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Save Windows OS from PBR partition (before SSD Upgrade)

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Dear colleagues

I own a DELL 15-7537 laptop and I am about to change my HDD to a SSD drive. I noticed that the laptop came with several extra partition (ex. Windows Recovery Partition) where the Windows 8 is saved...probably used every time when you reset your laptop to factory settings.

Now...how can I save my licensed Windows 8 that came with my laptop in order to install it on my new SSD drive. It is a licensed copy and I dont what to loose it (inkl. the drives).
 Please advice me how to do it.... and possibly use it as a bootable USB at the new installation.


Looking forward hearing from you.


Battery Health.

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what is the best way for higher long legibility of dell battery?

1. fully charge the battery then use it and then again charge

       or

2. my battery already full charge but then also i plugged in charger and doing my work..

,

 

Wireless Issues when Docked

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I have a Dell E5540. I recently set up docking after having the dock for over a year. The issue I am having is that when the laptop is docked my wireless connection goes to almost nothing. Less than half a Meg. 

When I pull it out of the dock the wireless jumps to normal. Reading on this issue I found a "workaround". If I open the lid on the laptop while its docked my wireless is normal...close it..and its back to zilch. 

I would think this is a setting somewhere but, so far, nothing is working. 

Any ideas?

Thanks

Flickering screen

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Hi,

I have a Dell XPS 13 (a little more then a year) and a couple of issues:

1. The screen is flickering. See this movie:(Please visit the site to view this video)

2. When I move the screen only a little (up and down) bit it's going into sleep mode and I need to close and open it or even restart. This is really annoying and I am having this a couple of months already but it's getting worse now.

3. Sometimes it does nothing anymore. Then I need to restart it. Mouse and keyboard is locked.

Hope somebody can help me.

Thanks.

Tom

Precision M3800 Problem with Thunderbolt

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Hi,

I don't see the Thunderbolt device on the device manager. I've installed all the updates and the BIOS A10, but the Thunderbolt don't seem to work.


What is the solution?

Service Tag on a refurbished computer.

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Is there a reason why there would not be a clean service tag number assigned to a certified refurbished computer?  According to tech support, I get a service tag not supported message on My Dell Downloads because of that.

Inspiron 5570 battery/AC issue

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Hi all,

    I have a Dell Inspiron 5570 (2 years old) and it often fails to power on when the battery is installed. Here is what I have found so far:

  • When the battery is removed, it powers on all the time.
  • I got a new battery direct from Dell to replace the previous one, but the issue persists.
  • The issue still occurs even when the AC adapter is not plugged into the laptop.
  • I have already tried flushing the power (remove battery and disconnect AC adapter and hold down power button for a minute).

Thanks in advance for any advice!

Touchpad of N5110 not detected after replacing hard driver

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I replaced the hard-drive of my N5110 with SSD. After replacing that hard drive, I am unable to use the touchpad. It is not even detected by the Windows device manager. 

I checked the cable, which is fine. I even replaced it with a new touchpad from market, but even that piece did not work. So I believe I am missing some low-level driver needed to communicate with the Touchpad IC. 

I have download various drivers available on the internet but still no success. Can anyone tell me the low level drivers needed to run Touchpad? 

I will be very obliged


cannot correct laptop time

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I have a Dell Studio 1558 laptop which beeps and request me to press F1 to continue. The message tells me to check the time and date. I have changed the CMOS battery and set the time manually then selected auto time set. U an running Widows 10 OS. In spite of this the time is never right and I have to use F1 to boot up. Any ideas what I can try.

Thanks

32GB in Inspiron 13 5000 series (5378)???

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I have an Inspiron 5378 on the way, and my understanding is that it has two DDR4 slots.  Dell advertising suggests this machine can only use 16GB.  But around the web, I have seen folks suggesting that some of the earlier versions of this 2-in-1 could indeed take 32GB as 2x16GB sticks.  The CPU in this machine (Core i7-7500U) supposedly supports 32GB so I am wondering if anybody has actually tried 32GB to confirm that it works.  Thanks for any comments!

Dell Inspiron laptop white spot on screen

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Hi my new laptop is still within the 1st month warranty so I can swap if I wish.

My question is;

As there's only 1 white spot in the same place since I've purchased it, I don't really mind & happy to keep this laptop, as long as it's not going to grow or cause other problems?  Should I return it or not?

Or is there a long term fix?

Please advise,

thanks

Purchased Non-Dell Backlit Keyboard - having issues

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I recently purchase a Dell Laptop 15 3558, awesome deal touchscreen and many additions. Only thing it didnt have was a backlit keyboard, so I went and purchased a (refundable) non-Dell backlit keyboard on Amazon.

I know a backlit keyboard has 2 connections, one for data and one for the light. When I opened up my laptop the light connector had something plugged in (not sure what). I went ahead and disconnected it and plugged in my new non-dell backlit keyboard...here is what happened.

1- Key board lit up and worked.

2- Back lIght never shuts off, even when you shut down its always lit. (The Windows Mobility Center doesnt even have a keyboard light feature.)

3- Laptop will not restart unless I unplug and replug the laptop in again.

Any ideas whats going on ?

Lastly, Does Dell make a backlit keyboard that would be compatible?

Network Card upgrade options for Inspiron 7720 with Intel Centrino N-2230

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I have an Inspiron 7720 with the Intel Centrino N-2230 network card and I am looking to upgrade to the fastest 5 ghz capable network card that I can that is compatible with my system.  Any help directing me towards my possible options is greatly appreciated.  Thank you.

Latitude e5570 (6300hq, HD 530) ddr4 2400 Mhz works only at 2133 Mhz

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Good day, Everybody!

I've just upgraded the stock 4Gb x 2 ddr4 2133 ram to 8Gb x 2 ddr 2400 ram (Kingston HX424S14IBK2/16). However, the new ram works only at 2133 Mhz and I cannot figure out how to enable its XMP profile DDR4-2400 CL14-14-14 @1.2. The ram works at JEDEC DDR4-2133 CL13-13-13 @1.2V. In the ram datasheet (http://www.kingston.com/dataSheets/HX424S14IBK2_16.pdf) there are three profiles indicated:

• JEDEC/PnP:
DDR4-2400 CL14-14-14 @1.2V
DDR4-2133 CL13-13-13 @1.2V
• XMP Profile #1:
DDR4-2400 CL14-14-14 @1.2V

So 2400 mode is supported both under XMP and under JEDEC.

How do I enable 2400 CL14 mode?

Crucial offers ram upgrade for e5570 to ddr4 2400 (www.crucial.com/.../CT8071480) claiming full compatibility. However, crucial's ram is rated CL16, not CL14. Can it be that e5570 cannot run ddr4 2400 at CL14? Only at CL16?

Latest bios is installed, win10pro latest upgrades. Tried intel extreme tuning utility, it does not let you adjust ram speed or pick xmp or jedec profiles.

Usb-C adapter broken

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My adapter Usb-C to hdmi/vga/ethernet/usb 3.0 doesn't works anymore, because I stretched the cable too much.

Did you know ho can I open it to check if there some electrical contact broken?

Thanks

Alessandro


XPS 13 (9343 / 2015) replacement motherboard part numbers

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Like so many other XPS 13s my motherboard has died as a result of poor manufacturing.

Since technical support quoted me a price of 1100 euro(!!!) to replace this part, I'm going to do it myself.

To that end, could someone please give me the list of part-numbers which will fit an XPS 13 model 9343?

I believe my current specs at i5 2.4ghz, 8gb ram. I don't care about the ram or cpu spec at the moment; I'm just looking for a list of all suitable replacement motherboards.

Thanks in advance.

(Loyal Dell buyer for 16 years. I will never buy another of your products.)

Battery has gone??

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I purchased my Latitude E5440 with 9-cell battery more than two years ago, and was very satisfied with the design and production quality. I also took all measures to conserve battery, like restricting charge level. 

However, yesterday the battery stopped working, and now the computer only works with connected power adapter. There are several strange symptoms:

  • Front panel battery indicator blinks amber permanently.
  • Indicator in the taskbar displays normal state: 83% available (plugged in, not charging).
  • If I press on the taskbar indicator, the pop up window displays: Battery 1: Not present, Battery 2: 83% and not charging (???).
  • Dell Command | Power Manager displays error in Battery 1 Health: Your battery no longer operates and needs to be replaced (Battery 2 - not present). 
  • Dell SupportAssist executes battery test successfully and displays: Battery - Microsoft ACPI-Compliant Control Method Battery - Passed.
  • Hardware test executed with F12 at startup reports that battery is not connected.
  • The problem came from blue sky; there was no sensible drop in battery operation time, I could work on battery 3-5 hours depending on load; all tests that I ran before reported battery state as excellent.

At this point, I am pretty sure the battery itself is OK, and real problem is some malfunction in software or maybe in the processor inside the battery. The question is: if something can be done to fix the problem other that replacing battery? 

DDR3 instead of DDR3L trouble??

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Hello fellows,

i've just bought one module of 8 giga sodimm ram( KINGSTON MEMORY KVR16S11/8 1600MHz SODI)

and after the installation my laptop (dell inspiron 15 3542 ) didn't start giving me a two beep sound .So i wonder is my new ram broken or the my laptop cannot handle with siple ddr3 rams???

Thanks in advance.

Dell Inspiron 3179: keyboard not sends KEY-RELEASE events (key-up) for keys: HOME, END, PGUP, PGDN

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good day!

next problem:

keyboard (on Dell Inspiron 3179) not sends KEY-RELEASE events (key-up) for keys:

HOME, END, PGUP, PGDN. (problem only for this four keys of keyboard).

for this four keys -- KEY-PRESS sends, but KEY-RELEASE missed.

some software (all X11 software) can not normally works with this issue.

as I checked -- the problem independent of operating system. and very effect on me (I very use X11 software).

proof of presents problem:

if we will load kernel (linux) with kernel paramenters: i8042.debug i8042.unmask_kbd_data

than we will see in dmesg:

[ 167.541072] i8042: [49458] e0 <- i8042 (interrupt, 0, 1)
[ 167.543508] i8042: [49459] 47 <- i8042 (interrupt, 0, 1)
[ 167.828298] i8042: [49544] e0 <- i8042 (interrupt, 0, 1)
[ 167.830614] i8042: [49545] 4f <- i8042 (interrupt, 0, 1)
[ 168.126512] i8042: [49633] e0 <- i8042 (interrupt, 0, 1)
[ 168.128950] i8042: [49634] 49 <- i8042 (interrupt, 0, 1)
[ 168.332382] i8042: [49694] e0 <- i8042 (interrupt, 0, 1)
[ 168.334812] i8042: [49695] 51 <- i8042 (interrupt, 0, 1)
[ 168.732057] i8042: [49814] e0 <- i8042 (interrupt, 0, 1)
[ 168.734479] i8042: [49814] 47 <- i8042 (interrupt, 0, 1)
[ 168.987128] i8042: [49890] e0 <- i8042 (interrupt, 0, 1)
[ 168.989468] i8042: [49891] 4f <- i8042 (interrupt, 0, 1)
[ 169.264263] i8042: [49973] e0 <- i8042 (interrupt, 0, 1)
[ 169.266697] i8042: [49973] 49 <- i8042 (interrupt, 0, 1)
[ 169.459076] i8042: [50031] e0 <- i8042 (interrupt, 0, 1)
[ 169.461522] i8042: [50031] 51 <- i8042 (interrupt, 0, 1)
[ 169.830662] i8042: [50142] e0 <- i8042 (interrupt, 0, 1)
[ 169.833047] i8042: [50142] 47 <- i8042 (interrupt, 0, 1)
[ 170.080744] i8042: [50216] e0 <- i8042 (interrupt, 0, 1)
[ 170.083137] i8042: [50217] 4f <- i8042 (interrupt, 0, 1)
[ 170.377976] i8042: [50305] e0 <- i8042 (interrupt, 0, 1)
[ 170.380403] i8042: [50306] 49 <- i8042 (interrupt, 0, 1)
[ 170.567679] i8042: [50362] e0 <- i8042 (interrupt, 0, 1)
[ 170.570182] i8042: [50362] 51 <- i8042 (interrupt, 0, 1)

Question!:

is it defect of Laptop Keyboard?

or is it defect of Laptop Firmware (BIOS) ? in this case: will this be fixed in next version of Laptop Firmware (BIOS) update ?

thanks in advance!

7559 screen is black

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I bought a 7559 a few days ago. Today while watching a movie on Netflix, the screen started flickering. Then it went black. After a few minutes the screen came back on and I continued to watch the movie. A few minutes later it started flickering again and went black. Even though it was still booted, the power light was on and the keys were back lit, the screen was black. I shut it down by holding the power button pressed.  But when I booted it up again, the screen flickered for a second and then went black, but the machine is still on because the keys are still lit. But ecause the display is black and I can't see anything on the screen, I can't check for any updates etc. Any advice would be welcome. Thanks.

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