Quantcast
Channel: General Hardware - Recent Threads
Viewing all 28119 articles
Browse latest View live

IMEI Driver in Device Manager

0
0

Hello,

I have a DELL Inspiron 5520 and yesterday i noticed that the Intel Management Engine Interface Driver has a yellow exclamation mark in the Device Manager and when i right clicked on it to see properties i found out that it has Error Code 10. I tried the following steps but none of them has worked for me :

1- I tried uninstalling that driver from device manager and reinstalling it but this didn't work.

2- I tried flashing the BIOS from version A11 to A14 and then doing Step 1. The problem still persists.

3- I tried Step 2 and 1 but with the latest IMEI driver from Dell Drivers page for my laptop model. Same problem.

4- I tried doing a fresh install of Windows 7 64-bit and installing all the latest drivers in the proper order but that also didn't solve the problem.

The weird thing is, when i restart the laptop and get in Windows, everything goes normal and Device Manager shows no problems but when i completely turn off my laptop and turn it on again after a couple of hours, the exclamation mark appears again in IMEI driver in Device Manager and it won't disappear until i restart my laptop and so on.

I tried disabling that IMEI from BIOS but i didn't find any option in the BIOS to do so.

Please help me to solve this problem or tell me how to completely disable Intel Management Engine Interface driver.

Thank you.


[WARNING] XPS 13 9360/BIOS Rev. 1.2.3 - SAMSUNG 960 Pro does not work anymore

0
0

Hello,

I've upgraded my XPS 13 9360 with the SAMSUNG 960 Pro a few weeks ago. It worked well with BIOS Rev. 1.0.7 in AHCI-Mode. Yesterday, I performed an BIOS-update to version 1.2.3. The SSD stopped working immediately (no bootable device). Changes of the BIOS settings (No SATA, AHCI, RAID) do not change that behaviour at all. It is even not possible to reinstall the OS, the installer show the SSD but does not allow to reinstall Windows 10. Dell support recommends to install the original hardware. 

I think that is crazy. While looking for a solution for that problem I found that comparable problems happened with other BIOS upgrades for i.e. Dell XPS 13 9350 before. Dell has serious problems with NVMe SSDs.

Best regards,

Thorsten

touchpad sensitivity

0
0

I've read previous posts regarding changing the sensitivity of my touchpad but the tab for my touchpad does not appear in mouse settings, nor does the touchpad driver appear when I go to device settings.  Please advise.

Dell XPS 13 9350 Deforming Keyboard (battery?)

0
0

Hi there,

I have a XPS 13 9350 and a strange thing started to happen this week. The keyboard is getting deformed (!!!) like something under it is getting bigger... It's like my notebook is ***!

My first thought is that the internal battery swelling or something... I bought the notebook in the US but I live in brazil and I found that I can't get my warranty over here (despite being told through a support chat that if I bought the Prosupport I would get 8x5 NBD in Brazil).

Fact is, it has less than a year of use, it was hugely expensive and I simply don't know what to do... does anyone know how to get in touch with their Brazilian support line? Every time I try to get support from the site it redirects me to US support. I would to at least get a quote on fixing it...

Thanks in advance!

DELL LATITUDE E6520

0
0

Salve, il pc in questione ha la scheda di rete guasta. Essendo integrata credo sia da cambiare la scheda madre.

Riuscite a mandarmi una quotazione?

Grazie.


Service Tag : <Removed per privacy policy>

Dell Latitude E5470 Windows 10 Driver for unknown Device: ACPI\DELLABC6\2&DABA3FF&1

0
0

Hello,

where can I find the Driver for my Dell Latitude E5470 Windows 10 Driver for this unknown Device: ACPI\DELLABC6\2&DABA3FF&1

mfg

Carsten

Vostro 3700 BIOS update

0
0

I purchased a V3700 from a private owner with Win 10 and MS Office '16 installed. I logged on to support for the Service Tag and looked up needed driver updates. Downloaded A-10 BIOS update and began install. Video started showing progress of install but quickly faded to black. After several minutes of inactivity I turned off the 'puter and attempted reboot. No joy. No video although all keyboard indicators and HDD activity fired. After many attempts to reboot using numerous suggestions from interested bloggers, indicator activity was reduced to Power button. Thinking that I'd blown the MB, I purchased a new one and replaced the old one. Now the 'puter will cycle indicators and show almost continuous HDD activity and a lingering NumLock indicator. In the process of several rebuilds of the 3700 I've apparently blown one of the SODIMM chips, but the 3700 still boots(?) and the HDD activity continues. I'm now several months and several hundreds of dollars into recovering what at the start was a very serviceable laptop.

Dell Inspiron 15 7537 Black Screen when dim

0
0

Hi everyone,

Hoping someone can help me here. I have a Dell Inspiron 15 7537 with a weird hardware fault. The hinge on this laptop had split the video cable which has been replaced, at the same time I also replaced the LED display, the screen now works fine with one issue in that the screen will go completely black/dim/no backlight if the brightness is set to anything less than 100%. This happens in the BIOS, Diagnostic screen, and OS. My question is, does anyone know why this would be happening? 

Thanks in advance!


Passwaord

0
0

I had to do a system restore and now it will not accept my password. It request a password or PIN. What to do?

Larry and Linda

Key comes off keyboard on laptop (Inspiron 17R)

0
0

I know someone who has a Inspiron 17R laptop and the letter A key came off the keyboard.

She talked to some tech guy who said there should be a peg it can be glued back to but there is no peg, just the key and some small plastic piece that also came loose.

How do these get fixed?

Thanks.

XPS 15 plugged in, not charging

0
0

My 5 months old Dell XPS 15 was running low on battery and when I plugged in my charger I saw the message: "plugged in and not charging". I contacted Dell Support but I'm wondering if there is something I can do in the meantime?
I already tried to update my bios in the hope that would help but my battery is at 7% at this moment and Dell doesn't allow a bios update when battery percentage is below 10%.

Left side of e5470 super hot

0
0

Is it normal for the left side near the exhaust and top plastic by the keyboard in that region to get super hot.  Feels and smells like a blower dryer on the hot setting.


I am typing with laptop on my lap and just watching YouTube vids. 

Do I need to change fan settings or something?

Touch Screen Not Working! [For 2 days now]

0
0

The touchscreen on my Dell Inspiron 13 7368 stopped working, it happened twice before but now I can't fix it. I already tried disabling and enabling touchscreen in device manager and so for all USB Input Devices and uninstalling touchscreen and USB input device then restarting didn't help also tried calibrating but that didn't do a thing. 

Does anyone have any clue on what is the problem and how to fix?

Thanks

New Inspiron 15-3558 Can't Get Past Sign-In

0
0

Help! Just got my brand-spankin' new Inspiron 15-3558, got started with the set-up, made it to the sign-in page, signed in and the next page went black. No error message. Nothing to indicate what happened (or didn't happen). I'm at a loss as to what I should do next. Can't find a number to call Customer Service, if there even is such a thing, nor is there an email address.

Can anyone PLEASE give me some insight as to what is wrong? If I don't get something soon I'm going to send it back.

Thanks All.

ps: Yes, it is plugged in. Yes, it is getting power. Next question?

XPS15 9550 - Display Flickering - Loosing Sync

0
0

Hi

So I bought this XPS15 laptop (i5, 4K touchscreen) to work with. But when I attach it to my HP27xw monitor with HDMI the monitor screen looses sync every few seconds. It goes black for 2 seconds and turns on again. 

What I tried so far:

- Updated BIOS and all FW on laptop

- Tried different laptop on my monitor using same cable (Works fine)

- Tried different HDMI cables to connect

I still have warranty. Its very annoying, because I need this laptop to work with the monitor to be able to do my job. (business owner) 


SupportAssist reports failed Smart Thresholds Test

0
0

Hi all.

Alienware 17 R3 connected to LaCie 2big v2 12TB external HD via thunderbolt.

SupportAssist reports that this drive has failed the Smart Thresholds Test.

Windows CheckDisk and LaCie Desktop Manager both report that the drive is working normally.

Should I be concerned?

Cheers.

Got Confused From My CPU

0
0

Hello

I have Inspiron N5030 Laptop, and I wanted to upgrade my CPU which is Pentium T4500 2.3 Ghz

to a Core 2 Duo T9500 2.6 Ghz , my Laptop socket is P (478) as shown in the image below

but when I unscrewed my laptop and got into the socket itself

I found that it is not Socket P (478) , it is Socket (479) (mPGA479M)

1- Which socket is true for my laptop ?

2- Will the Core 2 Duo T9500 work on the socket (479) ?

Dell Windows Recovery Image

0
0

I use a Inspiron 7359 2-in-1.

Tried to download the Dell windows recovery image from dell web site. 

The iso file is said to be arround 4.9gb in size.

But, in two attempts, the download stopped at 400mb and 750mb. 

As I understand, my internet connection is reasonably OK.

The dell site says the download is complete.

But, when I checked the file size on disk, is 400mb in first instance and 750mb in the second instance.

I like to keep the Dell Windows recovery image, as rercently I experienced an issue following an auto OS update. (The battery was not charging). Anyway, that issue is likely to be due to not keeping the drivers up to date, prior to OS update.

I like to keep a recovery image with me, to be used, just in case, if my laptop gives me trouble again.

I'd be much thankful, if somebody could help me, in solving this issue.

Regards,

Anuradha

 

DELL XPS 13 9350 USB-C issue - problems with monitor HDMI connection

0
0

hello friends DELL users, can you help me? As I am getting older my eyes and neck are not in good condition. I decided to buy DELL monitor - Dell P2217H Professional and I realized there is no HDMI or DISPLAYPORT at my laptop. I bought port replicator DELL - Dell USB-C (M) na HDMI 2.0 (F).

Since I connected all above mentioned devices, my laptop went crazy. No chance to make it sleep and if I switch it off and on, it will not recognize being connected to external monitor. Sometimes laptop does recognize external monitor, but only duplicate the screen. Any advises pls?

Dell CS did not help so much. They sent technician to change MB and it is the same. I reinstalled WIN 10 (factory reset) and the problem persists.

Thanks a lot, 

Alois

How do you turn off the display on XPS15 9550

0
0

Hi, my old laptop XPS L502X had a key on the top row to turn off the display.  This would enable me to trun off the screen, while things downloaded in the background.  My new laptop doesn't have this key.  Is there a way you can turn off the display?

Thanks

Viewing all 28119 articles
Browse latest View live




Latest Images