I have a Dell Inspiron 1720 and once in a while, there is a blue screen.
I ran Windbg and I saw an error with teamviewer.exe so I contacted Teamviewer tech support and they replied me the following:
"Typically, the error 0xC0000005 is generated by an
illegal "memory access violation". This can be caused by anything
from faulty RAM, an incorrect/corrupt device driver, malware, etc.,
Usually you get this error message when performing a specific task, in this
case, it appears TeamViewer was calling on a specific memory access which caused
the operating system to error.
From the error log, I see you are running TeamViewer version 8.0.20202. You can
try to download the latest version of TeamViewer (Version 8.0.20768) to see if
this may resolve the access violation. However, the issue is not tied directly
to the TeamViewer application / executable process. Therefore, while this may
solve the issue with allowing TeamViewer to execute, it will not resolve the
underlying issue which caused the error in the first place."
So I ran the Automated Scan in Dell Support Center but it didn't find anything.
What else can I try ?