Have just got a new XPS 13 touch for business travel after using & liking the XPS 15 touch for almost 2 years. The speech and @ keys sometimes work and sometimes do each others function - I have checked the language settings - these are OK. Any suggestions as is really annoying & only 3 days in?
Thanks
RhonaRP
There's so many unfinished or inconclusive threads on this issue, so I'd like to bring it up and then post a solid resolution once I've had one.
My Laptop is experiencing the ghost/phantom touches reported by other users. I'd like to find out what is a proven fix, meaning this fix has been done and the issue hasn't returned.
I have tried new drivers, flexing my screen and rebooting. Rebooting seems to be the best way so far, but it is only temporary as the symptom continues to come back.
Please share your final solutions.
Hello, I dropped my Dell Ibspiron 5548, and now it will not boot. I receive a message that says "media test failed, PXE-M0F: Exiting PXE ROM. No boot device found. Press any key to reboot the machine. " Whenever I hit any key, it goes blank, the Dell icon comes up, and then I get the same message. I would appreciate your help.
Hi,
I purchased an Inspiron 13 5378 which comes with a 1TB HDD. I'd like to upgrade to an SSD. I'm wondering if there is an unused M.2 slot where I could insert a new SSD? Would it be possible to transfer data such that the SSD is the primary disk, and the HDD is just for data storage?
If there is no M.2 slot, I suppose the only option would be to replace the HDD with a 2.5" SSD. Is that right?
I haven't received the laptop yet, just asking in advance.
Thanks
Hi, I set my bios password a while ago and now I don't remember it. Any help resetting it would be very much appreciated.
My service tag is: <ADMIN NOTE: Service tag removed per privacy policy>
Thanks!
I'm looking for a case for my Dell Inspiron 15-7569, mostly for use while in tablet mode.
Does anyone know of such a case? similar to using any other tablet? Like where they keyboard would be protected, etc
Dell laptop vostro1510 not faulty power up. this error before it can appear similar to the screen turned black once and the buttons on the touch bar-shaped bag 3. when switched off and then restarted it up but the wrong date and time, date and return to the original default. Once a month is like this thiden not turn up again, just turn off the lights and then, the display does not always.
I have 1 dell E5440 laptop it have issue that network adapter showing yellow explation mark after every restart of laptop and LAN adapter missing in change adapter setting.I do followinf trouble shooting:-
1.reinstall Latest driver but problem same.
2.Update latest BIOS same problem.
3.reinstall OS but problem not solved.
4.reset BIOS to default but problem not solving.
5.swap RAM,HDD but not solved.
6.Replace LAN daughter board but problem not solving.
7.Now i am clueless what to do,searching everything on internet but cant find solution.
Can any body help me..??
My Dell Inspiron 15 does not start up when I power it on while it’s connected to the charger. The screen does not turn on and the laptop starts beeping.. 3 continuous beeps with a pause in between. Then, i turn off the charger and switch on the laptop on battery power, and it starts normally. Is it due to a faulty charger ? or is it due to a motherboard error?
I just experienced a charging issue with my Dell XPS 14 laptop, it's flickering from white to yellow and I was wondering what the problem was. I shut down my laptop and it said "The battery is temporally disabled." I am not sure what the problem is.
Thanks
I have a L502X and I upgraded it to Windows 10 more than one year ago. It was working really fine, till some Windows update made my Wireless unfunctional. I read some info about the issue and realized my Wireless card Intel Centrino Wireless N 1030 was not supported for Windows 10. I downgraded to Windows 7 and now I'm unhappy with some Windows 7 updating problems and the old OS.
Please, can you inform me a suitable Wireless card to replace this Intel Centrino Wireless N 1030 in my L502X and work properly with Windows 10? I prefer to upgrade the hardware.
Hello Dell
Please guide me what is difference between Dell Latitude 3450 Vs 3460
Thanks
Kumar
I just purchased this XPS 15 out of the box and noticed backlight bleeding right away. I already asked for a return but how common is this with the infinity display? I'm concerned I'll get one that is worse!
After about 15 minutes of frustration, I used an LED flashlight to look inside the top RAM slot. I was looking to make sure it wasn't defective, and that there were no obstructions. Upon closer inspection, I realized the slot should work fine. But alas! Each attempt to insert the RAM into the slot resulted in a half-in failure! So then I got an idea. I took a really (I mean REALLY) small screwdriver and pulled up on either end of the RAM slot. I made sure to avoid all of the pins on the slot as I did this, to prevent damage. Next, after a little wrestling and pushing it in on one side first and then the other, it finally went in.
Diagnostics: The RAM slot had "Shrunk" or become tight without use.
Resolution: Carefully pull up on the ram slot with something small that won't touch the pins.
Conclusion: I now have 8GB of RAM working great in my laptop. I am sure this would work on other computers as well if you are careful!
So, is Dell doing anything about this problem? Are the parts available for repairs?
I bought a laptop from my employer. They wiped hard drive first. I contacted Dell, gave them my service tag number. They said they could sell me a USB key which I bought. Invoice that was sent showed 64 bit windows 7 pro however my configuration on Dell website showed that the laptop originally had 32 bit windows 7 pro installed.
I called them back and rep said that the USB would know what system to install and do it automatically. Was skeptical and called back a few days later and was told by a different rep that they sent me the wrong usb key and I would need the 32 bit one and I should contact Sales department.
Before I call yet again, can someone tell me if the key they sent will work.
Latitude E6410 ATG.
Also, the Dell website shows that my laptop was originally configured with 4GB of 1333Mhz RAM but actual computer shows only 2GB of 1067Mhz RAM. Will that be a problem?
Thanks for any info/help.
Hi! My dell studio 1537 stopped displaying any images. The laptop turns on but nothing is shown on the screen or even if I connect a separate screen to it. I was told that this could be a problem of the video card/chip, is this true? What else could it be? can I get a replacement?
My service tag is no longer being recognize. What should i do?
My XPS 15 9550 tends to wake from sleep instantly or after a short while. I find this particularly inconvenient if I find it hot in the backpack. It occurs on battery, power adapter, and powered via the WD15 dock.
For instance, info from Event log \ System:
Information 22/11/2016 22:13:42 Power-Troubleshooter 1 None
The system has returned from a low power state.
Sleep Time: 2016-11-22T21:13:22.481918500Z
Wake Time: 2016-11-22T21:13:40.495506200Z
Wake Source: Unknown
I tried to debug the condition using powercfg, but I am not able to locate the cause.
powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
powercfg -devicequery wake_armed
NONE
(because I have disabled everything which could cause wake)
powercfg -availablesleepstates
The following sleep states are available on this system:
Standby (S3)
Hibernate
Hybrid Sleep
Fast Startup
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
Standby (S0 Low Power Idle)
The system firmware does not support this standby state.
Is this normal? I have noticed that toggling 'C states' in BIOS doesn't affect the outcome.
powercfg /sleepstudy
S0 Low Power Idle is not supported on this machine. Cannot run tool.
Finally, powercfg -energy makes a long report, but I don't know if it is of any use:
| Computer Name | OOOPS |
| Scan Time | 2016-11-22T18:04:37Z |
| Scan Duration | 69 seconds |
| System Manufacturer | Dell Inc. |
| System Product Name | XPS 15 9550 |
| BIOS Date | 08/31/2016 |
| BIOS Version | 1.2.14 |
| OS Build | 10240 |
| Platform Role | PlatformRoleMobile |
| Plugged In | false |
| Process Count | 131 |
| Thread Count | 1815 |
| Report GUID | {3eb69dcf-8858-4635-844e-adca279a885b} |
| Average Utilization (%) | 20.68 |
| Device Name | Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 |
| Device ID | ROOT\NET\0000 |
| Device Status | 0x1802401 |
| Device Problem Code | 0x16 |
| Current Timer Resolution (100ns units) | 40000 |
| Maximum Timer Period (100ns units) | 156250 |
| Requested Period | 40000 |
| Requesting Process ID | 7072 |
| Requesting Process Path | \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\chrome.exe |
| Requested Period | 10000 |
| Requesting Process ID | 7072 |
| Requesting Process Path | \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\chrome.exe |
| Calling Module Stack | \Device\HarddiskVolume5\Windows\System32\ntdll.dll |
| \Device\HarddiskVolume5\Windows\System32\kernel32.dll | |
| \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\54.0.2840.99\chrome_child.dll | |
| \Device\HarddiskVolume5\Program Files (x86)\Google\Chrome\Application\chrome.exe | |
| \Device\HarddiskVolume5\Windows\System32\kernel32.dll | |
| \Device\HarddiskVolume5\Windows\System32\ntdll.dll |
| Plan Name | OEM Balanced |
| Plan GUID | {381b4222-f694-41f0-9685-ff5bb260df2e} |
| Personality | Balanced |
| Quality Mode | Balance Video Quality and Power Savings |
| Personality | Balanced |
| Quality Mode | Optimize for Video Quality |
| Battery ID | 41179Samsung SDIDELL M7R9658 |
| Manufacturer | Samsung SDI |
| Serial Number | 41179 |
| Chemistry | LiP |
| Long Term | 1 |
| Sealed | 0 |
| Design Capacity | 55997 |
| Last Full Charge | 53158 |
| S1 Sleep Supported | false |
| S2 Sleep Supported | false |
| S3 Sleep Supported | true |
| S4 Sleep Supported | true |
| Connected Standby Supported | false |
| Group | 0 |
| Index | 0 |
| Idle State Count | 3 |
| Idle State Type | ACPI Idle (C) States |
| Nominal Frequency (MHz) | 2601 |
| Maximum Performance Percentage | 100 |
| Lowest Performance Percentage | 30 |
| Lowest Throttle Percentage | 30 |
| Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Hi, I own Dell Vostro 2520 with Dell Wireless 1704 802.11 b/g/n. Recently I upgraded my home wifi to 5G. I am unable to connect my Dell Vostro to Wireless as it does not supports 5G. How can I upgrade my Dell Wireless so that it support 5G Wifi connections? Do I need to change my Network Adapter?
