Drivers for Dell Wireless™ DW5808 Gobi 4G/LTE full Mini-Card on Precision M6800 Running Windows 10

November 23, 2016, 2:21 pm

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This is a follow up post to my original post about Mobile Broadband on M6800.  

I purchased the Dell Wireless™ DW5808 Gobi 4G/LTE full Mini-Card (Manufacturer Part# : 1N1FY | Dell Part# : 1N1FY) and installed it in my Precision M6800.  I went to my local Verizon store and picked up the correct SIM card (based on the IMEI of the card). 

After powering up my laptop, Windows 10 recognized the card and reported it needed a driver.  I went to Dell's website and downloaded what I thought was the correct driver and installed it.  The installation reported that the driver was successfully installed, however Windows Device manager reports the card still has no driver. 

Wash, rinse, repeat over and over again.  So far I have tried all of these drivers, and every one reports the installation went correctly, but Windows 10 Device Manager reports the card has no driver.

Communications_Driver_2KF2M_WN_3.12.1310.4003_A00.EXE
Communications_Driver_FXRMY_WN32_6.19.4382.502_A07.EXE
Communications_Driver_GH5Y3_WN32_6.21.4431.506_A06.EXE
Communications_Driver_J32YF_WN32_6.14.4316.502_A00.EXE
Communications_Driver_JP75T_WN32_6.14.4316.502_A00.EXE
Communications_Driver_KT1RD_WN32_6.14.4316.502_A06.EXE

Because I purchased the card from another Vendor (Amazon), Dell Support will not help me -they tell me I need to contact Amazon. (Laptop is still under valid warranty, but it wasn't originally ordered with the card, so they won't provide support). 

Am I doing something wrong?  Is there a magic hidden driver that works?  Any suggestions would be greatly appreciated. 

Thanks,

-Devin.

link to my original post:

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Motherboard upgrade

November 23, 2016, 4:12 pm

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My laptop is the Dell Latitude E6510 with board number 02K3Y4 (no nvidia gpu)
My processor is the intel i7 620m
My question is,

1. Can I replace the board with board number CN-0HMKY7 (same laptop but the version with a nvidia gpu)

1.a if not is there any board with nvidia gpu that will swap out?

2. and am I able to use the same processor 

Dell laptop and dock does not automatically sleep when removing laptop from dock

November 23, 2016, 4:18 pm

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Hi there I have a Lattitude e7470 and i am trying to use it with a Dell E-Port Replicator K07A

The system works OK except for this one scenario.

Laptop is docked and closed and i am working on it. I go to undock the laptop to take it with me somewhere and it does not go to sleep. The power policy says that if the lid is closed and the laptop is on battery then it should go to sleep. Whats going on?

If i undock and immediately open and then close the lid it behaves as expected. Obviously for my user, this is not ideal. he just wants to be able to pick up the laptop and go (having it sleep or hibernate when removed from the dock)

How do i force it to go to sleep when i remove it from the dock? there has to be a way. Laptop is windows 10.

Killer NW 1535...again?

November 23, 2016, 4:34 pm

≫ Next: DELL XPS 13 with Killer NW 1535 Card Dropping Wi-Fi Signal

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My son recently bought the DELL XPS 13 with the Killer NW 1535. Windows 10 OS. He says his laptop is dropping and re-acquiring wifi signal at our home. Seems like the same problem discussed in 2015. Anyone else having this problem? Solutions?

DELL XPS 13 with Killer NW 1535 Card Dropping Wi-Fi Signal

November 23, 2016, 4:44 pm

≫ Next: Dell Inspiron 15 3531 Power Issues?

≪ Previous: Killer NW 1535...again?

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My son bought a new (2016) DELL XPS 13 with Killer NW 1535 card, Win 10, 7th Gen Core i7. Continually drops home's wi-fi signal (not a router problem since other devices are not dropping signal), then re-acquires. Then cycle continues.  Anyone else having this problem? Saw some 2015 posts on Alienware forum that the 1535 card is faulty and Dell has replaced them Intel m.2 wi-fi cards. Thougths?

Dell Inspiron 15 3531 Power Issues?

November 23, 2016, 8:16 pm

≫ Next: Latitude E7270 latest BIOS disabled Speed Shift

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Hello, thank you for using your time to view this thread.

Anyway, I have a Dell Inspiron 15 3531 Laptop. The problem listed below.

When the A/C Adapter ONLY IS ATTACHED (BATTERY REMOVED):

When I press the power button, the battery light blinks once, screen stays black. I can hear the hard drive turn on and spin at normal speed. Then one minute later the laptop will shut down. 

Now, it does different with the BATTERY ONLY ATTACHED:

If the battery is in the laptop, I press the power button, and nothing happens. The battery light stays white. I don't hear the hard drive spinning.

Whats going on here? The laptop is out of Warranty. Re-seating RAM does not work, nor does holding the power button down for 15 seconds. 

Latitude E7270 latest BIOS disabled Speed Shift

November 23, 2016, 8:53 pm

≫ Next: LATITUDE E7270 ACPI\DELLABC6 driver

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The latest version 1.10.4 as of today disabled the Speed Shift technology after I updated it.

The original version came with the machine was 1.07.03 IIRC had SS enabled.

I tried to downgrade to 1.07.03 but it wouldn't let me.

So Dell please update the BIOS with SS enabled or give me a way to downgrade the bios.

Thank you!

LATITUDE E7270 ACPI\DELLABC6 driver

November 24, 2016, 4:16 am

≫ Next: Vostro 3560 touchpad can't be turned off

≪ Previous: Latitude E7270 latest BIOS disabled Speed Shift

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HI,

i have problem with driver for (identificator hardware):

ACPI\VEN_DELL&DEV_ABC6
ACPI\DELLABC6

please help what is it and where i can find diver.

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Vostro 3560 touchpad can't be turned off

November 24, 2016, 6:19 am

≫ Next: Help with Ownership Transfer

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I have tried everything. Control Panel/Dell Touchpad (off). Control Panel/Mouse (Touchpad off). Fn/F3 (0ff) but NOTHING will turn it off. The light is on saying it is off but it is still on. Very annoying because when I'm trying to type I touch the touchpad by accident and I'm somewhere else.  

Selling this laptop so appreciate any help. 

Help with Ownership Transfer

November 23, 2016, 10:26 pm

≫ Next: AC adapter makes screen black

≪ Previous: Vostro 3560 touchpad can't be turned off

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Hello,

If I buy a used Dell PC off of eBay, do I put the previous owners name as 'eBay' or do I need to find specifically the owners real name? 

Thank you for your replies. 

AC adapter makes screen black

November 24, 2016, 1:09 am

≫ Next: computer repair in kolkata, please help

≪ Previous: Help with Ownership Transfer

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I have encountered a problem with my Dell Latitude E6500 which operates under Windows 10. When I run the computer on the battery, everything seems quite normal. If I connect the computer to an electrical outlet with the AC adapter, however, the screen becomes black – perhaps with a faint, barely visible picture on the screen. When I disconnect the adapter, the screen goes back to normal.

If I start the computer with the adapter connected, the computer operates quite normal until the screen shows the Windows symbol with the rotating circle. Then, the screen picture disappears, but the start procedure seems to continue. When I disconnect the adapter, the screen picture comes back to normal.

With an external monitor everything seems to work normally.

What can I do to have the computer operate normally again?

oej

computer repair in kolkata, please help

November 24, 2016, 1:52 am

≫ Next: dell factory reset media

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Hi, am working for a software company in kolkata and im completely new in this city. My laptop screen is damaged and i need my laptop screen replacement in kolkata? can someone suggest where can I go ? Is it possible to do it myself? What is the most best computer repair service in kolkata?

dell factory reset media

November 24, 2016, 4:26 am

≫ Next: Latitude E7270 and Pro3x dock issues

≪ Previous: computer repair in kolkata, please help

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I'm thinking of a 15 5000 series laptop

Talking to sales chat , it does not come with recovery media and no option to order

So is there a factory creation media on the pc

I know the w10 media creation creates the w10 usb

But

How to have all the dell factory recovery

And what size usb is needed

I know on hp recovery need 32gb

W10 needs 8gb

What does dell media recovery creation need

thanks

Latitude E7270 and Pro3x dock issues

November 24, 2016, 4:54 am

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We have recently set up about 700 Latitude E7270 with docking stations and are experiencing several issues with, so far, 10%. Issues are mainly repeating letters, mouse hangs, screen flashes (connected to Dell U2715H thorugh the docking station) and the wifi is quite erratic.

We have tried every combination of usb connection, mouse/keyboard to dock usb3, usb 2, mouse keyboard to USB hub in monitor, and the issues persist. We have tried connecting to network through ethernet to no avail, updated bios/firmware, updated drivers, changing screen refresh rate from 59 to 60hz, and still issues persist.

The only surefire workaround has been to disconnect the dock and connect mouse, keyboard and monitor directly to the laptops.

windows 10 shutting down problem

November 24, 2016, 6:56 am

≫ Next: RE: Dell inspiron 7359 freeze randomly

≪ Previous: Latitude E7270 and Pro3x dock issues

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Hi. I am using windows 10 and my laptop name is dell inspiron 15 3000 series 3542 and 4GB RAM and 1TB HARD DISK.My laptop is not shutting down properly.It doesn't shut down and CD rom is still working and  fan is also working and is getting heat.

main thing is my laptop is shutting down properly when I am using less than 2 hours but when I am using more than 2 hours it still working I think.

After 2 hours if I shut down it does not goes off still is working and my CD rom is also working even shut down.

I don't know the correct reason it whether shut down or not.

pls help me

if u know the reason and problem send me in my mail id

<Admin Note: Email ID removed as per privacy policy>

pls help me

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RE: Dell inspiron 7359 freeze randomly

November 24, 2016, 7:34 am

≫ Next: Brand New Dell Inspiron Laptop Does Not Power On

≪ Previous: windows 10 shutting down problem

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I have the same problem, just like you. Did you find any solution to this problem?

Brand New Dell Inspiron Laptop Does Not Power On

November 24, 2016, 7:48 am

≫ Next: XPS 9350 USB-C Issue

≪ Previous: RE: Dell inspiron 7359 freeze randomly

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I just wanted to make sure that I need to send this computer back. Took out of the box...plugged in the ac adaptor and allowed it to charge for a few hours. Lights on the adaptor and the charging indicator at the front of the laptop lit up so it appeared to be charging. I attempted to turn on and nothing happened. I removed the battery and completed a 30 second reset that I found online but still nothing. I've made sure everything is plugged in correctly as well. This morning I plugged it in to give it one last shot and now the charging indicator on the laptop does not light up. Any ideas? Lost cause? I can't stand sending things back and now I'm leery of even having it replaced. Might have to get a refund and go with another company.

XPS 9350 USB-C Issue

November 24, 2016, 9:25 am

≫ Next: Inspirion n4010 error code 0146 & format my full system.

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Hello, I have an XPS 9350 and the WD15 USB-C dock that I use for my monitor, speakers and mouse/keyboard combo. I noticed since the Windows 10 anniversary update the mouse/keyboard combo disconnect randomly and I would have to power down the laptop or dock to get it back up and working again or just plug the USB controller in to the laptop itself. 

I spoke to Dell Support who updated all my drivers several time. I even tried doing a clean install of Windows 10 but the reset feature would not let me. (A clean install helped my other computers with other issues). Dell know wants me to send in the laptop to switch out the MOBO but I would rather not do that since this is my work laptop. 

I read that this issue is due to the Wifi power consumption. So I turned off Wifi in settings but the issue still remains, I believe. Would this help that issue or would I really need to adjust the wifi power consumption to 50 or 75% in order to troubleshoot? 

I also just updated to the most recent BIOS which was released two days ago, which I haven't had the chance to test with yet and one other driver which I have tried installing 3 times but each time it says it is installed, I restart and check it and the driver detector on the dell website says I need to install it again. It is the Chipset Intel Serial IO Driver which was released back in April.

Does anyone have any suggestions that I could try that could resolve it without sending it into Dell?

Thank you

EDIT: I updated the Chipset driver through Device Manager and the Wifi power output is and was already set to 75%. 

Is there anything else I can try to get this to work? I am going to be testing out the updates I did today sometime tonight or tomorrow afternoon

Inspirion n4010 error code 0146 & format my full system.

November 24, 2016, 10:06 am

≫ Next: Touch screen on Inspiron 3537

≪ Previous: XPS 9350 USB-C Issue

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I have Inspirion N40010 model. When i run diagnostic test i found error code 0146; how can i solve this error without changing my harddisk?

Also i want to know how can i format my full system (not only c drive)? 

I tried to format my system through dvd which i maked by Dell data safe local backup but after the whole process i found that only c drive is formated. But i want to format whole system and make new partition. My system preloded with original windows 7 home basis.

Touch screen on Inspiron 3537

November 24, 2016, 10:20 am

≫ Next: Plzz help me

≪ Previous: Inspirion n4010 error code 0146 & format my full system.

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Can I replace the ordinary LCD screen of my Inspiron 3537 with a touch screen?

Thanks.