent one. I do not remember the exact model of the BT module and the Dell hardware detection tool does not work. Ultimately my problem is, I cannot change the properties of the Bluetooth in the device manager to keep the module on. When right clicking properties in device manager there is no popup. Figure that is another Windows 10 incompatibility with the module. Anyone know a work around to force the BT on and disable the BT from going to sleep while the computer is on?

XPS 13 9360 : connected standby often doesn't "sleep" !

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On my brand new XPS 13 9360 / 16Go / 512 Go/ QHD+, "connected standby" is enabled by default.

The problem is that from time to time (but quite often), when I close the lid of my laptop, it continues to consume as much power as if I was using it, it doesn't really "sleep". The consequence is that it drains the battery and, additionally, if you put your XPS in a sleeve, it can overheat !

Do you experience the same problem ? How to fix it ? This is a major issue.
I have installed very few program so far and I'm basically only using edge.
Of course, this doesn't happen all the time, let's say approximately 1/4 of the times when I close the lid.

XPS 13 9360 -- 1.2.3 BIOS results in 'no boot device found'

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Dell XPS 13 9360, previously running dual boot Windows 10 and Ubuntu 16.04.1 LTS. After upgrading to 1.2.3 BIOS, the laptop fails to boot. I receive a BIOS message 'No boot device found'. This is using AHCI for the drive configuration.

If I change the drive configuration to RAID instead (and nothing else), I receive the error 'Inaccessible boot device' from Windows 10 -- which isn't hugely surprising as it's configured for AHCI and doesn't have the intel RST driver installed.

I've tried downgrading the BIOS to 1.0.7 but received a message 'Incompatible downgrade'.

Any ideas as to why it can "see" the boot device in RAID mode, but not in AHCI?

Tara Elizabeth Buchanan - Internet is working very slow on my System

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Hello,

I am Tara Elizabeth Buchanan. I am facing slow internet problems, earlier I was thinking that my Local Disk C is that's why I have created space by removing extra data from the drive. But still internet is working very slow.

What to do now? Any help will be appreciated.

Thanks

Finding charging solution for XPS 13 9360

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Hello, 

I'm currently traveling overseas in Israel and have lost my original charger and urgently need to find a way to charge the computer. (Dell XPS 13 9360)

I understand that I can also buy a USB-C charger, yet what do I need to make sure that it will work properly? The simple usb-c chargers for phones have too little a voltage (usually around 5 V)

Also, when looking for original dell chargers over here, what are the product names that I can look for? 

Any Dell charger that is 19.5 V, 2.31 A and physically fits in the hole?

Would appreciate some help in guiding me to find any quick solution. 

Thanks a lot

XPS 13 Kaby Lake - Frequent Crashes

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I got the system about a month ago and over the past several weeks it has been crashing extremely frequently. Initially it would not resume from sleep, now if I let the screen time out, it will not wake up. I've tried windows updates, windows memory diagnostic and new WiFi drivers. One day it crashed 7 times as I was trying to figure out the problem. If I try and disable or update the Wifi driver after its connected to a network it BSODs. I disabled as much power managment as I could related to WiFi and it seems to have reduced the frequency of crashes, the crashes occur whether or not its plugged in.

111416-13859-01.dmp 11/14/2016 4:39:00 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff801`fa24dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/14/2016 4:40:54 PM

111516-9718-01.dmp 11/15/2016 4:35:13 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff804`8158dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/15/2016 4:36:11 PM

111616-6796-01.dmp 11/16/2016 9:42:16 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff80b`7f9bdcec tcpip.sys tcpip.sys+2862b TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:43:18 AM

111616-6890-01.dmp 11/16/2016 9:33:14 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff804`0441dcec Qcamain10x64.sys Qcamain10x64.sys+1cd4 Qualcomm Atheros Extensible Wireless LAN device driver 12.0.0.279 x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:33:50 AM

111616-7953-01.dmp 11/16/2016 9:27:32 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffb50d`42e5b000 00000000`00000000 525cda28`b1f24a4c ntoskrnl.exe ntoskrnl.exe+14a510 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9:28:24 AM

112216-8609-01.dmp 11/22/2016 9:36:18 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffbb03`99a01000 00000000`00000000 6e4ac474`510fac39 ntoskrnl.exe ntoskrnl.exe+14a510 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a510 4 15 14393 11/22/2016 9:42:15 AM

120516-8671-01.dmp 12/2/2016 8:34:33 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff807`2d01dcec tcpip.sys tcpip.sys+2915c TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/5/2016 9:02:17 AM

120716-6046-01.dmp 12/7/2016 12:20:45 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff809`4320dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/7/2016 12:22:06 PM

121216-8906-01.dmp 12/10/2016 12:18:34 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff801`092edcec tcpip.sys tcpip.sys+2915c TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 12/12/2016 9:04:12 AM

121516-6281-01.dmp 12/15/2016 1:35:40 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff808`05c4dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:36:37 PM

121516-6890-01.dmp 12/15/2016 12:53:48 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffa80a`a8c92000 00000000`00000000 1dc31251`38720394 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:01:00 PM

121516-6984-01.dmp 12/15/2016 1:22:13 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff800`3820dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 1:28:23 PM

121516-6984-02.dmp 12/15/2016 2:19:37 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffd507`e10e1000 00000000`00000000 c44f17d7`a42ebd16 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 2:27:07 PM

121516-7015-01.dmp 12/15/2016 11:28:56 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff802`9b97dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 11:30:33 AM

121516-7171-01.dmp 12/15/2016 9:59:01 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff80c`b517dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 10:07:31 AM

121516-9000-01.dmp 12/15/2016 11:10:57 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffaa80`235ce000 00000000`00000000 83e36e2c`0af4b2a2 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/15/2016 11:28:12 AM

121816-6796-01.dmp 12/18/2016 4:48:02 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffcf06`8afdc000 00000000`00000000 4338509c`e15d5bba tcpip.sys tcpip.sys+85eb0 TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/18/2016 10:22:04 AM

121816-6921-01.dmp 12/18/2016 1:27:57 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005200 ffffc586`fb48b000 00000000`00000000 8a986bd2`e3c16cc8 ntoskrnl.exe ntoskrnl.exe+14a6f0 NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) x64 ntoskrnl.exe+14a6f0 4 15 14393 12/18/2016 2:44:15 AM


Dell Inspiron 20 3043

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Hi, I have a Dell Inspiron 20 3043 all-in-one computer and as soon as i turn it on im prompted with Enter Current Password. I called Dell and they gave me all they help they could and i still cant get passed the password. I've taken the hard drive out and booted it and it still says enter current password. I took the Cmos battery out and waited over an hour before replacing it thinking it would reset the password but it did not. Im out of options and my computer is a paper weight at this point. Is there any other solutions i can try to get passed this issue? Thanks!

E5270 Sim Card

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Hi,

recently purchased a Latitude E5270, it comes with a sim card port, but when I insert a sim card it doesn't respond, I also checked the windows device manager and cannot find a sim card device nor any unknown device registered.

any ideas on how to activate the sim card device ?

tks

Eric

starting problem ....dell 15R laptop

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My dell 15R Laptop Show me F2 & F12 Option during starting without pressing any functional keys and not boot without i Press any key, what i do? Please any one help me , how it disable ? my windows is 8.1.

Inspiron 15 (3537) Bluetooth problem (using Windows 8.1)

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I am having a *** of a time fixing this issue! I've reinstalled drivers, rebooted countless times, and search and tried many suggestions offered across the internet.

My issue is that while I can pair with my bluetooth devices (a small speaker and a sound bar), I can not CONNECT to them. The devices are correctly recognized and show up in the device manager without any exclamation point or other indication of a problem.

Connecting to these bluetooth devices from my android phone works just fine.

Studio 1737 Media Panel/Cover Power?

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Hello!

I am trying to resolve whether or not the FFC cable (flat folded cable / ribbon cable) that runs from the underside of the media button panel / cover is required to complete a power on loop.  I had issues where the power button would not always work, and upon examination, I found that the contacts in the 10pin FFC were damaged an possible being jarred from place.

Would this cause a power on issue?  I have removed the cable to prevent shorting anything, and no power on at all.

Thank you in advance,

Steven Lutz

cant find ram slot

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today i purchased a inspiron 3168 2 in one, i had previously researched it and found out that the ram was up-gradable to 4gb ram. i ran a cruical scan that listed it as being upgradable   however i cant find the slot, am i missing something?

Studio 1737 Power Button Not Working Without Pressing WIFI Locator 1st

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So the heading pretty much says it all.  My laptop will not turn on unless I first press the wifi locator on the opposing side, and then immediately press the power button. 

Any suggestions as to why this would be?

Thank you!

Steven


Inferior Dell products, support and downloads!

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I am a avid dell user and i used to until today fully recommend and support Dell. After all the let downs and frustration I come today knowing I was wrong and should have never reccmend this product and service. My main issue is why I can pay several thousand dollars on a product and get the most amazing service regardless my issue and how I buy a mid range product and it can not even browse the internet properly. I build websites and this product worked fine for the fisrt maybe week? So, sense I can not receive tht proper help I take matters in my own hand. I go to the website to update my software and thier tools do not work. In fact every single driver, bios, and firmware update is uncompatible or is several years old. Also come to find out that some of the software preloaded is completely uncompatible with the installed OS. In fact it is maybe compatible with a device from several years prior to production. So, what am i to do? I call support and spend multiple hours with no actual knowledge  or help. In fact they admit the product is bad/worg and know i need help."they can't fix it!" So i am pooled around onl to talk to a barely employee who thinks lying to me is going to help and also infers that he/she knows better. So, while im losing more money an hour than these employees make in a month or maybe A year this company refuses to help. Gives me false phone numbers to random countries. And Admit their wrong but do nothing to fix it. OK HERE ME! A baby can do better with support. SO i must tell all they do not care about you and every single person that writes blogs on this site are in fact fake and paid to do so. It's called being a site affiliate. They make a sale of their comment its money in the pocket and of zero concern of their own or company. Do not belive me check yourself. I have over 10 records with a dozen websites and multiple products sold. Dell is not AMERICAN in fact the outsource 100% of there support. CHek twice that american product is made in China and supported in Taiwan And India..    Just Saying..

Alienware 17 R3 White SOD on shutdown after bios update

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After installing the new bios 1.3.9 i am getting a white screen of death halfway through the shutdown processs. any suggestions? Anyone else have this problem?

Latitude 12 7275 wifi on wake issue

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Everything was working great when I first got the latitude 12. But now whenever it goes into sleep mode it hoses the wifi. When I wake it the wifi says there are no networks to connect to. The only way to get it working again is to restart it. Is there any solution to this that doesn't  require a restart? The troubleshooter couldn't fix it and disabling wifi then enabling it again won't either.

XPS 15 9550 Memory problem

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i am getting memory problem on windows 10 everytime i log in, the dell diagnostic on statrtup passed and support assistant full check passed, support assitant minimal check fails with memory test.

is this had to do with upgrading bois 1.2.16 ?? 

Service Tags not recognised by Dell Support Portal

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I have two Inspiron 15 5000 series approx 2 years old each with 3 year Premium Warranty. Up until recently the service tags for the Laptops have been valid in the Dell Support portal but now they are not.

Regardless of whether I key the service tag or use autodeteect, the service tags are not recognised by Dell.

This occurred just after I ordered a third Inspiron 15 5000 series a few days ago. I am concerned that Dell have somehow messed up my account information.

I rang support and told them the story and they said they will pass the information on to the relevant departments/teams but did not give me a reference number or anything to be able to follow this up. Not impressed at all with this approach.

Any help would be greatly appreciated. 

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