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General Hardware discussion (Laptop)

(Page 1) | 2 | 3 | .... | 1406 | newer

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    For those that may be experiencing this issue, I resolved it by upgrading the BIOS from A20 to A32.


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  • 04/12/13--07:37: Dead laptop.
  • Hello.

    I have a Dell Vostro 1014 (or whatever it is).. And it refuses to start. I can charge it, but as soon as i press the start button, it stops charging. I don't hear any sounds from the pc as it would start either. Anyone who knows what the problem can be?


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  • 04/12/13--08:46: New hard drive, no internet
  • I got my hard drive replaced yeterday but now I have no internet connection, it is a dell inspiron n411z. I have the drivers and utilities cd and have tried installing all of the drivers on it, some have checkmarks and some dont so i am confused. What do I do if i installed them in the wrong order? My internet is still not working and there is a yellow box with an exclamation point by the following items: ethernet controller, network controller, pci simple communications controller, sm bus controller, universal serial bus controller, and unknown device. I had this problem last time the hard drive was replaced and somehow fixed it using this CD but I cant remember how. Any help would be appreciated.


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    Hi,

    I recently bought an Inspiron 14z and I rebooted it for the first time the other day after properly plugging it in and starting to set it up. It froze on the Dell logo and for some reason I can't use f2, f1, f8, or f12 at all to get to the boot menu to fix it!


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  • 04/12/13--10:48: Dell XPS 15z Screen Problems
  • This is what my screen looks like.  Just started doing this all of the sudden.  Fortunately things are still somewhat legible however the problem is quite annoying!  This laptop is a little over a year old and of course, the warranty just ran out.  If anyone can help me get an idea of whats happened to my laptop, it would be greatly appreciated!

    Thanks,

    Jeff


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    Dear Sir 

    I own a dell inspiron n5010 for two years and was overheating so i cleaned the heat sink.But i want to apply new thermal paste and thermal pads.

    Is there any specific product i should use.Because laptop used to run quite cool when i bought it while gaming.I thoroughly cleaned the heat sink and the air flow is back to its former prime which used to be when i bought the latop.I already had some improvement in temprature but want it further down as it shutsdown while gaming .Please reply as soon as possilble.

    Reply me at: <ADMIN NOTE: Email id removed per privacy policy>


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  • 04/12/13--11:24: Locked up Dell XPS 12
  • We have a unit in the office that has blue screened and will not react to anything.  We did the hold on the switch for up to 3 minutes and will not do anything.  Any other solutions??


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    Hi all:

    I have a kind of old lattitude D620: Intel Core 2 Duo (T5500) @1.66, 3 GB RAM, 320GB (5.4Krpm hard disk) and nvidia NVS 110M (512MB) gpu.

    This laptop have working with me almost 5 years. The original  motherboard went mand and have replaced (two years after purchase), hard disk died and have been replaced a year ago...the battery is dead and placed on the battery slot.

    A few week ago I have discover that my windows freeze or sometimes I run a program the cursor changed to a hourglass and then nothing.

    So I get tired and reinstall the OS (a win7 profesional since I also get tired to expend 3 days installing and patching Windows XP pro.; inclusive using one with SP3 installed)

    So I reisntall Win7 and everthing runs magically well from start.... hours later the programs don't even run, but nothing get catched by eventviewer.

    So I test the RAM on 6/8 hours tests from live cd (memtest+) nothing wrong.

    Then I supect from harddisk; a 12 hours tests round (seagate tools, and victorias)  gave me 14 warking but no erros.

    Since I don't have errors or s.m.a.r.t  warnings I pass to a O.S reinstalls:

    1) Ubuntu 10.10

    2) windows XP

    3) linux mint 14.

    All install fine but don't work in a reliable way after days or hours later..... the behaviour is the same launch a program, the programs seems to run but nothing happens. There is no trace of error anywhere and sometimes the computer just freeze.

    So basically I begging for some help that let me isolated the issue/hardware, maybe some software or test could show what's wrong so I will be able to fixit.

    Thanks in advanced....

    randall B.


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    Here's a video showing what I am talking about :    What could be causing this?   

    http://www.youtube.com/watch?v=bF8T3AVvCSk&feature=youtu.be


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    Hello,

    I've come across certain posts where similar questions were posted but their answers didn't work in my case. So finally thought to create a new post. Hope it's fine. Below are the following details, which I've taken while accessing net through datacard.

    Needless to say, your help in this regard is highly appreciated.

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : nickush

       Primary Dns Suffix  . . . . . . . :

       Node Type . . . . . . . . . . . . : Hybrid

       IP Routing Enabled. . . . . . . . : No

       WINS Proxy Enabled. . . . . . . . : No

     

    Wireless LAN adapter Wireless Network Connection 2:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

       Physical Address. . . . . . . . . : 00-22-5F-8D-76-5B

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

     

    Wireless LAN adapter Wireless Network Connection:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card

       Physical Address. . . . . . . . . : 00-22-5F-8D-76-5B

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

     

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet

     Controller

       Physical Address. . . . . . . . . : 00-23-AE-2C-38-C7

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

     

    PPP adapter Photon Plus Postpaid:

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Photon Plus Postpaid

       Physical Address. . . . . . . . . :

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

       IPv4 Address. . . . . . . . . . . : 14.96.198.32(Preferred)

       Subnet Mask . . . . . . . . . . . : 255.255.255.255

       Default Gateway . . . . . . . . . : 0.0.0.0

       DNS Servers . . . . . . . . . . . : 103.8.44.5

                                           121.242.190.210

       NetBIOS over Tcpip. . . . . . . . : Disabled

     

    Tunnel adapter isatap.{38CF1C83-D312-4755-9210-C498FDA81877}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

     

    Tunnel adapter isatap.{52D36756-2F9D-4583-A902-C44062D7A51D}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

     

    Tunnel adapter isatap.{5A541125-F85B-416F-9388-00FBFF58DBFE}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

     

    Tunnel adapter isatap.{58E506D4-9877-4EAF-B5D8-88A6174EF3EA}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

     

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

       IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:4da:202e:f19f:39df(Prefe

    rred)

       Link-local IPv6 Address . . . . . : fe80::4da:202e:f19f:39df%11(Preferred)

       Default Gateway . . . . . . . . . :

       NetBIOS over Tcpip. . . . . . . . : Disabled

     

    Tunnel adapter 6TO4 Adapter:

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

       IPv6 Address. . . . . . . . . . . : 2002:e60:c620::e60:c620(Preferred)

       Default Gateway . . . . . . . . . :

       DNS Servers . . . . . . . . . . . : 103.8.44.5

                                           121.242.190.210

       NetBIOS over Tcpip. . . . . . . . : Disabled


    0 0

    Hi

    Device Manager shows an unknown device in Other Devices. Possibly it's related to the ST MicroScreen Detection Sensor as Action Centre intermittently lists it as not being compatible with Win7 (but not at the moment). I don't understand this as it was compatible when I bought the laptop! Can someone help me resolve what it is?

    There's been a reinstall of Win7 x64 and drivers on to a new HD via a Dell download. Since that nothing much else is installed. Dell XPS17 L701.

    Also...

    Installed the correct or updated driver for USB3.0 Controller, as that also was listed in Device Manager>Other devices, and Action Centre. Now AC says Win Updates>settings need changing - this is up to my preference of course but the option to change is greyed out even in an Administrator account. I would like to feel in ownership of my system! So would really appreciate advice on resolving this too, please.

    Many thanks in advance

     

     

     

     

     

     

     


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  • 04/12/13--16:27: Same Prob Diff Laptop
  • My daughters laptop screen is upside down. I tried  Ctrl Alt Up arrow, didn't work... Works on mine... Help...


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  • 04/12/13--16:32: Studio 1555 won't turn on!
  • Hi everyone!  Has anyone had the issue of their Dell Studio not turning on?  I've had this happen several times.

    On previous times, I would take the battery out for a day or 2, put back in and it would turn on.  Unfortunately, this time, no-can-do!

    Any ideas or suggestions?

    Thanks in advance for any help!Big Smile


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    Just got an Inspiron 17-3721, running Windows 8.  So far have been quite happy with it.   About drivers, my current understanding is that **ANY** new driver, for Windows 8, will be automatically downloaded to my computer (with auto Windows Update enabled), and I don't have to worry about a thing about it.

    I knew Windows software updates are automatic, but didn't realize it applied to drivers as well.  Could Dell and/or anybody let me know if my understanding is correct or incorrect.  If correct, is it only for Windows 8 ?   Thanks.


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    Hello - I'm hoping I can find some help with this issue. I have a Dell Inspiron 1545. So, a few months ago, I got mad at my laptop and slammed the screen down. I think it was taking its sweet time shutting down or something. I can't remember. Anyway, the next time I tried to turn it on, it goes into Startup Repair, and then comes up with a screen of errors, namely "StartupRepairOffline", "Autofailover", "NoOSInstalled". I can go into advanced options and go into DOS command (it comes up to the X drive); I was able to successfully pull off stuff I wanted, but I'm thinking I damaged the hard drive. 
    I've let this sit for awhile, using my daughters' laptop, but now I want mine back and want to repair it. What should I do first? 
    Also, I don't think I have any startup disks or anything like that...

    Thank you -


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  • 04/12/13--18:06: Error Code 2000-01 42
  • Good Day All

    My Dell Inspirion N7110 which I purchased about 2yrs ago around ThanksGiving from Dell is giving some problems and just recently started freezing up with Blue screen and all

    I did test thru the laptop's ePSA Pre-Boot System Assessment and I got only the following error:-

    Error Code 200-01 42

    Validation 10522

    Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7

    Does anyone know what I can do to fix this?

    Many Thanks

    David

     


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    I've had a Inspiron 17r SE 7720 laptop for about a month now, and it's worked wonderfully.  However now when I go to start it up it gets stuck at the Dell Logo screen, sometimes the bar fills up and it goes to a black screen. And the bios don´t load, only show a loading bar but never loads, i try removingthe batteryandturn it ononlyconnected to theelectricitydid not work.alwayshear the soundof the fanbutdoes not load theOS


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    I have an inspiron 3520 laptop bought in india.but now i am in banglaladesh for a month on official tour.while in india i faced a haddisk crash warning and spoke on tollfree customer care number..after diagnosiis it was found that i will get a harddisk replacement from dell.But due to time constraint i couldn't ask dell executive to ship it to my india address, and confirmed from him that "will i get this hardware replaced in bangladesh from Dell".I got nod from him, so i decided to take support from bangladesh dell support.But after reaching here i tried contacting/surfing for bangladesh numbers and did not find any..I spoke to an authrised dell partner "Computer source ltd" contact on google..as per him i have to transfer warranty to bangladesh to get the service from him, and i can only retransfer warranty to india after minimum six months.

    This is a problem for me as i am in bangladesh for 11.5 month ...any body knows any detail about international support ..please help me


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     Dears,

    I have just purchased a XPS L421X, i deleted all of partitions on SSD and HDD, and created new partition.

    I have changed the setting SATA Operation to AHCI in order to install Windows 8 Pro. I installed OS on HDD and intended to use SSD for Smart Response Technology.

    After completing OS installation, i dowloaded some driver from DELL, installed the driver, and Intel Rapid Storage Technology at the end. I restarted the laptop, in Windows 8 booting processing, appear the message "Your PC ran into a problem and needs to restart. We're just collecting some error ...", next is "Prepairing Automatic Repair", next is "Dianosing your PC", "Repairing disk errors. This migh take over an hour to complete.", and this loop is processed.

    If I change BIOS setting from AHCI to Smart Response, Windows 7 (original) will be operation.

    What is the problem? Please show to me the way to install Windos 8 Pro as well as enhance the Smart Response Technology.

    Thank you very very much & and hope to receive the feedback as soon. 

    Plan32


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  • 04/13/13--00:54: Inability to update BIOS
  • Hey,

    I have been facing an issue of my laptop displaying the "your charger type and wattage cannot be determined" message for quite some time now. After going through the Dell Support Centre pages, it appears like this is happening because of me not updating my BIOS version. 

    Right now, my laptop only works when the charger is plugged in, but it doesn't charge the laptop. The battery is currently at 0%. 

    When I try to run the download for the update on BIOS, the .exe file fails to run because I do not have the required minimum of 10% battery for BIOS to run.

    Please help; I am a college student with exams soon and I need my laptop running normally asap.


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